SCSM Other Solutions Considered

Managed Service Specialist at a tech services company with 51-200 employees
The difference between them is the integration. Because Microsoft can do a seamless integration to all the solutions. But when you are dealing with a third party you have to look for a problem, do the customization before you start allowing it to speak to the solution. So that is what is different between them but some of them are okay. Then some of them can be easily integrated some experience for somebody to arrive at a good answer. View full review »
Find out what your peers are saying about Microsoft, ServiceNow, ManageEngine and others in IT Service Management (ITSM). Updated: February 2020.
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