Evan Meyer
Application Manager - EDI at a transportation company with 1,001-5,000 employees
We have different application development groups within IT. My area is primarily EDI and integrations, but in some of the other areas, like HR or payroll or shipping, there's a great need to transfer files and data with their trading partners. Those partners could be a bank or an HR company or a payroll company. The folks in our other application areas don't really have any experience with communications and integrations. Where I'm able to improve our organization is that all I need to do is have them tell me, "Hey, I need to get a file or send a file to this trading partner, can you help me?" Then I'm able to work with them and get that set up and tested. Our other application development folks don't have to spend time worrying about doing that part of the project. I'm something like a middleman and using SEEBURGER Business Integration Suite (BIS) has decreased the turnaround time on a lot of these projects. Also, one of the things that SEEBURGER always touts is their ability to do "any to any" formatting. I really didn't understand it when we first got the product, but what I've come to find is it doesn't matter if you want to take a CSV file or an XML file or a flat file or a PDF file or a structured EDI file; you can transform it from one format to another - any to any or even to the same format - which is a really nice feature. We deal with a lot of different databases and structures in our company. We don't have a single system. We used to have a lot of problems trying to integrate our different locations. This has allowed us to seamlessly integrate our different database products together. One example is that we had a project where we needed to have a consolidated sales history from all of our regions loaded into a third-party product that runs an SQL database. Of course, all our legacy systems are in the iSeries or AS/400. What we were able to do, since they didn't really integrate directly with an SQL database, was to have them generate CSV files and SEEBURGER Business Integration Suite (BIS) was able to pick them up from their respective host systems, translate them, and load them to the SQL database records. It was quite easy and we didn't have to spend a bunch of money trying to add an Oracle Database or some other database that we really didn't need. In terms of reaction time since implementing the solution, the connectivity between unlike systems is much easier. It involves less programming. The other thing is that SEEBURGER Business Integration Suite (BIS) is a JavaScript or a Java-based system within their mapping tool. You can actually write a lot of code in there. We can perform a lot of the translations even within our mapping, whereas we used to have to do custom programming on our back-end systems to fully integrate. Being able to put everything in one place has streamlined the mapping and the integration process. That has saved at least one-third of the time. View full review »
Nigel Mills
Team Lead at a transportation company with 201-500 employees
We don't yet have any examples of how it's improved the way our organization functions because, so far in our deployment, we've just migrated over what we have, as is. We've moved all of the existing connections with our trading partners and messages across from OpenText. In the next financial year, starting next month, we'll start looking at onboarding new trading partners and really making use of the standardized messaging that we have with them, for converting to the other trading partners' formats. What I can say is that it has met all of our requirements, to date. We are in the process, in the next couple of years, of migrating to SAP, and they have two or three different mechanisms for natively integrating with SAP. But because we're not there yet, we haven't made use of that. Currently, we are using a simple file transfer protocol mechanism, but it's fully meeting our B2B requirements. We are looking to introduce some new message types this year, such as processing vendor invoices. That would include receiving the invoices via EDI, linking that to our ERP, and SEEBURGER Business Integration Suite (BIS) automatically doing the processing. So we're expecting to achieve some additional operational efficiencies. View full review »
Naresh Shetty
Integration Specialist at a logistics company with 10,001+ employees
It helps in communications. It's the only gateway between our client systems and any internally-hosted or cloud-hosted systems. SEEBURGER Business Integration Suite (BIS) acts as an interface between them. It provides a lot of benefits to our customers. If SEEBURGER were to go down, our company would be in limbo. It's a very vital system. We are dependent on it because we have hundreds of major customers, all of which are big retailers. Without SEEBURGER Business Integration Suite (BIS), their orders and other communications may not go to the warehouse. There might be manual processes but that would be very hard. View full review »
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Materials Management Team Lead at a university with 10,001+ employees
