SEEBURGER Business Integration Suite Valuable Features

JW
Software Engineer at a financial services firm with 1,001-5,000 employees

The most valuable features are the solution's stability as well as its ease of use and flexibility to configure a workflow with as many (or as few) steps as you need. It offers us more value to our internal customers because we can do so much more than if we had a software that was super rigid. If you are looking for a software that emulates writing a piece of code where you can have as many steps as you want in whatever order you want to, this is the one. SEEBURGER BIS is so much better than other solutions because of this.

Their entire software suite is 100 percent homegrown. Every component that they have built was built to be integrated with another component. It is all one product. Due to acquisition and the integration space being a big thing, other vendors tend to go, "Buy this, buy that, and then buy that." They try to bolt them all together and make three different vendors' products work in concert as one. My experience has been that it usually leads to confusion as well as bugginess and problems. SEEBURGER BIS is all one product, all homegrown, and everything is fully integrated.

API adoption is on the rise everywhere. Even in the file-based space, APIs are being adopted a lot, especially at our company. One thing I like about SEEBURGER and their transformation engine is it is completely integrated with JSON file formats, which are typically used in API calls. I just did an API over the last couple of weeks with a complex data structure and SEEBURGER BIS Mapper handled that with no problems. As we look to the future, APIs are really taking hold. It is nice that SEEBURGER BIS can totally handle whatever comes our way that is API related. 

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Senior Integration Analyst at Ingram Micro Inc.

The SEEBURGER Mapping Designer is very comfortable and easy to use. We have also worked with the SEEBURGER Process Designer, and that is also a very easy Eclipse plug-in-based utility that you can use to define your own BPELs. Those are the two most useful functionalities.

We also use the Adapter Engine and the process engine. The Adapter Engine is primarily hosting all the services responsible for communication. We have different adapters for different protocols—HTTP, AS2, SFTP, FTPS, JMS, and all the native adapters that we have.

The process engine is responsible for data orchestration. It is a central repository where your process is deployed and all your BPELs are deployed. As you receive files, a process is initiated in the process engine which executes your business workflow, and it uses adapter engines whilst executing and completing the process.

The entire framework is something that is very easy to use, easy to set up, and extremely straightforward. Once you develop a process and once you get it deployed within the process engine, with the latest 6.52 features, the processing engine is actually smart enough to make a decision as to which process engine has less load, and it can exchange messages with that process engine.

Another functionality is called Move-To-Production. It actually validates everything before it completes the movement from QA to the production system. From a compliance perspective, that helps us during audits. We know at any given point of time what was changed, when it was changed, who changed it and the ticket reference number associated with that change.

SEEBURGER Business Integration Suite (BIS) also has a feature called Message Tracking. Message Tracking is used by the support team and by the business to know the status of transactions of different partners. If you have an order number from the partner, you can actually key it into the Message Tracking portal and it will give you the details corresponding to that order number.

And then there is a module within Message Tracking, an extended message search, that gives you the flexibility of searching for wildcard characters. For instance, if you have an order that has been shipped to James Snow, using the extended message search you can find all the orders, regardless of which partner is involved, that have been shipped to James Snow. It does help us in that way.

All of these features are extremely beneficial.

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IT Business Integration at OSRAM

One of the most valuable features is the option to have all integration patterns constantly updated in one platform. That is the main strength I see in using SEEBURGER Business Integration Suite (BIS). It means I can use a very old-fashioned integration pattern, combined with a very modern integration pattern. There are no limitations in terms of combining components because all the components simply fit together.

SEEBURGER's support for multiple integration patterns makes it the best choice. I know many integration solutions, but SEEBURGER Business Integration Suite (BIS) is the only one with such a huge catalog of options that you can use out-of-the-box and use as plug-and-play.

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Learn what your peers think about SEEBURGER Business Integration Suite. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
513,594 professionals have used our research since 2012.
Team Lead at a transportation company with 201-500 employees

If SEEBURGER plans to do something, they will meet their target. We haven't been disappointed by them at all. For example, we had six trading partners to onboard and they said, "We'll make it happen," and they did make it happen. They did exactly what they said they would do. That's a really positive thing.

I have also had a lot of good feedback from SEEBURGER and have really been kept up-to-date about the status. With some companies, a salesperson will say something but then the technical people don't deliver.

We get a monthly SLA report. We have SLA targets with them that were set in the contract, and they report against those. So far, there have been no breaches of SLA. You can also go onto their website and view real-time information so you can monitor the performance if needed. With SEEBURGER Business Integration Suite (BIS) I've got really good visualization.

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NS
Integration Specialist at a logistics company with 10,001+ employees

It's been a good tool so far. It's helped us do things which we were not able to do. Most applications nowadays are third-party applications which require data in particular formats and there are restrictions on them. We can't modify third-party applications. The best we can do is use SEEBURGER Business Integration Suite (BIS) to massage or reformat the data from one format to another and say, "Okay, if you want it this way you will get it this way."

That's what SEEBURGER Business Integration Suite (BIS) has been good at: communicating between two applications, changing formats and using the required protocols. Some might have applications which are very old and they can't do more than FTP or SFTP. With SEEBURGER Business Integration Suite (BIS) we've got that flexibility. We can have one site communicating in an old FTP or SFTP style, or via file transfer. And with other applications, we could have API or a web service call or some other protocol used to send information. SEEBURGER Business Integration Suite (BIS) acts as an intermediary between them.

