SCOM Valuable Features
Starlen Sass
Information Technology Consultant at University of the Witwatersrand
The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud.
The solution gives us an overview of where the bottlenecks could be. When there are issues, the solution helps us to easily detect which node the issues came from. Applying patches and fixes is also very easy once you've configured the system into the configuration manager correctly.
GovindarajV
Systems Engineer II at a retailer with 10,001+ employees
The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises.
RM
Richard McLaughlin
Vocational Coordinator at UMMS
Being able to make and customize management packs and send out notifications is very valuable. That's the bread and butter of the solution. That's what we use it for.
View full review »Buyer's Guide
SCOM
March 2024
Learn what your peers think about SCOM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.
Philippe Roussel
Delivery Manager at Inetum
We use the solution for deployment purposes, including deploying solutions, new products, applications, and patch solutions.
The solution primarily drives system information, and I believe it works fine.
View full review »
Hussein Taha
IT Enterprise System Administrator at Misr Technology Services
The solution provides a full insight report for all the VMs in our environment. SCOM also tells us whether the VMs are healthy or not, as well as provides brief information about the management console in each site and the agents under these management consoles.
View full review »
AJITHH G
Solution Engineer at AppSmart
The monitoring features are the most valuable. We have seen a major benefit from that so far.
View full review »YA
YasirAhmed
Managed Services - System engineer at Brennan IT Pty Ltd.
The product’s auto-remediation feature helps with automation. It is very good at monitoring Microsoft Stack.
View full review »
Mohammed Badowi
IT system manager at NBO
The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.
View full review »
Amar Sharma
Monitoring Systems Engineer at Monster Worldwide
The ease of deployment, especially on Windows platforms, is valuable.
View full review »BW
Bill Watts
Sr. Systems Engineer at Arapahoe County Government
Personally, I enjoy it all. It's fairly powerful.
I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time.
When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.
View full review »
Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
The most valuable feature of SCOM is the capability of using classes within your management pack development.
View full review »
SergiusNkomadu
Service manager at Signal Alliance LTD
SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence.
View full review »
it_user937584
Manager, Principle Systems Engineer and team lead at BCX
Many of the features in the SCOM product have been valuable to us as an organization. Basically most of the main features like the alerting, the reporting, the discovery, the automation, the auto-discovery of products installed on a server and the grouping that it does automatically have all simplified the way we work. The automation in SCOM is incredible, and because I have some exposure now to other, similar products, I can make a good comparison between them.
The CA products — which is in direct competition with SCOM — is not as good at all. I also have exposure to SolarWinds and a local product here called Syntelligence. None of those products can touch SCOM as far as general versatility. It is just a far superior application for general monitoring.
You can expand on the SCOM automation. But its power is more than just in the segment of automating things. If services stop, you can run recovery tasks and you can use disaster recovery scripts. That is just an example. There are numerous things that you can do with this product.
There are so many features in SCOM it has possibilities that are essentially longer than your arms can reach. You can monitor third-party applications, you can monitor services, you can collect events and you can trigger reports and send alerts based on those events. It's integration capabilities are very good. For me, it is the ultimate unified solution. It is a very nice product and I love it because of the capabilities it provides. The unification of services makes it easier to deploy and maintain.
OK
OmidKoushki
Solution Architect at KIAN company
The solution is very user-friendly, and it offers upgrade options and updates features with a simple click.
I personally found the initial setup to be straightforward.
There are excellent simple options on offer.
They have great integration with the active directory. You can see active directory users in the System Center.
View full review »MO
Morne' O'Kennedy
Lead specialist at OKCIUS (Pty) Ltd
The most valuable feature is the reporting, and the customization is quite flexible.
View full review »UM
Usama Mustafa
Solutions specialist lead at Jaffer Business Systems
The product was relatively stable even a few months back. But people now evaluate other solutions like VMware and third-party solutions like Ivanti.
View full review »YE
reviewer1423482
Group CIO at a import and exporter with 51-200 employees
The fact that I'm able to see all my devices and the status of them has been extremely useful. It's mainly the device visibility and device status.
The stability has been great.
It is very scalable.
View full review »it_user397317
Programmer Analyst at a leisure / travel company with 10,001+ employees
Mature product, strong brand, many customers, Gartner awards
Excellent Microsoft server/application monitoring capabilities
Fast and consistent UX for system admins
Extensive dashboarding capabilities
REST API available
Excellent technical support, rich user community
Designed for on-premise installations
View full review »KM
reviewer1647066
DevOps Engineer at a insurance company with 10,001+ employees
It would be hard to talk about features. In maybe four months, in January, there is downtime for service, where we're able to look for the issues and proactively check everything.
