SentinelOne Reviews

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Real User
User at a manufacturing company with 10,001+ employees
Feb 09 2020

What is most valuable?

The strength of SentinelOne is that it has an automated, active EDR. It does that first level of what a SOC analyst would do, automatically, using artificial intelligence, so we can focus on other… more»

How has it helped my organization?

It has improved our operational efficiencies. It saves us time because it does that first level of EDR automatically and that allows us to focus on certain things that it tells us about. And we have… more»

What needs improvement?

The area where it could be improved is reporting. They have some online reporting, but it would be nice to be able to pick and choose. When I'm looking at the console, I would love to be able to pull… more»

Which solution did I use previously and why did I switch?

We had McAfee, and we were using it for other things too. I'd never heard of SentinelOne in 2017. I knew of the other big guns but I came across it just by chance by looking at studies that spoke… more»

What other advice do I have?

Have a look at it. Compare it. It's a very good product to have. It gives you a lot more insight. It has combined many products into one agent and it's expanding. There are a lot of things it can do… more»

Which other solutions did I evaluate?

Initially, I was just researching solutions using independent reports and industry reviews. I don't necessarily agree with everything in industry reviews, but I used them to narrow down the field and… more»
Tony Tuite
Reseller
User at a tech services company with 51-200 employees
Oct 03 2019

What is most valuable?

The fact that this runs using AI instead of heuristics provides the best protection I've seen. It has the ability to rollback a ransomware infection instantly and with… more»

How has it helped my organization?

Deployment is automatable through the RMM, though a little clunky to do. The provided automation was a little challenging, but once you get it configured it's quite… more»

What needs improvement?

Set up is very labor-intensive. You have to provide multiple codes from multiple places within the S1 dashboard in order to use the provided automation, and it's different… more»

What's my experience with pricing, setup cost, and licensing?

The per-seat cost is low, but you have to commit to a certain number of licenses for a year.

Which solution did I use previously and why did I switch?

We used Bitdefender (also through SolarWinds) previously. SentinalOne was pitched by SolarWinds a few months ago as an alternative with robust ransomware protection. Being… more»

What other advice do I have?

Definitely worth the money compared to heuristic solutions, especially for clients who tend to "stretch" their hardware as long as possible. The low impact and robust… more»

Which other solutions did I evaluate?

We really hadn't seen EDR solutions in action before. Our decision was based primarily on the fact that it has SolarWinds integration.
Find out what your peers are saying about SentinelOne, Cylance, Carbon Black and others in Endpoint Protection (EPP) for Business. Updated: February 2020.
398,567 professionals have used our research since 2012.
Real User
User at a media company with 10,001+ employees
Jan 14 2020

What is most valuable?

We love the API. We use it to generate robust reporting, and we also developed tools to perform agent actions remotely without needing to provide all IT staff with console… more»

How has it helped my organization?

SentinelOne has provided amazing security. We were getting new cryptolocker variant infections several times per month and the month following our SentinelOne rollout, the… more»

What needs improvement?

The agent update schedule is a little sporadic, and the updates are frequent. You are definitely going to want to have a good management solution in place, such as SCCM… more»

What's my experience with pricing, setup cost, and licensing?

The costs are really rather minimal for what you receive with the product. No real advisement here. The larger count you have, the deeper discount you will receive in your… more»

Which solution did I use previously and why did I switch?

We switched because or old solution flat out was not picking up infections. It was really almost rather useless.

What other advice do I have?

Be ready to dedicate a good amount of time to learn the API. To really get the most from the product you need to tap the REST API.

Which other solutions did I evaluate?

We looked at Carbon Black. SentinelOne was more economical, and the feature set was comparable so we ultimately went with it.
Zed Burnett
Reseller
User at Sonrise Technology Solutions
Apr 02 2019

What is most valuable?

I have found the activity timeline and threat analysis to be particularly useful.

What needs improvement?

The automation of certain features could use improvement. For example, it seems common sense to me that if a threat was executed out of a task in your task scheduler that part of neutralizing the threat would be removing that task from the scheduler. I would like to see something a little more… more»

Which solution did I use previously and why did I switch?

We still use our traditional antivirus packages, Vipre and Bitdefender, depending on the customer and their use case.

What other advice do I have?

