Microsoft Configuration Manager Primary Use Case

Abul Fazal - PeerSpot reviewer
Service Delivery Manager at Almoayyed Computers

The main use case for Microsoft Endpoint Configuration Manager is in the area of desktop management, such as hardware inventory, software, and deployment management.

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DocBurnham - PeerSpot reviewer
Sr Technical Architect - ITAM at a tech consulting company with 5,001-10,000 employees

We were replacing SCCM. It's been easy enough to do in terms of getting the devices and seeing what's being discovered from that type of info. We're looking for hardware and software data coming across. 

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Mani Bommisetty - PeerSpot reviewer
Infrastructure patching Manager at Keyloop

We utilize it for tasks such as ongoing OS patching, application deployment, configuring services, making adjustments to conferencing settings, comparing configurations across different systems, and implementing security measures, among other things.

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Buyer's Guide
Microsoft Configuration Manager
April 2024
Learn what your peers think about Microsoft Configuration Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.
DA
Senior Systems Architect with 1,001-5,000 employees

We primarily use it for deploying software and software updates, such as monthly Microsoft updates. We also deploy images and collect our computers' inventory (in regards to what software is being installed) along with their configuration. 

I have been using the product for approximately 22 years, when it was still called SMS. My first product version was SMS 1.1.

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Trevor Watkins - PeerSpot reviewer
Server Applications Senior Administrator at Home Hardware Stores Limited

We use this solution for software updates, patching, and application installs. We're using the current version.

This solution is deployed on-premises, but we also deploy it on the cloud.

About four or five people use this solution in my organization. We have plans to increase usage.

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Sachin Vinay - PeerSpot reviewer
Network Administrator at Amrita

We use it to manage our enterprise desktops and laptops. Most of our enterprise computers are managed using this platform, but we also include some mobile devices. It allows us to manage our desktops effectively with policies in place. I estimate that over 50% of our laptops are managed using this platform.

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MD
Systems Administrator DevOps at a university with 10,001+ employees

We primarily utilize SCCM for deploying and updating applications across our network. This includes managing crucial Windows updates to ensure our systems are up-to-date and secure.

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IFGUIS Youssef - PeerSpot reviewer
Manager at DATA AND CLOUD

For me, the primary use cases of Microsoft Endpoint Configuration Manager are in construction and architecture, where I assist in customizing the tools to achieve optimal performance at a confidential level. I have a team for level three and level four, which presents different scenarios and new features available for integration and customization to upgrade the SCCM restriction. I perform all tasks related to the product.

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Rick  Fee - PeerSpot reviewer
Lead Engineer at a tech services company with 10,001+ employees

We use MECM for intelligent logic automation. About 400,000 users are impacted by the solution, but there are around 20 admins who work with it directly. We have multiple automation tools and use the one that makes sense as needed.

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PC
Sr Systems Engineer at a insurance company with 10,001+ employees

We use Microsoft Endpoint Configuration Manager for application deployment and patching. We run the gamut, and we use it for quite a bit.

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Camille Portier - PeerSpot reviewer
Independent senior IT consultant at CP Systems

The primary use case of the solution is to deploy the computers and servers.

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AS
IT Audit Advisor at a recruiting/HR firm with 10,001+ employees

I am using Microsoft Endpoint Configuration Manager for patch management and asset inventory.

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Sunil Satyanathan - PeerSpot reviewer
Technical solution leader at Kyndryl

We are using Microsoft Endpoint Configuration Manager to manage our client's Microsoft estate. 

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LB
IT End User Computing Expert at a manufacturing company with 5,001-10,000 employees

It is used for software deployments, PC operating system deployments, and security patch deployments.

Currently, we are using it on-premises, but we are slowly moving to the cloud solution that is called Intune or Microsoft Endpoint Management (MEM).

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JP
President/CEO at a computer software company with 11-50 employees

This is a diverse tool so its use case varies. Most people use it for patch management and software distribution, and operating system deployment. It can also be used for policy management and for maintaining a baseline on the computer, depending on the company and its goals. We are consultants and resellers and deploy this solution on the cloud and on-prem. We use Azure for our cloud deployments. I'm a consultant and president and CEO of our company. 

