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SentinelOne Vigilance OverviewUNIXBusinessApplication

What is SentinelOne Vigilance?

Reduce time to protection and minimize risk exposure with continuous threat monitoring and response from SentinelOne.

Buyer's Guide

Download the Managed Detection and Response (MDR) Buyer's Guide including reviews and more. Updated: November 2021

SentinelOne Vigilance Customers
Norwegian Airlines, TGI Fridays, AVX, FIMBank
SentinelOne Vigilance Video

SentinelOne Vigilance Reviews

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SP
Managing Member at Pender & Associates
Real User
Top 5Leaderboard
It works and has not been breached

Pros and Cons

  • "The most valuable feature is that it works and isn't compromised. Other solutions I have used have all been compromised and SentinelOne is the only one that hasn't been compromised as far as I understand."
  • "The only thing I'm not sure about is I haven't deployed it on any mobile devices."

What is our primary use case?

Ransomware protection

Malware protection

Anti-Virus

What is most valuable?

The most valuable feature is that it works and is reliable. Other solutions I have researched have all been breached, and as far as I can establish, SentinelOne is the only one that has not been breached.

For how long have I used the solution?

I have been using SentinelOne for the past year. 

What do I think about the stability of the solution?

It's very stable.

As SentinelOne is automated, operates in the background and in real-time, some of our clients were not even aware that they were attacked, encrypted and rolled back.  Their business carried on without any interruptions.

What do I think about the scalability of the solution?

The scalability is excellent.

Very efficient on the use of PC resourcess.

Our clients are mainly niche clients. 

How are customer service and technical support?

We haven't needed to use technical support. 

Which solution did I use previously and why did I switch?

We haven't used solutions with actual endpoint security, just antivirus software but not proper endpoint detection and response.

We needed an EDR System that would provide the best cyber security & protection to our customers.

Suject to T&Cs, SentinelOne offers a warranty of up to $1,000,000 USD against ransomware.

How was the initial setup?

It's very easy and there's no setup for the clients to do either. It's all deployed from the cloud and there's nothing to do on-site.

What about the implementation team?

In-house depolyment to remote clients

What's my experience with pricing, setup cost, and licensing?

I think the pricing is reasonable because it does what it says. You may be able to get some cheaper products, but if they don't protect you then it's actually pointless. You're wasting money. Rather pay for something that provides protection.

Which other solutions did I evaluate?

Webroot, ESET, Crowdstriike as well as others.

What other advice do I have?

My advice to someone considering this solution is to contact me at CyberSec@global.co.za. 

I would rate SentinelOne a nine out of ten. 

Their documentation is fine. The only negative is that is is not available for mobile devices. But again, I'm not sure if that's the right application for SentinelOne. Whether a cell phone requires that level of protection, I'm not sure, but I would imagine maybe a version for cellular phones.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
DM
CTO at a tech vendor with 1-10 employees
Reseller
Top 20
Easy to set up, stable, and offers good protection against malware

What is our primary use case?

I am a distributor for SentinelOne in my country, and Vigilance is one of the products that I deal with. The customers for this solution buy it to protect themselves against ransomware, virus attacks, and other malware.

What is most valuable?

The most valuable feature is protection against ransomware and malware.

What needs improvement?

My only complaint is that the knowledge base is not accessible to the customer.

For how long have I used the solution?

I have been working with Vigilance for one year.

What do I think about the stability of the solution?

This product is very stable. It is important that this solution is running all day, every day, all year long.

What do I think about the scalability of the solution?

Scalability is not…

What is our primary use case?

I am a distributor for SentinelOne in my country, and Vigilance is one of the products that I deal with. The customers for this solution buy it to protect themselves against ransomware, virus attacks, and other malware.

What is most valuable?

The most valuable feature is protection against ransomware and malware.

What needs improvement?

My only complaint is that the knowledge base is not accessible to the customer.

For how long have I used the solution?

I have been working with Vigilance for one year.

What do I think about the stability of the solution?

This product is very stable. It is important that this solution is running all day, every day, all year long.

What do I think about the scalability of the solution?

Scalability is not applicable to this solution.

Our top reseller has between 10,000 and 11,000 licenses.

How are customer service and technical support?

I have not been in contact with technical support. Because it is so stable, support has not been important to us.

How was the initial setup?

The initial setup is very easy. It may take one or two minutes to deploy.

What other advice do I have?

For me, this is a good product and I haven't had any problems with it.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller