Send Word Now Competitors and Alternatives

The top Send Word Now competitors are
  • Everbridge IT Alerting
  • xMatters IT Management
Read reviews of Send Word Now competitors and alternatives
Developma128
Real User
Development Manager at a non-profit with 1,001-5,000 employees
Feb 12 2018

What is most valuable?

Probably the most important one is that it persists in attempting to contact to someone until someone is engaged on the... more»

How has it helped my organization?

It has improved our time to respond. Prior to the use of xMatters, it might take hours or even a day to get someone... more»

What needs improvement?

The ability to support custom devices. We have a lot of users who use Slack, which is another tool for communication.... more»

What's my experience with pricing, setup cost, and licensing?

It is worth the cost. You need to know the number of users that are going to use it, which is usually pretty easy to... more»

Which other solutions did I evaluate?

We did not have a solution prior to xMatters.

What other advice do I have?

DevOps means that the person who's developing the software supports the software. When an event occurs that might... more»
Director6819
Real User
Director Of Operation Risk Management at a financial services firm with 1,001-5,000 employees
Apr 24 2018

What is most valuable?

You can build consistent templates. They give you a couple of different phone numbers, so if you have more than one... more»

How has it helped my organization?

We have been able to use it to track and verify that people are on the bridge. It has also made it much easier when you... more»

What needs improvement?

The ability to not have to worry about the IT alerting and calendar resources. I would like it to be simpler in the... more»

What's my experience with pricing, setup cost, and licensing?

They are one of the top three most expensive products. I also understand if you are going to use them for IT alerting,... more»

Which other solutions did I evaluate?

We did have a previous solution, but they were bought out. I used this solution for a couple of years.

What other advice do I have?

* Continue to do detailed RFP requirements. * Know how to differentiate solutions and what you are buying. * Demo it... more»

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