SendPulse Reviews

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Real User
Investor at a tech services company
Mar 02 2017

What do you think of SendPulse?

Valuable Features It provides a great mix of communication channels. • Improvements to My Organization We have a better process of customer engagement because of the better open rate of our marketing newsletters. • Room for Improvement It could have a little better usability to get started working with SendPulse, so people could onboard faster and start working faster. • Use of Solution I have used it since 2015. • Deployment Issues I have not encountered any deployment issues; everything is quick and easy. • Stability Issues I have never seen downtime. • Customer Service and Technical Support Customer Service: Support is great and 24x7 by email and phone. Technical Support: The level of technical support is excellent. • Previous Solutions We...
Real User
Vice President of Product at a tech services company
Jan 10 2017

What do you think of SendPulse?

Valuable Features The builder is very intuitive and easy to use. We use the email resend feature that increased our open rate. • Improvements to My Organization It saves a lot of time creating emails from scratch because we can use one of their many templates and lay outs, and just customize them. • Room for Improvement I would love to see more recommendation articles posted on the blog. • Use of Solution One year. • Deployment Issues No. • Stability Issues No. • Scalability Issues No. • Customer Service and Technical Support Customer Service: Loved that I can get a person on phone or chat 24/7. Technical Support: 10/10 • Previous Solutions Used MailChimp beforehand, but found SendPulse to be a lot cheaper and have email resend feature that...
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Real User
Marketing and Account director at a marketing services firm with 51-200 employees
Dec 25 2016

What do you think of SendPulse?

Valuable Features System to upload contacts and build campaigns. • Room for Improvement Would be great if deliverability % would be better. • Use of Solution 1 week. • Deployment Issues No. • Stability Issues No. • Scalability Issues No. • Customer Service and Technical Support Customer Service: Customer service with chat is really good. Technical Support: I didn't need to contact the support team. • Previous Solutions For different companies and projects I used ActiveCampaign, Streamsend, MailChimp, and IContact. • Initial Setup Setup was very easy, really good platform. • ROI 50% • Pricing, Setup Cost and Licensing Pricing is average, I like the option of buying a number of emails to send instead of paying for a subscription. I...
Real User
Marketing Manager at a non-tech company with 1,001-5,000 employees
Jan 15 2017

What do you think of SendPulse?

Valuable Features The drag-and-drop email builder is the most valuable feature. • Improvements to My Organization It has taken less time to create more work and projects. • Room for Improvement I would like to see more integration with other apps and browsers. • Use of Solution I have used it for six months. • Deployment Issues I have not encountered any deployment issues. • Scalability Issues I have not encountered any scalability issues. • Customer Service and Technical Support Customer Service: Customer service is easily accessible. Technical Support: Technical support is easily accessible. • Previous Solutions We previously used a different solution. We switched for price reasons and to try new features outside of the old provider. •...

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284,207 professionals have used our research since 2012.

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What is SendPulse?

SendPulse is a fast, intuitive, and affordable way to send emails, sms, web push, and smtp email that will help you grow your business and increase brand awareness.

SendPulse provides:

  • Simple and intuitive interface to create campaigns and monitor your progress.

  • Ability to create emails in minute with hundreds of email templates and designs.

  • Emails optimized for all devices with no additional work.

  • Extensive reporting capabilities and AB test tools to help you get the best possible results.

  • 24 hour support on phone and test for any reason.

SendPulse customers

Polish Airlines LOT, Swatch, Karcher, Aeroflot, Radisson Hotels and Resorts

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