SCCM Pros and Cons

SCCM Pros

Reviewer729
Solutions Architect with 1,001-5,000 employees
With the SCCM inventory, we found a lot of rogue applications. We were able to identify them, find out who was running them, and either put them on our application list or remove them.
It gives us the ability to set up schedules, according to what our security requirements are, to automate the patching of our servers and desktops.
What's valuable is the basic management of the systems, being able to control who can access the systems.
You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything.
View full review »
Curtis Wright
IT System Administrator at a financial services firm with 201-500 employees
Valuable features include configurations enforcement, compliance data gathering, and deployment of a standardized OS.
View full review »
David Alvarez
Senior Systems Architect with 1,001-5,000 employees
It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer.
View full review »
JunedShaikh
Principal Consultant at a tech services company with 11-50 employees
With the right administrator, application deployment can do wonders.
View full review »
QWERTY
Software Engineer at NathCorp
It is a good choice for deployment that performs very well.
View full review »
Reviewer309
Senior Systems Engineer at a tech services company with 201-500 employees
There is a faster time to rollout. If we get a new PC, it can be ready for productivity right away.
View full review »
Keith Williams
Infrastructure Architect at a tech services company with 5,001-10,000 employees
Automation of operating system, application, and update deployments massively reduces IT operations effort.
View full review »
Hea43278Dpt21
Head of Department for IT Services at a government with 201-500 employees
There have to be made some improvement in WSUS and control in other non-Microsoft products updates.
View full review »

SCCM Cons

Reviewer729
Solutions Architect with 1,001-5,000 employees
There is a reboot issue with the patching. Sometimes, if patching runs into any issue whatsoever, it doesn't reboot but it doesn't tell you it errored out. It just sits there and we don't find out until the next day whether it patched or not. That was a big issue for us. We're working through that. They added some stuff in there now where you can actually tell reboot is pending. But we still need some kind of notification that if something fails or is pending, we know. We shouldn't have to go in and look. They don't have anything for that right now.
Their compliance reporting is not accurate, and they admitted it on the phone when we had a call with them. We were trying to understand why their numbers didn't match on our compliance reports. It is not accurate and you cannot depend on the compliance reports. The numbers just don't match, and we can't figure out why. We called Microsoft and they said, "Yeah, that's a known issue." But there is no word that they're working on it.
There's no way to say, "I want this maintenance window to be on the second Tuesday of the month." It's strict. This window is this and that's it. You can't fluctuate.
As far as load balancing across, they don't have that support yet, so that you can actually build multiple primaries and have it load balance across. They don't have any of that functionality yet. That would be a nice feature, to scale that way.
View full review »
Curtis Wright
IT System Administrator at a financial services firm with 201-500 employees
Built in PowerShell cmdlets would be a nice feature because managing clients remotely can be a pain without knowing the WMI calls to run.
View full review »
David Alvarez
Senior Systems Architect with 1,001-5,000 employees
Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it.
Marketing: Our management doesn't understand that there is a piece of software which helps them automate and manage the entire network, as far as operating systems on computers.
View full review »
JunedShaikh
Principal Consultant at a tech services company with 11-50 employees
The main thing is that SCCM has to become an appliance instead of a server. When I say appliance, it has to come preconfigured so that it is drop-shipped into the enterprise and then you activate the feature sets that you want. It should pull down all the latest binaries. Once that is all there, it should have a discovery tool which goes out and discovers the assets within an enterprise. If the server, workstation, and applications are all coming from the same vendor, why not have the vendor do this work for us and automate it as much as it possibly can?
View full review »
QWERTY
Software Engineer at NathCorp
The setup was complex and I faced a lot of problems initially because I was new to the solution.
View full review »
Reviewer309
Senior Systems Engineer at a tech services company with 201-500 employees
Troubleshooting in general needs improvement. There's just a ton of logs to go through, and so finding the error log that corresponds with that you're doing can sometimes be difficult.
View full review »
Keith Williams
Infrastructure Architect at a tech services company with 5,001-10,000 employees
It would be of benefit if Configuration Manager could be connected/integrated with multiple Microsoft Intune subscriptions rather than just one (the current limit).
View full review »
Hea43278Dpt21
Head of Department for IT Services at a government with 201-500 employees
I would like to see some improvements in WSUS and control of other, non-Microsoft, product updates.
View full review »

Sign Up with Email