ScienceLogic Reviews

4.4 out of 5 stars
 (15)
A21f3f2d 253d 4cef 97e1 d2022629756d avatar
Real User
Sr. IT infrastructure specialist at a tech vendor with 1,001-5,000 employees
Jul 03 2016

What is most valuable?

There are a large number of very valuable features within ScienceLogic, the most impressive feature is the event management capabilities. With the ability to create custom events administrators can dial in monitoring and really customize... more»

How has it helped my organization?

ScienceLogic has helped our organization in numerous ways, these include capacity planning in our network, virtual environments and applications. Along with the ability to view the health of applications which have instances located around... more»

What needs improvement?

In many different areas of the product there are terminology inconsistencies, these inconsistencies are within the product and also within the IT world, these are definite area’s that need improvement; however with a little use they become... more»
Anonymous avatar x80
Real User
Support Engineer at a tech services company with 51-200 employees
Jun 09 2016

What is most valuable?

ServiceNow API integration - Allows us to automate monitoring alerts for our internal infrastructure as well as our client environments. Highly Customizable - The platform is capable of almost anything in terms of... more»

How has it helped my organization?

I work for a Managed Service Provider and we rely heavily on our monitoring/alerting platform. One of the primary functions of our Support Team is the acknowledgement of alerts and communication with our clients on the health of their... more»

What needs improvement?

Simplified Interface - ScienceLogic can be a bit overwhelming when you begin working with it. The amount of customization is sometimes too much. A simplified user interface would help to alleviate this. NetFlow Support - I would like to see... more»
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Anonymous avatar x80
User
Director, Cloud & Data Center Technology at a cloud provider with 1,001-5,000 employees
Sep 27 2017

What is most valuable?

I would like to spotlight four key areas where ScienceLogic excels: * The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with... more»

How has it helped my organization?

The dashboards in ScienceLogic provide huge value. We can show customers exactly what we are monitoring and accurately display metrics, like uptime. We want to deliver transparency to our clients, so they can see how things are performing.... more»

What needs improvement?

One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks. However, I know this is an area where they are investing and the first version of the new UI/UX is due out soon. I am confident it will... more»
Anonymous avatar x80
Real User
Sr. Director, MSC Technologies at a tech company with 501-1,000 employees
Jul 01 2016

What is most valuable?

I see the biggest features of EM7 is that it is can cover a lot of different products very quickly and without a ton of effort. In my book, the second biggest feature is the company behind the product, they generally respond quickly to issues... more»

How has it helped my organization?

We can approach many different solutions without a ton of lift on developers which helps us a great deal. We still need to put time into tuning what is in the defaults, but we can get up and running in short order using EM7.

What needs improvement?

Reporting is still a gigantic pain point, we invest a lot of cycles in manufacturing reports off-board -#notfun. While EM7 covers a lot of ground quickly and is capable of consuming enormous amounts of event and performance data, EM7... more»
28e73797 b51f 4c9f 85a5 4a92c7a3069f avatar
Real User
IT Coordinator at a transportation company with 51-200 employees
Jun 23 2017

What is most valuable?

The whole platform overall is very powerful. Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content. SSL certificate monitoring function is really great, one does not need to use third... more»

How has it helped my organization?

The EM7 platform allows one to allocate resources and point them in the right direction when needed. We can monitor 6000k devices with only handful of people 24/7.

What needs improvement?

Ticketing improved dramatically from when I started working with the EM7 platform. Guys at ScienceLogic are always open to new suggestions and their voting system allows them to develop tools that are truly needed.
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ScienceLogic Questions

ScienceLogic Projects By Members

ScienceLogic Consultants

What is ScienceLogic?

ScienceLogic is the global leader in hybrid IT monitoring for the network of everything. Over 25,000 global service providers, enterprises, and government organizations rely on ScienceLogic to significantly enhance IT efficiency, optimize operations, and ensure business continuity. ScienceLogic is the first monitoring solution to provide a comprehensive view of all IT components through a single pane of glass, whether they reside in a public cloud environment or on-premises. With over 1,500 dynamic management apps and custom dashboarding capabilities, we deliver the scale, resiliency, and automation needed to simplify the constantly evolving task of managing IT resources, services, and applications.

ScienceLogic customers

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

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