Sauce Labs Archived Reviews (More than two years old)

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Real User
Test Engineer at a media company with 501-1,000 employees
Oct 17 2017

What is most valuable?

The ability to run on multiple browsers, simulators, and emulators and the ability to proxy to other locations. Also, it runs on the cloud, so you don't have physical… more»

How has it helped my organization?

Currently, it's being used to run tests after deployment of some of our services so we know the status of the services. We also use it to run tests on a schedule so we can… more»

What needs improvement?

Start execution time as each time a set of tests start, it will launch a new VM so it takes a bit of time.

What's my experience with pricing, setup cost, and licensing?

Trial the product and see if it suits your needs.

If you previously used a different solution, which one did you use and why did you switch?

Previously, we were only running it locally.

What other advice do I have?

I would definitely recommend - the community and customer service are good. The improvements are continuous with regular updates.

Which other solutions did I evaluate?

Nope.
Real User
Technology Development Program Intern at a healthcare company with 10,001+ employees
Dec 13 2016

What do you think of Sauce Labs?

What is most valuable?

I have found it very valuable that Sauce Labs gives me the ability to integrate testing on multiple web browsers into our Jenkins Pipeline.

How has it helped my organization?

It has made our end to end testing roughly 25 percent faster.

What needs improvement?

I think there could be improvements in the way Sauce Labs provides support to its users and could maybe provide tutorial videos on its services.

For how long have I used the solution?

About 4 months.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

Minor ones but they were on my end.

What do I think about the scalability of the solution?

Our application is relatively small so no

How is customer service and technical

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Real User
Quality Assurance Analyst at a tech services company with 5,001-10,000 employees
Sep 15 2016

What do you think of Sauce Labs?

Valuable Features:

Able to test in different OS and browsers

Improvements to My Organization:

It improved our organisation by reducing escaped bugs.

Room for Improvement:

Provide an automation framework suite for basic websites

Use of Solution:

I have been using it for the last year.
Real User
QA Engineer at a sports company with 501-1,000 employees
Aug 16 2016

What is most valuable?

Been using Sauce Labs for a couple years now, and to say the least it's a lot better than managing my own farm of VM's. Having the capability to run in parallel against various types of OS's/browsers/mobile-devices is great as well. Looking forward to glancing at RDC (Real Device Cloud) and seeing if that provides a better solution as we run our mobile tests on slow emulators.

How has it helped my organization?

Sauce Labs, for the most part, has very little to no down time, so our tests are running in parallel all through out the day and night. It's great to go back and view the videos of our browser tests to first see what is going on, and then search the log and output files provided to narrow down the issue even further.

What needs improvement?

I think their logging could be improved a bit, possibly to include the output that I see on my command line (print statements, etc.) which help pin-point the error (if one happens) more easily.
Real User
Software Engineer at a philanthropy with 51-200 employees
Aug 02 2016

What is most valuable?

Ability to run many different browsers and tests in parallel. This has allowed us to keep our total test times under 25 minutes (even as we've continually added hundreds more tests and up to 10 browsers) and run tests more often—decreasing the time from bug introduction to detection. Being able to test mobile devices (iOS, Android, and different browsers on each device) has helped us catch tricky… more»

How has it helped my organization?

We now find most browser-specific breakages before they hit production. This lets us push code out knowing it won't break in specific browsers, letting us be bolder in making larger changes across our codebase, frontend to backend. We are now getting our Sauce Labs tests integrated with our CircleCI tests using Sauce Connect, which should dramatically decrease the time-to-issue discovery and save… more»

What needs improvement?

Finding ways to debug our flakier tests is an ongoing pain for us (we've fought with our own tests' flakiness across all different providers, often e.g. due to some test steps using implicit rather than explicit waits). We could always use more insights in to the causes of different failures, common advice when a failure type is detected, or more detailed guidance on best practices for test runner… more»

What is Sauce Labs?

Sauce Labs provides the world's largest secure and highly scalable automation cloud for testing desktop, mobile web, native, and hybrid applications. Sauce Labs helps companies accelerate software development cycles, improve application quality, and deploy with confidence across 450+ browser/OS/device/platform combinations.

Sauce Labs customers

Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.

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