The stability has been very good so far.
Technical support has been very responsive.
We have found the scalability capabilities to be okay.
View full review »it_user1297926
Owner at a financial services firm with 1,001-5,000 employees
I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory.
MM
reviewer1566126
Vice President at a financial services firm with 10,001+ employees
It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention.
View full review »MM
Molatelo Mashabela
IT SEC at a government with 10,001+ employees
At the moment the monitoring feature is the most valuable. It allows me to monitor the usage as well as the format of the system. Whatever the system owners want to know from our side, I am able to help with.
View full review »it_user369861
System Engineer at a retailer with 10,001+ employees
SCOM's greatest attribute is that you can customize every monitor to specifically match the intended system. For example, you can monitor two servers for high CPU usage and customize it so one alerts if it goes above 95% and the other only alerts over 98%.
View full review »it_user374592
Senior Consultant at a tech services company with 5,001-10,000 employees
SCOM is one of the most commonly used monitoring software used for large scale enterprise level. Being a Microsoft product, the Management Packs available are very useful for extensive monitoring of various Microsoft products such as Windows Server OS, Hyper-V, SCCM, SharePoint, Exchange, etc.
View full review »HV
Helder Valente
Infrastructure and Networks at a financial services firm with 10,001+ employees
We like the deployment of the machines and the features that they have.
It's easy to use.
View full review »VR
Vinicius Ribeiro
Head of IT South America at Compass Minerals
The most valuable feature is the extension of the libraries that they have for other solutions, such as monitoring ASP, Office 365 and others.
View full review »it_user368364
Senior SCOM Engineer at a tech services company with 51-200 employees
This product features allows me to monitor other systems including Windows and Unix systems as well as monitor various Network devices. It monitors these systems and can have all of the alerts displayed in one single GUI. It also allows me to setup notifications for the alerts, which can be emailed or texted to individual users. Another good feature, is as long as you have the necessary management packs installed for specific applications/technologies, this product will discover the systems running these applications/technologies and automatically start monitoring them.
View full review »it_user617970
Senior System Engineer with 1,001-5,000 employees
Monitoring specific to Microsoft Windows and apps: native monitoring. It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not.
View full review »it_user380994
Senior Officer in IT management systems department with 501-1,000 employees
It is easy to deploy and configure, has rich out of the box monitoring capabilities for windows environments, and can be easily extended with base XML and scripting knowledge.
View full review »PZ
paul zuber
Operating Partner at Thoma Bravo LLC with 51-200 employees
Graphing processes. It can send messages to our ticketing system. It has good graphs of what is going on within the operating system.
View full review »it_user404895
IT analyst - NOC at a manufacturing company with 1,001-5,000 employees
- Monitoring with No Downtime
- Integration with System Center Products/OEM/SolarWinds
- Live Dashboards
it_user375357
Advanced Systems Engineer - 3 at a retailer with 10,001+ employees
- Agent based monitoring
- Agentless monitoring
- VSAE
- Rules
- Monitors
- SLA
- Server monitoring
it_user384843
Group IT Infrastructure Manager at a tech services company with 1,001-5,000 employees
Real time monitoring/alerts. Pro-active response to warning alerts are invaluable and have saved disasters quite a few times.
View full review »it_user376986
Senior Consultant at a tech services company with 501-1,000 employees
SCOM is a monitoring tool that looks after the vast majority of your private and even public cloud. In my experience having a good insight into specific product monitoring surrounding the Microsoft suite such as Exchange, Active Directory, Lync, SQL and the System Center suite is something that all my clients seek. For me the addition of Microsoft knowledge base articles that point to the cause, explanation and resolution to a product specific issue is invaluable and the ability to add your own knowledge base articles that specifically relate your environment is awesome!
EP
Enginsys677
Snr Systems Engineer at a tech services company with 5,001-10,000 employees
The reporting capabilities of this solution are amazing.
We also make use of APM, Application Performance Monitoring, and this gives us valuable insight into our application level, where we could experience problems.
The ability to integrate into Azure services, as well as the old OMS that now forms part of Azure Monitor, is a good feature that we might make use of.
View full review »it_user379620
IT Infrastructure Engineer at a financial services firm with 501-1,000 employees
SCOM is capable of so much that it can actually be somewhat overwhelming. But if you know how to use it effectively, one of the great things about it is that you can really tailor it to your specific environment and get as much (or as little) alerting as you need.
SCOM also provides for administrative roles and selective alerting, so if you have a team that only monitors a specific subset of servers or a specific application, you can create designated roles for them and give them limited console access for just those resources that they are responsible for.