Coming into the SAP implementation here, coming over from our legacy EDI product, at that time we had 12 EDI vendors. It took us 12 years to get those 12 vendors, due to the limitations of our legacy product. Now, there are many hundreds because of SEEBURGER Business Integration Suite (BIS). We easily have 300 vendors now. Before, we were completely limited by the ability of our legacy system. Our ability to react has gone up 1,000 percent. What improved was the ability to bring on who we wanted when we wanted to at the pace we wanted to. Before, if our legacy software did not already have an EDI arrangement with the vendor, we couldn't do EDI with them. When we got this, we were off to the races. We were free to connect at will with whomever we wanted to. It gave us freedom. When we brought in SEEBURGER Business Integration Suite (BIS), we had one hospital, back in 2009 or so. We bought another large hospital and we picked it right up. We put it right on. EDI wasn't even a factor. It added no complexity to bringing in that new hospital. Certainly, the majority of all of the inventory transactions and all of our PunchOut Catalog for research areas on campus go through EDI. We use SEEBURGER Business Integration Suite (BIS) EDI for invoicing for our pharmaceuticals, where they handle the invoicing and invoice approvals. We then bring the electronic invoices into SAP from there and they go to an automatic hold in SAP and then they're released. So we have been able to use SEEBURGER Business Integration Suite (BIS) to provide big invoicing solutions. In fact, here at the university, just for pharmacy alone, we're probably bringing in over $40 million a year in electronic invoices through SEEBURGER Business Integration Suite (BIS). It's easily in the neighborhood of over $100 million when it comes to meds, surgery supplies, and healthcare. While we use it for EDI, straight up, for electronic invoicing and PO communication and confirmations, it is flexible to where we can bring it in to accommodate specialty solutions for the university such as payments for pharmaceuticals. View full review »
EDI Competency Manager North America at a retailer with 10,001+ employees
When we first started, we had different systems and application, six or seven of them, globally. Using SEEBURGER Business Integration Suite (BIS), we have reduced the number of EDI communication tools. Now, we just have this one. The solution can support B2B/EDI, EAI, and/or ERP integration requirements. The one thing that they are pushing is that they are a single solution that can meet all those needs. It's nice to have that in one system, versus using multiple systems. It has also increased the level of efficiency in our company's operations by about 30 to 40 percent because everything is on one tool, supporting many people at the same time, worldwide. The SEEBURGER solution has saved us money. Although there are other tools out there that do the same thing, if we had to buy those tools it would cost us more. The money that we spend on maintenance, for example, gives us the ability to communicate with other partners without having to use another tool or another partner. That's where our cost savings are. View full review »
Michael Osiecki
Partner For Experience & E-Business at a retailer with 10,001+ employees
The benefit of using SEEBURGER Business Integration Suite (BIS), one that we like to tout right now, is the interaction of the solution's front end with the CMA module that we purchased from them. We're able to create surveys around testing processes and the automation of the actual testing. Using that survey, it will link to the SEEBURGER Business Integration Suite (BIS) front end so that partners can actually do testing on their own. They get feedback and data testing, based upon our actual requirements around EDI documents. It works 24/7. The reason we tout this so much is that we had a backlog of 100-plus partners. It was taking an average of 66 days to get a partner up, from start to finish, through all the documents that we require. This solution has reduced it down to an average of six days, with zero backlog. That's a significant improvement. We were having to do a lot of it manually before and this is one of the big things that we hype. It's a combination of both suites: the CMA component with the SEEBURGER Business Integration Suite (BIS) front end. That's by far the biggest benefit that can we name. We use some of their other tools, like the Imart web platform, for some of our smaller vendors. That has been helpful in reducing the cost on their side from having to do EDI. But the SEEBURGER Business Integration Suite (BIS) front end, in and of itself - having that EDI translator straight out-of-the-box - and being able to move stuff away from IT development into the actual business side, has been helpful. Also, with the alerting and everything else that we get out of it, we're a lot more efficient. We're able to focus more on problems with our partners, versus reacting to systemic issues. We don't see a lot of systemic problems through the platform, so we're able to respond to our partners in a quicker fashion. View full review »
