The entire system, being cloud-based, is maintained by Saviynt itself. Only the portal is directly accessible to customers.

The deployment was straightforward and fairly quick, taking about half the expected time.

Four to five people are required for the maintenance. 

We worked directly with the vendor, who assisted us with the implementation. The deployment team had four people and two people work on support and maintenance.

For my current client, the Saviynt team helped us to set up the initial environment. After that, we did the application and user onboarding. For the initial setup of the environment, they took around one month or so, and after that, we started onboarding applications on it.

We are implementors and we are able to set up this product for our clients.