Send Word Now Competitors and Alternatives

Read reviews of Send Word Now competitors and alternatives
Pagerduty
PagerDuty
Anonymous avatar x80
Real User
Technical Client Support at a financial services firm with 1,001-5,000 employees
Jun 13 2016

What is most valuable?

We email in, and Pager Duty finds the person on-call, alerts and escalates.

How has it helped my organization?

Faster reaction times to respond to a set alert that we have designed to be classed as a Wake Up call.

What needs improvement?

They need to sort out the date / time function when the time zones switch over from Normal to Daylight savings, and vise versa. NOT all countries swap at the same time, thus everything is off by 1 hour until everyone is back in the correct... more»
Dt2lekhs 400x400
VictorOps
Anonymous avatar x80
Real User
Cloud Operations Manager at a software R&D company with 1,001-5,000 employees
Sep 07 2016

What is most valuable?

The most valuable aspects of this product are the integration pieces. It is pretty much limitless, and I also enjoy the reporting aspects as I use this product to assist in RCA’s. The most valuable feature of the product is how they allow you... more»

How has it helped my organization?

We are using this product to streamline RCA processes. We make all our engineers enter in notes to a specific monitor we have designated as the issue and then do cross-team collaboration to add notes to that problem. Later we can run reports... more»

What needs improvement?

Because we're in the beta program, we've submitted quite a bit of changes that we'd like for them to do. They actually included us in that process. The only feature that we are currently waiting on right now is really kind of an annoyance... more»

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