View full review »AD
Aymen Dridi
Systems and Virtualization Engineer at Altelios Technology Group
The most valuable feature of SCOM is real-time alerts.
View full review »TM
reviewer1505493
Systems Engineer at a educational organization with 11-50 employees
Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.
it_user368478
SCOM Senior Engineer at a retailer with 1,001-5,000 employees
Its flexibility, the ability to create Management Packs to monitor different programs or devices. No matter what it is you want to monitor or how you want to monitor, it can be done. You may have to create the code using VBScript or PowerShell, and XML, but it can be done. There are always lots of examples online that you can work from that will save you lots of time.
View full review »TK
reviewer1417944
Systems Engineer at a financial services firm with 1,001-5,000 employees
I like the historical reporting of observer metrics. It's a fairly user-friendly solution.
View full review »AO
reviewer1260267
Senior System Administrator at a financial services firm with 1,001-5,000 employees
It is very good at monitoring Microsoft Server.
View full review »SA
reviewer1381938
IT operation manager at a tech services company with 201-500 employees
The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.
View full review »it_user1295745
Information Technology Auditor at a financial services firm with 10,001+ employees
Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well.
You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.
it_user657
Manager of Operations at a outsourcing company with 1,001-5,000 employees
Well suited to handle MS Apps!
Good community to get support from
Good reporting.
Lots of features in the "package"
View full review »
it_user375540
SCOM Specialist at a healthcare company with 1,001-5,000 employees
The flexibility which Operations Manager (SCOM) gives to monitor anything in any way is the main valuable feature to me. A big second would be the amount of management packs for Microsoft and other products which can be plugged in and give you a fast start to your monitoring.
View full review »it_user372540
NOC Senior Technical Shift Leader at a tech services company with 501-1,000 employees
SCOM is a very powerful tool if deployed and eventually maintained correctly. It is an improvement over MOM 2005. It no longer monitors just a node like MOM 2005 used to do (eg: a server) but it can be made to monitor a whole service.
it_user370203
Microsoft System Center Consultant with 10,001+ employees
SCOM features object-based monitoring based on classes and discoveries and it gives you a lot of power and flexibility when you design and implement monitoring. For the advanced users you have full freedom in creating your own custom monitoring solutions with Visual Studio, but there are also a lot of production ready monitoring packs from Microsoft as well as 3rd-party providers that are easy to implement.
View full review »NJ
reviewer1412814
SCOM Administrator at a government with 201-500 employees
The most valuable feature is the extensibility, as there are really no limits as to what you can do with it.
The fact that you can use PowerShell is a big plus.
View full review »EN
Endre Németh
Senior IT System Owner and System Management Specialist at MOL Plc
The most valuable features for us are the monitoring, the health explorer, and the console.
View full review »it_user370770
Chief of Monitoring Service at a retailer with 1,001-5,000 employees
First of all, this product is designed to monitor Microsoft products and does that very well. It covers monitoring SQL, Exchange, SharePoint, Active Directory, and the Operation System (2003-2012 R2 version).
View full review »it_user146802
QA Engineer at a consumer goods company with 1,001-5,000 employees
The agent for both products is solid and reliable and does not require post-deployment maintenance/restarts, as required by other products I have used.
Also, the way objects are discovered by class allows for quick overrides without much rework.
View full review »EP
Edgar Parra
Senior Technical Consultant at The Instillery
It integrates with your Windows environment seamlessly and provides a lot of visibility on your Windows environment. If you use SCCM as well, it integrates beautifully with it.
View full review »it_user382557
IT Administrator & Major Incident Coordinator at a tech services company with 501-1,000 employees
- Monitoring Windows servers and services
- Monitoring Linux servers and services
- Monitoring disk space, performance and unexpected errors
- Customized views
- Ability to implement remote login and ping directly from the SCOM console
it_user369678
IT Consultant with 501-1,000 employees
Distributed applications, application performance monitoring, dashboard view, network monitoring, auditing services are the most valuable features.
View full review »it_user82122
Solution Architect at a cloud provider with 1,001-5,000 employees
Extensible dashboards allow us to create customized service-level dashboards for business owners.
.NET monitoring capabilities are crucial for our organization to monitor the availability and performance of our IIS-based .NET applications.
Network monitoring also completes the monitoring story by providing visibility over the network layer. All backend routers and switches are monitored by SCOM and also we consume some third-party network management packs to extend the capability.