IT Solutions Business Analyst Team Lead of Sales and Distribution at a retailer with 10,001+ employees
There wasn't really an improvement moving to the SEEBURGER cloud solution in the sense that the project was to replace what we had, as is. It's pretty much the same functionality from our point of view. However, some of our customers insist that we trade with them through EDI so we have to have a solution in place. View full review »
Integration Team Lead at Wincanton
We now have everything on a single system, which is nice. We got rid of a lot of the legacy, although we now have a legacy SEEBURGER system. The solution's capabilities in fulfilling our existing B2B integration requirements are brilliant. Among our multiple customers we connect to SAP systems, JDE, all the various ERPs that you can possibly get, Oracle procurement systems, etc. We haven't come across anything yet — and customers are trying to trip us up — that we can't do. Using the solution, we've created our own processes such that we have our own building blocks. That has made it a lot quicker to deploy interfaces. I would estimate our efficiency has increased by 50 percent as a result. I don't know if the solution has saved us money, but it has given greater capabilities and therefore we can make more money because we are able to connect to different customers' systems. View full review »
Business Analyst Manager at a healthcare company with 201-500 employees
It routes electronic messaging from other companies. The benefit of that is that there's no human intervention, so there is less opportunity for errors. That's in contrast to receiving something by fax and entering it. Here, it's going straight into your system. SEEBURGER has all the maps for a lot of our customers, a relationship with many of them already. So the onboarding is relatively easy. That helps a lot. We use SEEBURGER Business Integration Suite (BIS) for getting orders from our customers, sending invoices out, and to have a dialogue with our warehouses. Using EDI means that there are more system-to-system interactions. That means that the people in our offices have more time to do more value-added activities, rather than just entering orders into the system. We don't use it so that we can reduce headcount. It's more about being more efficient, adding more value to the business. Rather than sitting there mindlessly entering in orders, that is done automatically so we can use the resources elsewhere. View full review »
VP Digital Services at a tech services company with 10,001+ employees
The EDI implementation that we used before took a while for us. Now we are able to do it pretty quickly. For the tool that we used to have, we had specially trained developers who used to do all the development of EDI maps and the configuration. But with SEEBURGER Business Integration Suite (BIS) now, we were able to train our EDI analysts, and because the tool has very simple, intuitive mapping capabilities, even our EDI analysts are able to develop all the EDI maps, do all the configurations, and do all the setups for any of the trading partners. All in all, it has simplified our EDI implementation. It takes less time now. In terms of adding integrations, whenever we have to, for example, add any new EDI trading partner, we are able to use existing maps that we have for other trading partners. It's like making a copy and creating a new map from that existing map and doing very minor changes here and there. Also, when it comes to reaction time, when we started using this tool, initially, of course, we did not really have any people who were trained or had any experience on the tool. It was pretty new for us. Overall, the implementation time, the time it takes people to build new maps, has more to do with experience. But we have been able to reduce, by at least one-third, the time it takes, compared to what it used to take. View full review »
Enterprise & Tech Ops Hosting Svcs at a pharma/biotech company with 10,001+ employees
Before this product, we used to use a solution that required us to write code and then go through the process. It would take five to seven days for our development team to do the code, test it, and then promote it. The SEEBURGER Business Integration Suite (BIS) MFT solution is really configuration-driven. It comes with a number of adapters for file transfers. Some of these processes, which used to take five to seven days and cost an average of $5,000 per integration, can now be done in a couple of hours because of the configuration. And they cost less than $1,000 dollars overall. We are able to do faster delivery and it's much more robust, handling large files really well. And it does bring cost savings. It is also flexible when it comes to adding integrations. We have created some frameworks and we are able to utilize those frameworks very quickly. The solution is really handy in those terms. For example, when we bought the product, we had a requirement for transferring data to Amazon S3 buckets but we did not have a solution in our shop for large data transfers to Amazon S3. We worked with SEEBURGER and created a framework solution and now, using that solution, we can configure the transfer in an hour or two and enable it to go to existing or new S3 buckets. It's a tremendously powerful solution and it gives us a lot of leverage to get things done quickly. View full review »
