There were no deployment issues to my knowledge. I wasn't part of the initial deployment. However, the infrastructure consisted of a Database, Administration Portal and Data Collector. All were deployed as virtual appliances on a VM host.

The lack of support for private MIBs required some custom professional services support. The vendor also needs to improve their attention to detail when defining the scope of professional services and managing the execution.

Deployment was done in a systematic way by cutting over segments of the network and types of systems. We did not have any significant issues with deployment.

In 2012, we had to deploy a new ScienceLogic stack and migrate data from the old stack to the new one. It was a slow process, but ScienceLogic impressed us with their commitment to resolve issues fast. They sent a professional engineer to our facility to help escalate problems and fix everything as quick as possible. We did not feel we had to resolve these issues on our own, so partnership was key.

The deployment was smooth. However, we deployed on our internal systems, then expanded to include external and managed systems.

We encountered quite a few issues with our deployment, my team and I knew nothing about ScienceLogic and we were also a brand new group to our company so we knew nothing about the environment we were being asked to monitor. With all of that ScienceLogic staff were exceptional walking us through all of our questions and concerns and failures when setting up our Instance.

The ScienceLogic Deployment Team took care of our installation and configuration, and walked us through some of the basics we needed to get off the ground. Their team is knowledgeably and friendly, and it was incredibly helpful that they provided this service for us.

We have not encountered any major problems with the deployment. There were some hiccups that were due to internal issues. The product itself is very easy to use and deploy.

We have not had any issues with the initial install or any updates. Very straight forward. No curve balls. Configuring firewalls will take much longer than settings up ScienceLogic.

No issues with deployment. Deployment and time to value is rapid. It's very easy to install and agentless deployment means you can very quickly get meaningful information back from the system.

Never.

Not at all. Deployment was pretty straight forward and ScienceLogic engineers were able to deploy EM7 quickly and efficiently. We are about to migrate to Virtualized system which I'm sure would be even easier.

No. Initial deployment is always quick and easy. I'be deployed more than a dozen appliances and not encountered any issues.

Initial issues in deploying with vlan tagging due to changing network environment. Most of the deployment is very intuitive.

Deployment went very smooth, their installation engineers still engage with us with is a luxury not every vendor can handle.

I was not a part of the original deployment team so I am unsure. I have been involved in some customer deployments and things seem to run quite smoothly.

At times but honestly the support staff is amazing.

No issues encountered with deployment.

Error information doesn’t have a good information if something goes wrong while doing a device discovery (I tried this a while back- couldn’t be more specific).

There were times when the backup MySQL data sync had a problem within the probe and the main instance.

Yes.