View full review »it_user337107
Manager: Monitoring, Performance, and Availability at a hospitality company with 1,001-5,000 employees
- Ease of deployment capability
- Role-based automatic monitoring threshold deployment via MP
it_user372657
Infrastructure Consultant, specialist SCCM, SCOM, VMware, Hyper-V at a tech services company with 51-200 employees
The fact that you can create you own MP to monitor customs apps, servers, networking connections, etc. is very valuable. It can be integrate with ticket systems.
View full review »it_user375618
Senior Technical Consultant at a tech consulting company with 51-200 employees
Deep integration with Windows provides in-depth monitoring and the management packs model ensures that products in the environment are supported or will be supported.
View full review »it_user375591
BI Analyst at a tech services company with 11-50 employees
We used SCOM for monitoring the health of the servers. The SCOM agent was very reliable in our environment and used to trigger alerts immediately, which helped us to take care of the servers without any critical impact to the client.
View full review »it_user4851
Infrastructure Expert at a healthcare company with 501-1,000 employees
Does a great job with Microsoft technologies. Decent with other technologies (Unix/Java).
View full review »
it_user1063098
Head of ICT at JAROLA
The features we find most useful would be the automatic thresholds when disks are running full. If CPUs are causing high CPU load then we will be notified with triggers.
View full review »it_user190191
Technical IT Manager at a engineering company with 1,001-5,000 employees
- Performance data on Windows VMs
- Ability to have a lot of out of the box management packs with key monitors in place
- Ease of use
it_user352575
Senior IT Consultant at a tech consulting company with 51-200 employees
I’m an IT consultant. My customers are using SCOM because they can more easily integrate it with their current Microsoft IT infrastructure, and because the monitoring power of SCOM is enough for servers, services and some apps. Some of my customers are monitoring their network devices with SCOM. More specialized monitoring for network devices require other tools (most of the time) like SolarWinds and/or Fluke, etc. My customers are using SCOM to avoid business disruptions.
View full review »it_user402498
Director at a tech company with 501-1,000 employees
Asset monitoring and auto alerts are the most valuable features of this product to me.
View full review »FO
Federico Maximiliano Ostrit
Windows Administrator at a government with 501-1,000 employees
- Network monitoring feature
- Web application availability monitoring
- Web application transaction monitoring
- .NET app monitoring
These monitors are the most used in my infrastructure, because I have many websites and network devices to monitor and these features provide me different views such as the Detailed Dashboard list.
View full review »it_user382458
Senior Production Analyst at a tech services company with 1,001-5,000 employees
One of the most important features of SCOM is the Reporting Server role which runs on the SQL Server Reporting Services (SSRS). It’s responsible for rendering and scheduling reports. With Operations Manager, you have extract reporting capabilities and multiple report libraries that you can select from to customize reports to your own granular requirements.
It will help you to visualize the data in your environment. The reports provide high-level summaries and detailed information about your systems and can be e-mailed on a specified schedule or simply exported and printed out. The reporting server performs queries against the Operations Manager data warehouse database and returns the results in a number of easy-to-read formats.
Another point, you can import management packs available for Microsoft products, which you can customize thresholds of several counters of each product. Also, you can create your management pack and define your customizations.
View full review »it_user393687
IT Technical Support at a local government with 501-1,000 employees
The dashboard is in a class of its own, with a whole other range of competing products in management of datacenters and cloud environment. Microsoft has managed to create a user experience that builds trust in the product. The monitoring features are top notch.
View full review »it_user79782
Engineer at a tech services company with 51-200 employees
Microsoft Product monitoring and VMware monitoring using Veeam extension.
View full review »
NM
reviewer1404762
IT Officer at a financial services firm with 501-1,000 employees
The most valuable feature is the monitoring of Windows and Linux servers.
View full review »RD
Enginefra677
IT Infrastructure Engineer at a manufacturing company with 5,001-10,000 employees
We are using all of the management parts that are related to Windows.
View full review »it_user539793
IT Solutions Architect at a financial services firm with 1,001-5,000 employees
Both SCOM and WhatsUp Gold afford us in-depth troubleshooting capabilities.
View full review »it_user140667
Principal ICT Architect with 501-1,000 employees
It would have to be the ability to monitor services, devices, and operations for many devices from a single console leveraging a wide variety of Management Packs available.
View full review »
it_user76893
Consultant at a tech services company with 10,001+ employees
Availability, Performance and Application Monitoring, Dashboards.
View full review »
Buyer's Guide
SCOM
March 2024
Learn what your peers think about SCOM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.
Buyer's Guide
Download our free SCOM Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2024
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Buyer's Guide
Download our free SCOM Report and get advice and tips from experienced pros
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- Primary Use Case
- Valuable Features
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