SCCM Pros and Cons

SCCM Pros

Usman Siddique
Information Technology Lead at a construction company with 10,001+ employees
The main, clear valuable feature is updating the latest, patches and updates from Windows. This is the main feature we really utilize a lot.
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OmidKoushki
Cloud Engineer, Infrastructure Architect at SarvHamiPars
It's helped us solve problems surrounding patching, installing, and reporting different patches, etc., on the virtual machines.
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reviewer1059522
IT Assistant at a international affairs institute with 10,001+ employees
The most valuable feature is the graphical-based reports of software updates that have been successful, the ones that have failed, and a summary of where the failures are what security breaches may occur.
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Learn what your peers think about SCCM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
456,812 professionals have used our research since 2012.
Abul Fazal
Service Delivery Manager at Almoayyed Computers
Microsoft is being very competitive right now, and they are really investing in a lot of new features to be more competitive in the marketplace.
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reviewer1383303
Systems engineer - IT infrastructure management at a tech services company with 51-200 employees
The initial setup is straightforward and not too complicated.
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BrucePollard
Infrastructure, Technical Computing Applications at EQF Solutions
We're a Microsoft-centric organization, so we are happy with the integration between products.
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reviewer1468257
System Engineer at a tech services company with 201-500 employees
SCCM does everything from A to Z for a Windows operating system.
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reviewer1475949
System Engineer
The solution has a very good set of features.
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reviewer1203654
System Administrator at a tech services company with 10,001+ employees
Patching is the main feature because SCCM is made to control the entire environment without manually interpreting. So it is good to use for patching.
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reviewer1363818
Configuration Manager, MPE USARUER, G3, MCSD at a tech services company with 10,001+ employees
This solution captures all the devices in our infrastructure.
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SCCM Cons

Usman Siddique
Information Technology Lead at a construction company with 10,001+ employees
Devices like smartphones and tablets are managed very well on VMware, however, they are absent in SCCM. I could configure iPad from the VMware site and it was done very easily. It should be just as possible on SCCM.
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OmidKoushki
Cloud Engineer, Infrastructure Architect at SarvHamiPars
Based on my experience with SCCM 2016, the main, big issue is not having a good user-friendly environment. It needs much better GUI.
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reviewer1059522
IT Assistant at a international affairs institute with 10,001+ employees
I would like to see an agentless version of the solution.
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Learn what your peers think about SCCM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
456,812 professionals have used our research since 2012.
Abul Fazal
Service Delivery Manager at Almoayyed Computers
We'd like the solution to make it easier to manage remote users.
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reviewer1383303
Systems engineer - IT infrastructure management at a tech services company with 51-200 employees
With Microsoft Premier Support, you get what you pay for. There's Third Tier Support that you pay for. If you pay for that, you get excellent support, and if you don't pay for that, then you get the less experienced staff.
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BrucePollard
Infrastructure, Technical Computing Applications at EQF Solutions
There is no asset management package included.
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reviewer1468257
System Engineer at a tech services company with 201-500 employees
They need to improve the support for the Mac operating system.
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reviewer1475949
System Engineer
The analysis is something that can be integrated. Their report analysis can be improved a little bit due to the fact that most of the time complaints policies are saved by the admins. It's something that we need to look into and search for.
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reviewer1203654
System Administrator at a tech services company with 10,001+ employees
The main room for improvement is the on-screen display. I think it would be good if some improvements were made.
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reviewer1363818
Configuration Manager, MPE USARUER, G3, MCSD at a tech services company with 10,001+ employees
Could do with some cosmetic improvements on the user interface.
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Learn what your peers think about SCCM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
456,812 professionals have used our research since 2012.