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RB
EDI Competency Manager North America at a retailer with 10,001+ employees

I like that the tool has all the adapters — all the possible protocols that are in the industry. You pay for those adapters but at least it's all in one package. You don't have to get another tool or application to support another partner. It doesn't matter if you're in Europe or if you're in North America, the solution they have is global. It can support pretty much anything and anyone.

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JD
Analyst at a retailer with 10,001+ employees

It does what it says it does, for us. We normally don't have many problems, so it's the reliability. And the message tracking is quite good, where we can go in and see if we have an issue. It's more having a query utility, rather than reporting, per se. We can query if we have issues or if something's wrong. But it's quite basic stuff.

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AH
Integration Team Lead at Wincanton

Its flexibility is the most valuable feature. We can hook up using any protocol that's out there, to anybody. We've got a good in-house team that can work out with all the parts of it, including transformations for the bespoke processes that we sometimes need.

We're not using half of its capabilities at the moment so haven't hit the edges of it yet. We're not particularly leading edge, nor are most of our customers.

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VT
Business Analyst Manager at a healthcare company with 201-500 employees

In terms of onboarding our new customers to create an EDI relationship, SEEBURGER Business Integration Suite (BIS) is generally very good.

It just works. We get a monthly report from them so we can see how it's all operating. I keep an eye on that report, but it's just on a very high level. If there's any failure, we usually get some kind of email communication from them saying, "We had this downtime, some messages might not get through." We also have a portal that we can look at to see if our messages have transmitted successfully and been received successfully. We have people monitoring our messages and if there's anything that has failed then they're looking into why.

Our customers send us orders by EDI. When orders come in they go into our ERP system directly, so there is integration there.

Another very good feature is that when they're doing proactive maintenance, they always give us a lot of notice.

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JK
EDI Manager at a transportation company with 5,001-10,000 employees

We generally use the EDI suite the most, we use the entire suite.

Beyond the regular functionality of the front end, the most valuable to us is that it's completely open to do whatever we want to do. I can dynamically select to move a file to somewhere on our networker, another joining network, or send it via EDI, archive, or put it into a database. We can make the decision path once from a deciding point. The ability to dynamically build BPEL workflows is what we see as the most useful feature.

It helps us to automate our processes. We receive an inbound EDI file and from that one single file receipt or workflow kickoff, we're able to generate reports for our customer service group or our shipping group. We can then populate our ERP system and populate our Tableau visual dashboards as well. So we take that one process and are able to kick off multiple workflows.

This automation has helped to reduce costs. For example, we don't need a full-time person sending reports anymore. 

Automation also helps to increase efficiency. That position was spending 20 to 25% of their time manually sending reports.

It also provides real-time data insights. We're able to immediately locate when files are missing and populate Tableau so that we can see other things visually.

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IT Director, Business Applications Technical Services and Integration at a manufacturing company with 10,001+ employees

It is automated and paperless. It has enabled all our activities when it comes to EDI documentation, as it's a big part of the process.

Our team, who works directly with the system, are very happy with it, along with the configuration, stability, and support we get from SEEBURGER. It is simple to use. If you understand the product, it's pretty user-friendly.

We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document. 

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RL
Sr. Software Engineer at a retailer with 1,001-5,000 employees

I like that you can search documents.

This solution is a little more straightforward versus my old mapper, IBM Sterling B2B Integrator. I can point, click, and link one data field to another, then it will map. With my old mapper, I had to save the data, then read all the records of the table or file before processing the conversion. So, I had to read the data pile, score all the data, and then convert. Whereas, with SEEBURGER BIS, I can just take the data and map it to a field, which is more straightforward and robust.

Data mapping is faster in SEEBURGER BIS than IBM Sterling B2B Integrator. It is easier to use the tools in SEEBURGER BIS to debug maps than it is in Sterling B2B Integrator, which has its glitches. For example, I have a special character in the data field. Data will fail when mapping this special character with Sterling, then I have to go in and fix it. Whereas, with SEEBURGER BIS, I don't have this issue.

I find it simple to do my mapping. Today, I have that it is pretty simple to set up trading partners.

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Senior Manager at a manufacturing company with 10,001+ employees

On the technical side, their process is excellent. When we set up a transaction with them, they have a customer map, so we know for sure that we won't have problems. Once it's installed in production, we don't have to go back and change it again. I really love that. If we started supporting the system ourselves, I'm not sure that we would have the same quality of work.

SEEBURGER BIS provides us everything in a unified platform without needing third-party solutions. They are very flexible, providing us things like API solutions. The API will change the industry for EDI. Our other departments already use API, but for us working EDI, this is something new and SEEBURGER is pushing us this information.

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EDI Analyst at Faurecia

All of its features are needed for our business and the EDI we have with all our partners. Among the most important are the 

  • BIC 6 Converter 
  • communication protocols, which have the newer security features for certificates and encryption
  • communication with SAP, which is our core system 
  • SEEBURGER BIC 6 front end.

In addition, the B2B portal is a good improvement, a good solution.

It's really the complete system that is the most valuable for us.

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Head of IT at a pharma/biotech company with 201-500 employees

The automation is the most valuable feature. We have full EDI automation through SEEBURGER BIS, which has been the biggest win for us. It removes the complexity and makes the process straightforward.

We have additional ad hoc development costs, but those vary depending on if we're bringing on another third-party into our systems via the EDI integration. So, that's highly variable.

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Learn what your peers think about SEEBURGER Business Integration Suite. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
513,594 professionals have used our research since 2012.