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AE
Senior Information Technology System Administrator at a insurance company with 1,001-5,000 employees

First off, to clarify some confusion, Microsoft recently changed the name of a previous on-premises tool called SCCM (Microsoft System Center Configuration Manager) to MECM (Microsoft Endpoint Configuration Manager).

In our company, we originally used SCCM with all our Microsoft products, but after a while, many companies including ours started to move their on-premises devices to the cloud, and MECM, along with Intune on an Azure tenant, became our preferred solution for managing devices that are both on-premises and in the cloud.

I worked with a team to complete the upgrade of our SCCM solution to the current version of MECM, which we now use exclusively to deploy software packages, scripts, updates, and operating systems via task sequences. Then, after buying an Azure AD tenant, we took out a license for Microsoft Intune (now part of MECM), in order to link our use of MECM for managing devices that exist on the internet, such as in the case of teleworkers.

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Hussein Taha - PeerSpot reviewer
IT Enterprise System Administrator at Misr Technology Services

We use this solution to apply new group policies.

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Lakshmana Kumar Si - PeerSpot reviewer
Technical Lead at a tech services company with 10,001+ employees

We mostly use Microsoft Endpoint Configuration Manager for patch management and application deployment. We will check and post a critical or supplement patch if there is a vulnerability.

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JC
Vice President Technological Solutions and Security at a tech services company with 1,001-5,000 employees

SCCM is used in the insurance and public administration sector. We have various sized customers using it.

We are using the solutions for PC application inventories, patch management for new PC installation, PC reinstallation, and zero-day patching. We're using it to its full capabilities. It's a complete solution in the Microsoft environment.

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CW
IT System Administrator at Frank, Rimerman & Co

We use System Center Configuration Manager (SCCM) to manage workstations and servers in our Windows environment. We are primarily a Windows-only environment, which is what SCCM is designed to manage. It uses WMI underlying technology to ensure that it is compatible with all versions of Windows, from Windows XP to Windows 10. We use it to manage our Windows workstations and Servers. We use SCCM to do many things, like deploy operating systems, deploy applications, configure settings, gather compliance data, enforce software patching and run reports for software installations information.

We do not use it to do Mobile Device Management, though it does have that capability.

It does not manage products outside of Microsoft operating systems, so this product would be for Microsoft-heavy businesses.

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CL
Financial lead at IC24 Ltd

Microsoft Configuration Manager helps with patch management. 

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AkramullaMohammed - PeerSpot reviewer
System Specialist at Tata Consultancy

We use Microsoft Configuration Manager for patch management. 

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HuaLiu - PeerSpot reviewer
IT Support Engineer at SGM

The primary use case of the solution is to deploy patches, and applications, and upgrade our client operating systems.

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Akramulla Mohammed - PeerSpot reviewer
System Specialist at Tech Mahindra Limited

I am using Microsoft Endpoint Configuration Manager for software distribution and patch management.

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MO
Senior Consultant at a tech services company with 501-1,000 employees

It is used only for endpoints. We are trying to decide if it is useful for server-based evaluation as well. Like everybody else, we want to track what software is deployed. We have a one-half deployment of this product now, and I'm not sure if it's useful for what we want to do, which is server-based. It is designed to detect any PC. Thousands of people are using it this way, and it's not a new thing, but some people also seem to use the product for server-based detection, and it looks like there are modules you can download for Linux and other things to make it work beyond just the endpoint, which is what I am after.

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MT
IT Technical Support Manager at a financial services firm with 10,001+ employees

This solution helps to manage different areas. For example, asset inventory and software inventory. You are able to patch products, do software deployment, and software packaging. 

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DP
RHS Tech Manager at a recreational facilities/services company with 10,001+ employees

We are using it for software deployment. Our network team uses this solution. It is mostly our tier-two team. 

We're on the latest version.

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Abul Fazal - PeerSpot reviewer
Service Delivery Manager at Almoayyed Computers

We primarily use the solution for client management, especially for day-to-day operational activities, like access management or software deployment.

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SN
Solutions Architect at a tech services company with 10,001+ employees

The primary use case of this solution is the application and device management for any windows desktop and mobile device clients.

