Sauce Labs Room for Improvement

Brook Beam
Lead Software Test Automation Engineer at a tech vendor
The Jenkins Sauce OnDemand plugin could have more options available to tap into more of the custom capabilities Sauce Labs actually supports. Currently, in order to tap into these capabilities, a programmatic solution is required from the test code rather than being able to configure them via the Jenkins Plugin UI, e.g., desktop resolution, browser automation binary versions, remote Selenium version, and browser console logs. These are all things it would be nice to be able to customize straight from the Jenkins Plugin UI. In our experience, we have also had some issues with the Sauce Connect Proxy on our Jenkins servers failing to start, which makes the optimal CI/CD pipeline come to a halt. User account management needs an overhauls, allowing for user groups rather than just a hierarchy structure. Test job queuing is a first-come-first-serve, meaning there is no inbuilt way to queue batches of jobs from different Jenkins servers/accounts. View full review »
Jeremy Ideus
Health Systems QA Automation Engineer (SDET) at a healthcare company with 10,001+ employees
Speeds up the time it takes to run end-to-end user interface (UI) tests inside their virtual machines (VMs). View full review »
JD
Test Engineer at a media company with 501-1,000 employees
Start execution time as each time a set of tests start, it will launch a new VM so it takes a bit of time. View full review »
reviewer740730
User at a insurance company with 5,001-10,000 employees
Unable to segregate reports for tests that are currently being developed, and might not be returning useful results. View full review »
Arti Jain
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Better and programmatic controls on request/response recordings and sharing with developers. View full review »
reviewer702426
Snr Recruiter with 51-200 employees
I would like to see improved network connectivity and it should allow playback for native apps. View full review »
Luis Arley Gomez De Oro
Executive Chef at a non-tech company
It would be nice for it to ask for the URL along with browser/operating system I want to try, but not for it to simply ask for a combination. I want to be able to start ten at the same time. I would also like to put a username and password before the test launch instead of entering ten tabs and having to put the same information over and over again. View full review »
Benjamin Galatzer Levy
Lead Automation Engineer at a health, wellness and fitness company with 51-200 employees
The way the owner/user/sub-user hierarchy is set up can be confusing. It would also be nice to have more control over who can see what tests. View full review »
Manoj T V
Team Lead/Manager at a media company with 501-1,000 employees
Video playback. View full review »
Binoy Shah
Software Test Engineer at a media company with 501-1,000 employees
More structured reporting. View full review »
qaengine708351
QA Engineer at a tech services company
Sauce Labs test execution speed should improve. View full review »
Julio Gomez Ramirez
Gerente de oficina at a logistics company
Integration with Github, as well as several other similar tools, could be improved. However, Sauce Labs appears to be on that track. With all of the innovations that they have made over the past year and a half, I am looking forward to the changes they have planned for the future. View full review »
Arun Louis
MTS at a tech services company with 10,001+ employees
Sauce Labs needs to be improved in the different platforms for farm testing, like iOS and Android farm testing and farm testing web browsers. View full review »
software771228
Software Engineer at a tech vendor with 1,001-5,000 employees
Implementing user requests at a faster rate. View full review »
Arun Das
Software Engineer at a consultancy with 1,001-5,000 employees
The slower speed needs to increase and the connectivity stability needs to improve. View full review »
Adi Assg
Team Lead at a tech vendor with 1,001-5,000 employees
Speed and connectivity need improvement. View full review »
reviewer718533
User
It would be helpful if they included more user-friendly reports. In addition, I would like to see them continue to introduce more browsers and mobile versions. View full review »
Suzi Sys
Quality Engineer at a tech services company with 10,001+ employees
Some functionality needs improvement: * Playback is not supported for apps. * Speed needs some attention. View full review »
Meena Sudi
QA Manager at a tech services company with 5,001-10,000 employees
Connectivity needs to increase. View full review »
Asd Reff
Test Analyst at a tech services company with 10,001+ employees
The speed needs to increase. Something with real device also need to improve. View full review »
Chris Hyde, MIS
Test Lead at a pharma/biotech company with 5,001-10,000 employees
There have been various times throughout the last month or so where the service has gone down during business hours. This has impacted a release or two, so it is definitely less than ideal. Increasing uptime would be a good focus. View full review »
Sema Shram
Quality Assurance at a tech company with 10,001+ employees
Some of the new features could be improved, for example, the playback on simulators. View full review »
Sonu Shah
Team Lead at a retailer with 5,001-10,000 employees
The connectivity needs improvement. View full review »
Akash Dhanagundi
Front-End Web Developer at a tech services company
Progress towards reducing application testing time can be made. There should be better and programmatic controls on request/response recordings and sharing with developers similar to new testing frameworks on the market. View full review »
j4v1
Testing Advocate & Technical Leader at a comms service provider with 1,001-5,000 employees
An image comparison would be a nice feature to include in the Sauce Labs product. View full review »
reviewer783597
Software Engineer at a marketing services firm with 51-200 employees
Sometimes pasting text while using "text object" does not seem to work, and it slows down testing times quite a bit. View full review »
abhayr
User at a tech company with 1,001-5,000 employees
* Ability to configure the memory and CPU for the test machines * Ability to install profiles on iOS real mobile devices View full review »
Archana Jain
Software Tester at a comms service provider with 10,001+ employees
A little bit more speed needed to improve it. View full review »
Sarish
QA Engineer at a financial services firm
Having video recording would be great. View full review »
qaengine708351
QA Engineer at a tech services company
Stability needs improvement. View full review »
Arr Huuu
Software Tester at a transportation company with 10,001+ employees
Playback needs improvement. View full review »
qaengine708351
QA Engineer at a tech services company
qaengine708351
QA Engineer at a tech services company
Nothing, all is good. View full review »
reviewer770031
Software Development Engineer at a software R&D company with 201-500 employees
It should provide more examples of script code. View full review »
Aj Aj
User at a tech services company with 10,001+ employees
More physical devices. View full review »

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