I would advise someone considering this solution to make sure that you leverage the features. It's particularly very useful in sites such as the threat timeline where it gives you a breakdown of the files and network connections. Call the SOC, the Security Operations Center, with questions. They're… more»
Lindsay Mieth
User
User with 1-10 employees
Feb 07 2019

What is most valuable?

The forensics analysis feature provides substantial help in determining the extent of the problem and how it affects the machines.

How has it helped my organization?

Users who have SentinelOne are very pleased with the solution and its protection, no complaints.

What needs improvement?

The SentinelOne is one of my daily consoles and I use it regularly to identify the root cause of some infections. However, when a file is flagged as suspicious it would be… more»

What's my experience with pricing, setup cost, and licensing?

The pricing is rather elevated. However, the solution is the most transparent for the uses I have ever encountered as well as being normally very informative and accurate… more»

Which solution did I use previously and why did I switch?

Yes, we continue to use Kaspersky for our other users.

What other advice do I have?

If you have the budget, this is a top-notch solution. We have used the solution for over a year now, and we plan to continue using the solution for our most critical users… more»

Which other solutions did I evaluate?

We evaluated several other options, including Bromium, Carbon Black, CrowdStrike, Cylance, Forcepoint, Invincea, and some others.
Mgingpart67
Real User
User at a tech services company with 11-50 employees
Sep 11 2019

What is most valuable?

The most valuable feature of this solution is the user-friendly interface. Our customers ask for something that is easy to use, easy to manipulate and doesn't require too much intervention. This is where SentinelOne scored big against CrowdStrike and Carbon Black. This solution is easy to install.

What needs improvement?

This solution would be more attractive to customers if the price were lower.

What other advice do I have?

I have done POCs with this solution for two customers and there has been no negative feedback. My advice for anybody considering this product is to do a POC and check to ensure it fits their environment. In some areas, this may be the best product to use, but in another environment, another product or another solution would be a better fit. It's always a matter of doing the POC and trying to get… more»
Vendor
Senior Consultant at Paladion Networks
Oct 07 2018

What is most valuable?

It has good visibility features and it's straightforward. It's not so complex.

How has it helped my organization?

SentinelOne uses behavioral analysis and artificial intelligence to detect unknown malware. That is what all enterprises require today. They don't want to go with some normal anti-malware tool, which has less sophisticated detection. Even if something suspicious or a Zero-day enters the environment… more»

What needs improvement?

There is not much flexibility in terms of policy fine-tuning. We can turn it off or turn it on, but there's nothing much else to do. Everything is predefined. It's good in a way, but you don't get much flexibility if you want to do something particular.

What other advice do I have?

I just had a conversation with a colleague who has bought McAfee ePO. He was saying that he was able to do much more in that tool than in SentinelOne. For example, he mentioned that he was able to see traffic on a particular port on a particular system, using ePO. We cannot do that using… more»
ITopsmngr67
Real User
User at a retailer with 1,001-5,000 employees
Aug 20 2019

What is most valuable?

All of the features are valuable. The way that it integrates into management with fault correction capabilities over is especially valuable. Any of the full gamut of the features that it provides are useful to us.

What needs improvement?

In terms of improvement, I would like to see better alerting to let us know if there is anything wrong with SentinelOne working on the endpoint of the computer.

Which solution did I use previously and why did I switch?

We were previously using another solution and it was a corporate decision to switch to this solution.

What other advice do I have?

I strongly recommend this solution. I would recommend that you get onto a next-generation endpoint security device like this one. It's much better protection for corporate environments particularly with a lot of cloud integration and… more»

Which other solutions did I evaluate?

We didn't evaluate other options before choosing this solution.
See 3 More SentinelOne Reviews

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User Assessments By Topic About SentinelOne

Find out what your peers are saying about SentinelOne, Cylance, Carbon Black and others in Endpoint Protection (EPP) for Business. Updated: February 2020.
398,567 professionals have used our research since 2012.

SentinelOne Questions

What is SentinelOne?

SentinelOne delivers autonomous endpoint protection through a single agent that successfully prevents, detects, responds, and hunts attacks across all major vectors. Designed for extreme ease of use, the S1 platform saves customers time by applying AI to automatically eliminate threats in real-time for both on-premise and cloud environments and is the only solution to provide full visibility across networks directly from the endpoint. To learn more visit www.sentinelone.com or follow us at @SentinelOne, on LinkedIn or Facebook.

Also known as
Sentinel Labs
SentinelOne customers

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

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