The deployment time for the solution depends on the customer's environment. The end-to-end deployment takes around five weeks if all the prerequisites are met.

We did the deployment with the ScienceLogic team's help.

The solution is deployed on an on-premises model.

The solution can be deployed in a day.

We worked directly with ScienceLogic on the installation. I was not involved in the initial deployment. The co-worker who deployed the system seemed to be happy with their level of expertise.

Vendor team whose skill level I would give a 4/5 for the understanding of their platform.

Both. We typically handle our own implementation for small upgrades and installations. For large upgrades, we contract ScienceLogic directly to assist. They are very knowledgeable in their support for implementation.

We do rely on ScienceLogic to handle our implementation needs, as required. They do an effective and efficient job. There are some complexities to implementation, but overall it is pretty painless.

The deployment was done remotely by a single individual in few days. Overall, he was very competent.

We utilized ScienceLogic deployment team, they walked us through what we needed setup on our network to allow the product to function and also walked us through the setup. of each server we deployed. There were complex portions and easier portions, the Professional Services tech was easily able to perform all steps of the installation.

We used a vendor team who I would rate a 10 out of 10.

We implemented through an in-house team. There was a group of 4 of us that initially worked with the technician to get everything setup. We have an implementation team that now works with our customers to onboard them into the ScienceLogic platform.

In house install. No issues on the roll out. Fairly standard set up. Nothing too complicated. Updates are as simple as uploading the file to the Science Logic server and hitting go.

With vendor team, we had a very good experience. I would rate them a seven out of 10.

In-house.

We have implemented our system via in house team. Their experience is great and they always have answers and solutions at their fingertips.

In-house. The solution was initially implemented by my boss, but I took over 3 years ago. Since then I have thoroughly enjoyed supporting EM7.

The initial deployment was through ScienceLogic but additional deployments were done through our in-house group. In both cases, deployment was easy and intuitive.

We implemented through a vendor team initially, our team seemed to have root level knowledge of the system. I haven't seen many of their engineers spending any time scratching their head on situations.

Again, I was not part of the initial setup I joined my company after things were originally launched.

Amazing.

Through ScienceLogic direct. They were very knowledgeable.

In-house.

Both in-house and though a vendor team. They are very experienced and able to answer straight from an inquiry when it comes to a technical issue.

In-house.