Lori Knox
Business Analyst at a tech company with 51-200 employees
For us, it's all been about the fact that, for the first time ever our two facilities can support each other. Before, we had completely separate systems. One was doing EDI and one wasn't and our customers were trying to understand how we could be one company and not do things the same way. For the first time, we can start doing things the same way. That means that I can have customer service in one facility support customer service in the second facility. We started with our Canadian plant first and got it running. When the next plant came on we were just able to say in SAP, "Here are some new ship-to's." We didn't have to start re-testing with the customer. That saved a ton of work. Not needing to retest for the next facility, because the customer had accepted our first test, was very helpful. In terms of our reaction time, I can say we are 50 percent faster from our American plant. We aren't faster in our Canadian plant, but that's only because we're also looking at trying the on-premise, so it's just from looking at too much at once. For the American side, they wouldn't say "yes" to a customer for years, but now they can, which is great. View full review »
Richard Lehane
Head of IT at a pharma/biotech company with 201-500 employees
What would have been a manual process of transmitting data items around between us and third-parties has been automated. SEEBURGER BIS handles the automation and mapping side of the communications. The automation, along with the efficiency around time and cost, has improved our organization. Around 20,000 messages a month have been automated. These typically would be financial/order transactions and confirmations in invoicing that have been automated. View full review »
Corporate Director of IT at Flexfab
We run 60 to 75 different customers, large OEMs which have between five and 15 different sites each, and every site could be a $100 million to $200 million company with its own computer system, its own EDI. In essence, our 60 to 75 customers are really several hundred customers, all sending different EDI data to us. We use the SEEBURGER Business Integration Suite (BIS) platform to translate sales orders or sales schedules or planning schedules into EDI data that our ERP system can ingest. When we, in many cases, ship daily to these customers, we take our shipping data and send them an ASN and an invoice all translated through the SEEBURGER Business Integration Suite (BIS) 6 software. I'd estimate it's in the hundreds of shipments per day. It's a standard inbound gateway and a standard outbound process and it does everything we need it to do. View full review »
SAP Global EDI Lead at a construction company with 10,001+ employees
SEEBURGER is a global company who offers a presence not only in the United States, but is also international across the globe. They offer world-class services, a 24/7 support model, and managed services. We are at about 95 percent of a million files a month SLA. We have 99.9 percent uptime with it. We have a pretty good response with it, normally under four hours, and that is if there is an issue at all. The platform has been very consistent and responsive. We haven't had any issues with it. I've worked very hard to address any gaps which were in place when I came onboard. Therefore, we have been pleased with it. View full review »
IT Director, Business Applications Technical Services and Integration at Aryzta
Previously, we had different tools going through different systems with multiple EDI providers, like IBM. This brought all our providers together, so everything goes through SEEBURGER Business Integration Suite (BIS) now; it provides one point for all the solution providers. Our reaction time has improved by at least 50%. View full review »
Giridhar Duvvuru
Director at Mylan Inc.
It used to take half an hour to move one file from one location to another. Now, it takes 10 minutes. We did not procure this software as a reason to improve our organization. We procured this software to replace the existing one. We have found this tool useful. View full review »
Systems Architect EDI/B2B at a tech services company with 5,001-10,000 employees
The product has the ability to handle high volumes of data efficiently. The front-end has provided us the ability to see issues quickly and is enabled for quick and easy remediation. View full review »
Director, Application Development at a retailer with 501-1,000 employees
We can control our upgrade cycle instead of being dependent on cloud vendor timing. We are also able to build and deploy quickly, but our speed is limited by our SOX controls. View full review »
Find out what your peers are saying about Seeburger, IBM, Axway and others in Business-to-Business Middleware. Updated: March 2020.
408,726 professionals have used our research since 2012.