Secureworks Taegis ManagedXDR Valuable Features

Tom Kar - PeerSpot reviewer
Senior Security Specialist at Sopra

The product has valuable features for the EDR section. We can easily isolate affected machines in the network. It helps us prevent the spreading of malware or ransomware further.

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SL
Account Manager at a computer software company with 51-200 employees

The most valuable feature is the fast alerting and response time. Their near real-time capabilities are truly invaluable.

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AH
IT Manager at a comms service provider with 201-500 employees

The most valuable feature is real-time monitoring, the real-time component.

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Buyer's Guide
Secureworks Taegis ManagedXDR
March 2024
Learn what your peers think about Secureworks Taegis ManagedXDR. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
Mohammad Jundiah - PeerSpot reviewer
Infrastructure Specialist at DC technologies

The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you, and they are always available. That's the biggest feature, actually, to the support team.

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MK
Cyber security manager at a retailer with 10,001+ employees

It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation.

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RO
Systems Administrator at a tech services company with 501-1,000 employees

Securworks' threat intel seems pretty decent, and they integrate with several solutions we have, such as Azure AD, so all our Microsoft 365 stuff is covered. 

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NM
Pre-Sales Engineer at a computer software company with 501-1,000 employees

The most valuable features of Dell Secureworks are the machine learning and the artificial intelligence detectors. There are some patent pending detectors within the platform that provides a lot of value. 

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RG
Solutions Architect at a computer software company with 51-200 employees

My client selected Secureworks Red Cloak MDR. I can't tell you why they chose this one over another solution. We presented two different solutions: Secureworks and Splunk, and they made the selection. They chose the one they felt more familiar with. My guess is probably the dashboard was better so that if and when they get queries, it was something that they were more familiar with. I know Splunk, so I'd have probably gone the other way, but that's just because it's what I know.

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SC
Security Consultant at a consultancy with 51-200 employees

The solution is great for managing alerts and dealing with them as they arise.

There are some great automatic responses. It will immediately intervene and block malicious IPs and can quarantine systems. It's very good at keeping our systems safe. 

The pricing is flexible.

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DN
Network Consultant at a computer software company with 201-500 employees

This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable. 

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PP
Network Engineer at Proen Corp Public Company Limited.

The solution is a managed service and offers 24/7 SOC capabilities.

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RO
Systems Administrator at a tech services company with 501-1,000 employees

We don't have a full SOC, so it's helpful to have them sifting through our alerts and only bringing actionable items to us.

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KG
Information Security Analyst at Detecon Al Saudia Co. Ltd.

The most valuable features are IDS and IPS.

The knowledge base is up to date and easy to use.

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it_user978153 - PeerSpot reviewer
Information Security Manager at T-Mobile

Support staff is excellent. Staff was always knowledgeable, available and eager to help. It was not unusual that a support person went above and beyond what I expected.

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Buyer's Guide
Secureworks Taegis ManagedXDR
March 2024
Learn what your peers think about Secureworks Taegis ManagedXDR. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.