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CJ
Enterprise Systems Engineer at a mining and metals company with 10,001+ employees

We primarily use the solution for patch management, application deployment and operating system deployment.

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CO
Architect at Fayat SA

Our primary use case for this solution is deploying endpoints, applications and updates for large companies. The solution is deployed on-premises and on cloud.

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SD
Technical Lead at HCL Technology

We use Microsoft Endpoint Configuration Manager for application deployment, patch deployment, and many other things. If you have any script that needs to be deployed to all the devices, you can do it with this solution. 

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JB
Consultant at ATOS

Microsoft Endpoint Configuration Manager, formerly known as SCCM, is used for patching machine servers and application deployments. It also stores an inventory of machine hardware. We are customers and I'm a consultant. 

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AM
Senior Engineer - IT Security Systems at a transportation company with 10,001+ employees

We use this solution to test out VMs.

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OK
Solution Architect at KIAN company

We are using SCCM to manage the virtual machine configuration. We had around 100 or 200 virtual machines and wireless, and we need to configure different settings on all of the virtual machines. We need to handle patching, updating, and installing security updates. We prefer to use System Center instead of other solutions like GFI LanGuard that are already installed in other environments.

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RT
Solutions Architect with 1,001-5,000 employees

Systems management, inventory, pushing out deployment, and patching. It has multiple purposes.

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NM
Head of Department for IT Services at a government with 201-500 employees

Our Windows environment has about 100 servers, Windows 2012/2016, and more than 500 desktop and laptop computers with Windows 7/10.

We use SCCM 2012 mainly for installing and deployment of images for new operating systems on end-user computers, for application management, distribution of new applications, software and hardware inventory, remote assistance, application virtualization and, of course, for software updates on servers and workstations.

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Anamika Rai - PeerSpot reviewer
Senior Cloud Solution Architect at a tech services company with 1,001-5,000 employees

I use the solution to manage security and policies. 

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BP
Infrastructure, Technical Computing Applications at EQF Solutions

The primary use case for SCCM is for managing workstations.

All of the software that runs on our workstations is packaged and distributed and managed. Along with that, some of our security software is managed a little bit differently, but is accounted for in that way.

We also use it for keeping track of our patches.

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EU
Information Technology Support Analyst at a energy/utilities company with 501-1,000 employees

Microsoft is working on migrating the function of Microsoft Endpoint Configuration Manager to the cloud. Every week and every month there is something new that's happening to move to the cloud.

Microsoft Endpoint Configuration Manager is used for installing new workstations without the interaction of people, it does the deploying of workstations automatically. Autopilot is used for automatic deployment installations of workstations without IT support. We only have packages at home and we do not need a VPN to configure workstations from home.

The patching of inventory to patching of Windows and applications, such as Office, inventory of wiping security, deploying new software, reinstalling software, uninstalling software, and wiping the device. This is insecurity from Active Directory services, some functionality we are moving to a group policy.  By having less IT support you can handle more workstations.

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HV
Infrastructure and Networks at a financial services firm with 10,001+ employees

We use this solution to deploy all of the packages to the workstations.

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DH
Configuration Manager, MPE USARUER, G3, MCSD at a tech services company with 10,001+ employees

Our primary use case of this product is for infrastructure, capturing all the configuration items within our infrastructure. I'm the configuration manager and we are customers of SCCM. 

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LT
ITA at Tata Consultancy Services

Our primary uses for this solution are packaging, imaging, and patching.

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PW
IT Assistant at a international affairs institute with 10,001+ employees

This solution is used for vulnerability management. Our primary use case is for software updates, including ad-hoc and monthly updates, as well as security patches.

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SB
Director of Professional Services at a tech services company with 11-50 employees

We use it and our clients use it for device patch management, servers, and management processes.

We deploy it for clients but we don't usually maintain it for them.

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YD
Market Data and Solace Specialist at a financial services firm with 10,001+ employees

SCCM is used to manage both users, and your devices. It's an administration tool used for endpoint protection.

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NS
Specialist (US IT Recruiter) at MOURI Tech

We use SCCM to access user data.

