SCSM Stability

Tariq Khan
C5ISR IT Consultant at a construction company with 501-1,000 employees
For many years with Microsoft, if there was some problem, the common solution was that you just restart the machine. This is what users had been doing for ten or fifteen years. Previously, I had a very bad experience with the stability of Windows 2008, Windows 2008R2 and the configuration manager as well. It would need to be restarted often. But now my experience improved a lot. The release in 2012 was a really amazing improvement. Then in 2016 it improved more — and even more in 2019. The stability of the products might have been something of a problem and even a joke before, but now it is really much, much better. View full review »
Khaled-Gaafar
ITSM & Project Management Consultant at a tech services company with 11-50 employees
There are some issues with the system. For example, sometimes the workflows get stuck. However, overall, it is a stable solution. Any software in the world will have bugs and defects. Still, we cannot say, "No it is unstable." It's stable - just with a few issues. This is typical. View full review »
SergiusNkomadu
Managed Service Specialist at a tech services company with 51-200 employees
With respect to stability, it depends on whether the solution is deployed on-premises or in the cloud. Microsoft is dropping some of the other solutions, like SCOM. This has some people worried that Microsoft will drop all of the on-premises solutions and force them to go to the cloud. This would be a big problem for some people. View full review »
Find out what your peers are saying about Microsoft, ServiceNow, ManageEngine and others in IT Service Management (ITSM). Updated: January 2020.
399,230 professionals have used our research since 2012.
Olakunle Oredein
System Specialist
The solution is quite stable. We don't have errors or bugs or anything like that. View full review »
EddieShilaluke
Information Security Manager at Dmr
The solution is stable. View full review »
Zakriya Khalid
Technology Specialist Manager at a tech services company with 501-1,000 employees
It is a stable product. View full review »
reviewer1183044
Service Manager at a tech vendor with 51-200 employees
I can speak only for how well it works for small businesses, but it's not fully compliant with the ISO. It's okay for the on-premises version. I don't know about the newest version for 2019. View full review »
AbdelkarimMehdi
Enterprise Applications Senior Manager at a comms service provider with 501-1,000 employees
We have had problems in the past, but the latest version is stable. View full review »
LeaderEne371
xxxxx
This is a stable solution. View full review »
Find out what your peers are saying about Microsoft, ServiceNow, ManageEngine and others in IT Service Management (ITSM). Updated: January 2020.
399,230 professionals have used our research since 2012.