SEEBURGER BIS Room for Improvement

Evan Meyer
Application Manager - EDI at a transportation company with 1,001-5,000 employees
The BIS Front End needs a little bit of refreshing, especially when it comes to setting up new trading partners and trading partner agreements or transactions. It can be a bit clumsy to copy and rename and then go in and modify. That could be improved a little bit. Also, on the server side, there are a lot of administration and configuration files that you need to go in and do maintenance on. You have to find them in a certain folder so it's very error-prone and it can be a little time consuming unless it's documented. They could pull some of those individual configuration files into the product itself where there's a better user interface for that. In terms of adding features, they've recently talked about a few. One is a way to manage your web services or your APIs. That would be a big help because, right now, we have four web services and there's quite a lot of setup to each. They're in different areas within SEEBURGER Business Integration Suite (BIS). It's my understanding that they're going to be able to pull that together so you can view that entire setup in a more streamlined manner. That's something we're looking forward to. View full review »
Naresh Shetty
Integration Specialist at a logistics company with 10,001+ employees
We wanted to use API. We were told that in 6.52 we could use API management. Later on, we found that API management wasn't that completely integrated into the 6.52 solution, and if you wanted to have the whole API suite you might have to go to 6.7, the latest one. We are waiting for that. There is talk that next year we might try to migrate to 6.7. Migration is not an issue on our side, but it's the customer migration which takes a lot of time. That involves a lot of concern and hard work because we have to have the customers onboarded as well and they need to do some testing. It's always really hard to get the customers to find time for that. View full review »
Michael Osiecki
Partner For Experience & E-Business at a retailer with 10,001+ employees
They made improvements to the email error alerts that go out, for the EDI technical. Those typically go straight out to the partners. Those messages are significantly clearer and easy to read. The same messages in the front end are not nearly as clear. It's supposed to be the same error, but the message that goes out for EDI is really easy for anybody to read and understand, but you have to be really solution-savvy to understand the message in the system itself. That is the component that we definitely have the biggest issue with. Unless we want to go search for an email, trying to read the actual message in the platform is tough. Also, some of the functionality for retriggering documents, where you have to step through a termination process and then retrigger it, versus just being able to restart or retrigger more easily, is a bit challenging, depending on the scenario. View full review »
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VP Digital Services at a tech services company with 10,001+ employees
One thing that comes to mind is the service-oriented architecture. I have seen, in some of the other middleware tools, that you can create one service and then reuse it, without creating a copy. As I mentioned earlier, we create a copy of an existing map. In some of the other tools out there in the market, you can create one service and use that service without creating a copy. That kind of capability currently doesn't exist in this solution. Also, these days, a lot of these companies are providing their solutions on the cloud. I think SEEBURGER has some presence there, but we're not really using it. For the future, they may have to provide more of a cloud-based solution. View full review »
Enterprise & Tech Ops Hosting Svcs at a pharma/biotech company with 10,001+ employees
There's always room for improvement. One of them is that the product is not integrated very well with different cloud providers. We did work with the vendor to build a solution for Amazon, but there is no solution for other cloud providers like Google or Azure. The vendor needs to create adapters so that if we have a requirement to transfer data from our data center to another cloud, outside of Amazon, we would be able to do that. Another issue is that support for the vendor's operating system is not available. There used to be support for the older operating system over SMB, but they have discontinued the support. They need to come up with a solution to support the new Windows operating system. View full review »
Lori Knox
Business Analyst at a tech company with 51-200 employees
I would've liked, from day one, to learn how to do my own mapping. It would have saved a lot of time and effort if that had been brought forward earlier. It's there, I just didn't know about it. Also, some tidier, easier-to-use interfaces would help. View full review »
Richard Lehane
Head of IT at a pharma/biotech company with 201-500 employees
The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take. View full review »
SAP Global EDI Lead at a construction company with 10,001+ employees
Their traditional model is a vendor flow. We are looking to do a customer-based flow, which which require significant development from SEEBURGER. We are working with them to do this using their WebEDI. It is a brand new area for them, but it could be an option in the future. View full review »
IT Director, Business Applications Technical Services and Integration at Aryzta
The product can be improved from a support and functionality perspective: * An improvement should be done to align it more towards modern technology. E.g., if according to other systems, like Microsoft, there are upgrades and updates, the system should be enabled to support the latest upgrading systems. * The general support center should have a dedicated person who is familiar with a client's system instead of a general support tech who doesn't really know the client's system. View full review »
Systems Architect EDI/B2B at a tech services company with 5,001-10,000 employees
The ability to bind a mapping to an agreement seems a bit clunky. It would be nice to have a better way of navigating to a map name rather than using a drop down list. View full review »
Director, Application Development at a retailer with 501-1,000 employees
A true debugger that allows you to step through the process would be a good improvement. Right now, we are limited to reading the log file generated by the test screen in Mapping Designer. View full review »
Harvendra Raj
Senior Software Engineer at a tech services company with 10,001+ employees
Difficult in handling large amounts of data, like when the file has more than 100MB in size. Therefore, our organization had to purchase another server to deal with this. I would like there to be a feature that could handle the limited server. View full review »
Find out what your peers are saying about Seeburger, IBM, Axway and others in Business-to-Business Middleware. Updated: August 2019.
365,533 professionals have used our research since 2012.
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