Selenium HQ Customer Service and Technical Support

Mahesh Kukrani
QA Test Lead at a manufacturing company with 5,001-10,000 employees
There is enough material on the internet and the community answers questions/problems pretty fast. So, very good! View full review »
Deva Veluchamy
Test Automation Lead/Consultant at a tech services company with 1,001-5,000 employees
Obviously, we have better support from various users as it is an open source tool. We have a huge number of customers in the open community at different levels to provide support. View full review »
Jim Jordan
Quality Analyst at a financial services firm with 1,001-5,000 employees
Technical support is one of the downsides of it. When you are buying a commercial tool from a vendor, your technical support is readily available but you are paying for it. However, they're going to take care of you. When you're dealing with open source, your support is based on research that you can do on the Internet. You rely on somebody else having had the same experience or one of the developers of the code having put something out there on the subject. View full review »
Sujal Gupta
Senior Software Quality Assurance Engineer at a tech services company with 1,001-5,000 employees
I have used Silk Test and QTP before using Selenium. The reason for choosing the product can be found in answer 4 and 5. View full review »
Kanika Gupta
QA Expert at a tech services company with 1,001-5,000 employees
I did not use any technical support other than the help from my colleagues. View full review »
Saurabh Chauhan
Project Engineer at Mathworks India Pvt Ltd
Adarsh Em
Technical Lead at a tech services company with 501-1,000 employees
There are large forums available and their support staff were awesome. View full review »
Selenium Automation Engineer at a individual & family service with 10,001+ employees

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