SCOM Benefits

Pieter Van Blommestein
Manager, Principle Systems Engineer and team lead at BCX
SCOM (System Center Operations Manager) has helped improve our organization through reporting capabilities. The reporting is very good. We're an outsourcing company, so we provide services and manage service and as a service. We have a multi-service environment, so it is complicated to monitor and maintain. The alerting with SCOM is incredible. The product works well with multiple environment integration, and if there is an issue, the system forwards alerts to different service desk systems so that the issues are handled appropriately. There are actually numerous things the solution does for our company to automate processes, and, to top it off, it's a stable application. I'm the operational manager for Business Connections Monitoring Toolsets. We do installations of this product. We do the configuration. We take care of changes in threshold if needed, and supply additional expertise for critical projects as needed. We monitor everything to be sure things continue to work optimally and do things like monitor hard drive space, etc. The integration with Power BI from the SCOM database offers incredible possibilities for enhancing user experience. That integration is added value to our services because of what it can do and what we can make it do for clients. People don't have to log on to the console to see what's going on. They get all the data through the integration between Power BI (Business Intelligence) and SCOM. It is extremely flexible and can be adjusted to meet specific operating criteria. If I compare the SCOM solution with the CA UIM (CA Technologies Unified Infrastructure Management) products, the CA products are horrendous in comparison. It's not stable in the way that they do their aggregation and their roll-ups. Really the methodology doesn't make sense. SCOM handles these things without a problem. View full review »
Amit Ben-Horin
Monitoring Systems Administrator at a pharma/biotech company with 10,001+ employees
I am a member of the monitoring team. This solution saves us a lot of work, mainly in creating monitoring packages for Microsoft products, since those packages, created by the product team in Microsoft, can be downloaded directly from the console. View full review »
Snr Systems Engineer at a tech services company with 5,001-10,000 employees
This solution has improved our organization from an insight point of view. We have gained valuable insight from a holistic level to inform us what's happening with infrastructure, across our data center, servers, and client environments as well. It also integrates into our service desk systems, so it is a vital part of the organization. View full review »
Find out what your peers are saying about Microsoft, Broadcom, Micro Focus and others in Event Monitoring. Updated: March 2020.
408,726 professionals have used our research since 2012.
Morne' O'Kennedy
Lead specialist at OKCIUS (Pty) Ltd
This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis. This is possible because we first built out the monitoring platform and made sure that all of the components were being monitored. Then, we created a distributed application view, which is a drawing of all of the components being monitored for each application. This is what we then provide to the application teams. View full review »
Molatelo Mashabela
IT SEC at a government with 10,001+ employees
SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster. View full review »
Vinicius Ribeiro
Head of IT South America at Compass Minerals
This solution allows us to standardize all of the reports for monitoring the network. It helps a lot for auditing purposes. View full review »
Find out what your peers are saying about Microsoft, Broadcom, Micro Focus and others in Event Monitoring. Updated: March 2020.
408,726 professionals have used our research since 2012.