Good protection and awareness, good scalability, and good support
What is our primary use case?
We have got WatchGuard Firewalls. So, we use their EDR, which is a part of the security package that they provide us. We use this solution for additional protection and response. We use it in combination with the antivirus that we provide to our clients. We have the latest version of this solution.
Pros and Cons
"The protection that it provides from ransomware is valuable. The awareness that it has is also valuable.
It didn't have a central console earlier, but now it has a central console, which is pretty good."
"It can have a couple of false positives, but after you add them to your allow list, it works fine.
It could have better Mac support. I am pretty sure it doesn't have much support for Mac. It can be installed on a Mac, but it is not that good."
What other advice do I have?
I would rate WatchGuard Threat Detection and Response a nine out of ten. It is pretty good, and I am satisfied with it.