SEEBURGER BIS Pricing and License Cost

Evan Meyer
Application Manager - EDI at a transportation company with 1,001-5,000 employees
All the new adapters are individually priced, which is good. You don't buy the whole system and then, if you don't use it it just sits there. You only buy the stuff you want, which is good. There are some components that are either new or that we didn't need at the time of implementation, so we added them later, or we have plans to add them in the future. Sometimes it seems a little pricey, especially when some of the stuff is available through freeware, like SFTP communications. You can download a free copy of something and perform those type of functions. But we understand, as an IT group, that those are not long-term solutions that you want in your core processes. It costs a lot more money to buy this stuff from SEEBURGER but I think it's worth it in the long run. Everything seems expensive to me, so I'm neutral on the pricing and the licensing. View full review »
Jay Thakkar
Senior Integration Analyst at Ingram Micro Inc.
The solution provides the flexibility to start small and pay as you grow. SEEBURGER has a lot of offerings, but ours was completely on-prem. We paid one time. With our license, it doesn't matter how big or small your solution is. It doesn't matter how many servers you deploy the solution on, whether it's 10 virtual machines or 100 virtual machines. It is still covered in the license agreement. Our license is unlimited. That agreement was until version 6.5. But if we move to 6.7, I'm not sure if we will need to renew the agreement. We only pay for yearly maintenance and support. View full review »
Nigel Mills
Team Lead at a transportation company with 201-500 employees
The only thing that would be an improvement would be if they had a cost model whereby you could just pay for what you're actually using. Even if it were a minimum monthly charge that they offered, if you're not utilizing all of that then they should consider a lower tier. That way, they could attract more business. Aside from the standard usage fee there's an onboarding cost. I don't know if our prices were hardly negotiated or whether there is just a de facto price. But, in addition to the normal monthly, system-running costs, when you want to onboard a new trading partner, there's an onboarding cost. If you want to do any additional types of messages, there will be an implementation cost related to each message type. If you are onboarding like 10 or 20 trading partners at a time, they also have a project management cost for a defined project manager who's your main point of contact. That's how they make sure that everything gets done according to the time that they said that they were going to do it in. I've used third-party project management before for our ERP provider, and they've been shocking. So we tend to do a lot of project management ourselves. But SEEBURGER delivered. I was super-impressed. View full review »
Learn what your peers think about SEEBURGER BIS. Get advice and tips from experienced pros sharing their opinions. Updated: December 2020.
455,108 professionals have used our research since 2012.
Naresh Shetty
Integration Specialist at a logistics company with 10,001+ employees
The cost-based model is slightly different now in SEEBURGER Business Integration Suite (BIS). They changed the licensing, based on adapters and other things. In the old style of licensing, the whole suite was one license, if I'm not mistaken. There is the license and then a run-cost. But that's handled by my team leaders. I'm not into it involved in the cost and related issues. View full review »
EDI Competency Manager North America at a retailer with 10,001+ employees
We pay maintenance of between $75,000 and $100,000 per year. The costs are based on your original purchase solution. View full review »
IT Solutions Business Analyst Team Lead of Sales and Distribution at a retailer with 10,001+ employees
We pay per message we use. We spend about £19,000 a year with them. If we go over our band we obviously pay extra. View full review »
Integration Team Lead at Wincanton
On an annual basis, our support costs, which are based on the licensing, are about £120,000. As you increase the size of your system, the per-CPU usage goes up. You're licensed for CPU and any modules that you may require, such as API management. The maintenance cost, going forward, is 20 percent. There are no additional costs to the standard licensing fees, other than consultancy, which is usually required to install a new aspect of the system. View full review »
Business Analyst Manager at a healthcare company with 201-500 employees
There is a standard agreement for the messaging every month. But if we make a change request — a change to a mapping or something like that — then there is a fixed price per hour. We get the quotes for those types of things from the service desk. We would then approve that quote before they started any work. View full review »
EDI Manager at a transportation company with 5,001-10,000 employees
I know that we have a sweetheart deal. It is a little more expensive than Sterling. They have more control than they do with SI, I do a lot of contract work with Sterling. If you are looking at very standard workflow processes, you can go a little cheaper. But if you want something where you can completely design the system and offer a lot more automation, SEEBURGER is the way to go. SEEBURGER provides the flexibility to start small and pay as you grow especially with their new cloud offerings. That wasn't part of our process since we are on-premise. We are already pretty large, so there's not another room for us to go down and start up again. View full review »
Hovik Abrahamyan
IT Director, Business Applications Technical Services and Integration at a manufacturing company with 10,001+ employees
Price and licensing are comparable to other systems. It's well-priced and simple. It's not user-based or anything. It's just per seat, per system. So, it's pretty straight forward. Because it's per system, one system is enough. However, if you want to make it larger, then you can grow with it. View full review »
Richard LeBris
Sr. Software Engineer at a retailer with 1,001-5,000 employees
They need to be more competitively priced. When it comes to training, they need to lower their prices. It shouldn't be so specific. Maybe they should outsource training to another company. From what I can see, their training is pretty expensive, and they don't do anything for free. I don't expect it for free. However, if I have a quick question, and it takes five minutes to answer then don't charge me 30 minutes. Instead, let it go until you have 15 minutes worth of questions from me before you charge me the 30 minutes. It is a bit expensive. When I was looking at the product 12 years ago, they were talking about $500,000 for the product. View full review »
Martino Marcil
Senior Manager at a manufacturing company with 10,001+ employees
I had a problem at one time with their invoicing. I told them, then we worked on the process and improved it. They installed the connection between SAP and SEEBURGER BIS in Europe first. This was awhile ago. When I came along, I became involved in the project and started working with them. Every time that I made a request, the work was done well, but I was not receiving my invoices. I knew I had to pay for the work and was trying to find someone to send me the invoices or a report of what was being done. From that end, it was really not working. After a few years, I was complaining and not happy. At the end of the year, they would come with a long list of invoices to pay, which was really bad. So, I asked for a change. We worked on the process, and since five years ago, I have worked with SEEBURGER based in North America. Now, when I have a question, I know who to contact. They send me a report with invoices every month. They really reacted to my concern, and we improved the process. Since then, I have had no problem. View full review »
Ruben Alvarez
EDI Analyst at Faurecia
It provides the flexibility to start small and pay as you grow. The flexibility there is good. View full review »
Richard Lehane
Head of IT at a pharma/biotech company with 201-500 employees
Our licensing model is based on transactions. We have a base service contract which is priced against a volume of transactions and another volume of individual transactions, which are covered by one service agreement. Then, we have development services on top of that. Our annual spend is around £80,000. It's about mid-priced, as there are some cheaper alternatives out there and some more expensive ones. It's neither cheap nor expensive. It's somewhere in the middle. View full review »
Learn what your peers think about SEEBURGER BIS. Get advice and tips from experienced pros sharing their opinions. Updated: December 2020.
455,108 professionals have used our research since 2012.