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TM
Systems Engineer at a educational organization with 11-50 employees

In most cases, it is used by us to deploy software or manage configurations of certain applications.

We are pushing the WSUS updates through it and getting the normal systems grouping. 

You can do your software package through it and you can create and run scripts.

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DS
Sr. System Admin at a manufacturing company with 501-1,000 employees

We have just implemented a patch management solution. We are using SCCM for the server. For the client or endpoint, we are using a different product called Ivanti.

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US
Information Technology Lead at a construction company with 10,001+ employees

Our main use is, first of all, to update the patches and to push the patches from SCCM, to check systems software, and to see which software is installed along with the systems. These are the major three things that we use on SCCM. 

We are on the endpoint side. We just ensure that the SCCM agent is installed appropriately. 

I have an on-site server also. There are the primary servers, and then there are site servers of SCCM. I have a site server also. With the site server, I have to make sure it is working and there is no hardware level or any other issue on these machines. This site server is replicating with the main servers in our data center. 

Due to the fact that we have different sites in different locations including the UAE, Oman, and other sites, there are other site servers, that are replicating with the main servers. They may be taking other information from SCCM as well.

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EM
System Administrator at a tech services company with 10,001+ employees

Our primary use case for this product is for patching and sending back packages to the client.

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IB
Works at Toyota Boshoku America

We use this solution for implementing System CenterConfigMgr in our organization, and for standardization.

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RD
Systems Admin, SCCM Admin at National Instruments

We use this solution because we need to manage patching and system provisioning.

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JS
Principal Consultant at a tech services company with 11-50 employees
  • Application deployment
  • Software metering
  • Batching
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WK
IT Infrastructure Engineer at a government with 5,001-10,000 employees

Microsoft Endpoint Configuration Manager is used for ingenuity and automation.

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OO
Information System Auditor (IT Audit) at a financial services firm with 1,001-5,000 employees

We are using Microsoft Endpoint Configuration Manager in our organization for patch deployment. Additionally, we deploy and manage Microsoft antivirus solutions to most of the desktops and the servers which we have.

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JH
Lead System Administrator at a educational organization with 1,001-5,000 employees

We use this solution for image and software deployment.

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SG
Développeur at a tech services company with 11-50 employees

We are using Microsoft SCCM as the deployment platform for our environment to deploy laptops and PCs for the help desk technicians. We also use it to deploy applications and servers and provide some reports to the organization about what is currently deployed. We are using its latest version.

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RZ
System Engineer

We primarily use the solution for patch management.

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BK
Senior Systems Engineer at a tech services company with 201-500 employees

It's mainly end-point management, right imaging, patching,and third-party application.

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JP
Systems engineer - IT infrastructure management at a tech services company with 51-200 employees

We primarily use the solution for client and server deployments, and software deployments, as well as software metering.

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VA
Software Engineer at NathCorp

We use it for deployment purposes, for all managing all the devices and patching. It has performed very well.

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AO
Senior System Administrator at a financial services firm with 1,001-5,000 employees

I am a system administrator and I use the System Center Configuration Manager for test deployment and Windows update.

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it_user1283139 - PeerSpot reviewer
Network Operations Manager at CHA Consulting

The primary uses are PC imaging, application deployment and updates, Windows patching, and baselining.

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KW
Infrastructure Architect at a tech services company with 5,001-10,000 employees

Primary use case is for Windows Desktop Operating System configuration management, primarily for fully automated operating system deployment. We use it for additional Microsoft operating system and application update delivery and malware reporting for 300 laptops/desktops distributed across eight international locations. We also use it for configuration management and update management for Windows Server operating systems.

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PH
VP Pre-Sales & Product Manager at a tech services company with 1-10 employees

My primary use case is for the product is mainly for helping with competitive analysis. It is not my main solution but it is one of the components.  

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SM
System Engineer at a tech services company with 201-500 employees

SCCM does everything from A to Z for a Windows operating system. It provides a full-featured deployment for Windows-based systems from the setup screen.

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NC
Enterprise System Engineer at CRAG

We have an environment of eight thousand machines and eleven thousand users.

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Buyer's Guide
Microsoft Configuration Manager
April 2024
Learn what your peers think about Microsoft Configuration Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.