ServiceNow Strategic Portfolio Management Pros review quotes

MohammedHashim - PeerSpot reviewer
Aug 16, 2022
The resource manager is useful.
Bharat Nutakki - PeerSpot reviewer
May 19, 2022
Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us.
Karthik Kambhampti - PeerSpot reviewer
Sep 21, 2023
The PPM module is an excellent service.
Learn what your peers think about ServiceNow Strategic Portfolio Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
FabrizioMagistrelli - PeerSpot reviewer
Jan 4, 2023
The ease of use is the most valuable feature. It's very intuitive to set up.
reviewer1331706 - PeerSpot reviewer
Sep 29, 2020
Stable and scalable solution.
PP
Jan 15, 2020
The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it.
DK
Jun 21, 2022
As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira.
JT
Sep 5, 2019
The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided.
Nalin Kumar - PeerSpot reviewer
Jul 7, 2023
The product is quite convenient and user-friendly.
RY
Feb 22, 2023
The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.
 

ServiceNow Strategic Portfolio Management Cons review quotes

MohammedHashim - PeerSpot reviewer
Aug 16, 2022
A major improvement we would like to see is definitely around agile management.
Bharat Nutakki - PeerSpot reviewer
May 19, 2022
We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization.
Karthik Kambhampti - PeerSpot reviewer
Sep 21, 2023
The configurations are fine, but the user interface could be improved.
Learn what your peers think about ServiceNow Strategic Portfolio Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
FabrizioMagistrelli - PeerSpot reviewer
Jan 4, 2023
When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying.
reviewer1331706 - PeerSpot reviewer
Sep 29, 2020
Dashboard interface is limited functionally and not very user friendly
PP
Jan 15, 2020
The only issue for us is the pricing. It’s quite high in comparison with the competition.
DK
Jun 21, 2022
The solution needs a few things in terms of resource management.
JT
Sep 5, 2019
The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex.
Nalin Kumar - PeerSpot reviewer
Jul 7, 2023
The product does not give us the freedom to capture all the instances, test cases, and evidence.
RY
Feb 22, 2023
The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects.