ScienceLogic Customer Service and Technical Support

Director, Cloud & Data Center Technology with 1,001-5,000 employees
Customer Service: This is an area where a small company like ScienceLogic continues to impress us. Their customer service is unparalleled. We always get the help we need, when we need it. ScienceLogic goes above and beyond expectations giving you that personalized support. Their staff recognize what’s happening in the market and understand our goals. Technical Support: We have partnered with them for more than eight years because they provide superior support. When we call, they are dedicated to help. If we have a larger issue, ScienceLogic sends their experts onsite to help us. It’s a huge relief to know that ScienceLogic is ready and willing to hear our problems and offer the right solution. View full review »
Sr. Consultant at a tech services company with 10,001+ employees
They should improve their support process. View full review »
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