SEEBURGER BIS Pros and Cons

SEEBURGER BIS Pros

Evan Meyer
Application Manager - EDI at a transportation company with 1,001-5,000 employees
One of the things that SEEBURGER always touts is their ability to do "any to any" formatting... it doesn't matter if you want to take a CSV file or an XML file or a flat file or a PDF file or a structure EDI file; you can transform it from one format to another - any to any or even to the same format - which is a really nice feature.
It is a JavaScript or a Java-based system within their mapping tool. You can actually write a lot of code in there. We can perform a lot of the translations even within our mapping, whereas we used to have to do custom programming on our back-end systems to fully integrate.
In our landscape, we have a lot of AS/400s or iSeries and SEEBURGER Business Integration Suite (BIS) has a file service listener that allows data to seamlessly be transferred between the SEEBURGER solution and the AS/400.
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Nigel Mills
Team Lead at a transportation company with 201-500 employees
If SEEBURGER plans to do something, they will meet their target. We haven't been disappointed by them at all. For example, we had six trading partners to onboard and they said, "We'll make it happen," and they did make it happen. They did exactly what they said they would do. That's a really positive thing.
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Naresh Shetty
Integration Specialist at a logistics company with 10,001+ employees
SEEBURGER Business Integration Suite (BIS) has been good at communicating between two applications, changing formats and using the required protocols... We can have one site communicating in an old FTP or SFTP style, or via file transfer. And with other applications, we could have API or a web service call or some other protocol used to send information.
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Maman89321
Materials Management Team Lead at a university with 10,001+ employees
The ease of integration of the SEEBURGER product into SAP was pretty seamless. There wasn't any trouble, there weren't any complexities.
SEEBURGER Business Integration Suite (BIS) also allowed us to connect EDI vendors at will.
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reviewer647442
EDI Competency Manager North America at a retailer with 10,001+ employees
I like that the tool has all the adapters — all the possible protocols that are in the industry. You pay for those adapters but at least it's all in one package. You don't have to get another tool or application to support another partner.
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Michael Osiecki
Partner For Experience & E-Business at a retailer with 10,001+ employees
Among the most valuable features are the EDI translator and a lot of the components which enable creating compliance sets. Having something standard out-of-the-box and being able to use that has been a huge benefit for us.
Another aspect that we employed in the last year-and-a-half has been their CMA platform component, which hooks to the SEEBURGER Business Integration Suite (BIS) front end. We've been able to set up an automatic testing process for our partners.
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Reviewer98345
IT Solutions Business Analyst Team Lead of Sales and Distribution at a retailer with 10,001+ employees
It's the reliability. And the message tracking is quite good, where we can go in and see if we have an issue.
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AndrewHill
Integration Team Lead at Wincanton
The solution's capabilities in fulfilling our existing B2B integration requirements are brilliant. Among our multiple customers we connect to SAP systems, JDE, all the various ERPs that you can possibly get, Oracle procurement systems, etc. We haven't come across anything yet — and customers are trying to trip us up — that we can't do.
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Reviewer1508
Business Analyst Manager at a healthcare company with 201-500 employees
When orders come in they go into our ERP system directly, so there is integration there.
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VpDigita4708
VP Digital Services at a tech services company with 10,001+ employees
For the tool that we used to have, we had specially trained developers who used to do all the development of EDI maps and the configuration. But with SEEBURGER Business Integration Suite (BIS) now, we were able to train our EDI analysts, and because the tool has very simple, intuitive mapping capabilities, even our EDI analysts are able to develop all the EDI maps, do all the configurations, and do all the setups for any of the trading partners.
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SEEBURGER BIS Cons

Evan Meyer
Application Manager - EDI at a transportation company with 1,001-5,000 employees
The BIS Front End needs a little bit of refreshing, especially when it comes to setting up new trading partners and trading partner agreements or transactions. It can be a bit clumsy to copy and rename and then go in and modify.
On the server side, there are a lot of administration and configuration files that you need to go in and do maintenance on. You have to find them in a certain folder so it's very error-prone and it can be a little time consuming unless it's documented. They could pull some of those individual configuration files into the product itself where there's a better user interface for that.
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Naresh Shetty
Integration Specialist at a logistics company with 10,001+ employees
We wanted to use API. We were told that in 6.52 we could use API management. Later on, we found that API management wasn't that completely integrated into the 6.52 solution, and if you wanted to have the whole API suite you might have to go to 6.7, the latest one.
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Maman89321
Materials Management Team Lead at a university with 10,001+ employees
When we got SEEBURGER Business Integration Suite (BIS), it was clear that it was going to take more of a technical person. It does take a technically-rooted individual to operate it. It's not something for your everyday guy to do. For what it's doing for us, a dedicated resource is required.
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reviewer647442
EDI Competency Manager North America at a retailer with 10,001+ employees
It's rather difficult to understand, from the application, what's broken and why it doesn't work. We typically need to get support from them directly, and it's usually in a consulting role, to fix issues.
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Michael Osiecki
Partner For Experience & E-Business at a retailer with 10,001+ employees
They made improvements to the email error alerts that go out, for the EDI technical. Those typically go straight out to the partners. Those messages are significantly clearer and easy to read. The same messages in the front end are not nearly as clear. It's supposed to be the same error, but the message that goes out for EDI is really easy for anybody to read and understand, but you have to be really solution-savvy to understand the message in the system itself.
Some of the functionality for retriggering documents, where you have to step through a termination process and then retrigger it, versus just being able to restart or retrigger more easily, is a bit challenging, depending on the scenario.
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Reviewer98345
IT Solutions Business Analyst Team Lead of Sales and Distribution at a retailer with 10,001+ employees
We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient.
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AndrewHill
Integration Team Lead at Wincanton
There are some aspects at the front, the actual queries that you use, that could be improved. They're all very minor to be honest.
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Reviewer1508
Business Analyst Manager at a healthcare company with 201-500 employees
There might be some improvements they could make to the portal, but they're not anything that stops me from working.
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VpDigita4708
VP Digital Services at a tech services company with 10,001+ employees
In some of the other tools out there in the market, you can create one service and use that service without creating a copy. That kind of capability currently doesn't exist in this solution.
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Enterpri7cde
Enterprise & Tech Ops Hosting Svcs at a pharma/biotech company with 10,001+ employees
The product is not integrated very well with different cloud providers. We did work with the vendor to build a solution for Amazon, but there is no solution for other cloud providers like Google or Azure. The vendor needs to create adapters so that if we have a requirement to transfer data from our data center to another cloud, outside of Amazon, we would be delighted with that.
I don't think the scalability of the solution is that great because they have tied the solution to their named nodes and it does not allow scalability like some of the cloud products allow.
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407,242 professionals have used our research since 2012.