ServiceNow IT Business Management Pros and Cons

ServiceNow IT Business Management Pros

Raymond De Rooij
I&T Design & Execution Reliability Engineering at a financial services firm with 10,001+ employees
Stable and scalable solution.
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PradeepPandey
Chief Technology Officer at a renewables & environment company with 11-50 employees
The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it.
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Servdeskpredict67
Service Desk and Prediction Manager at a consultancy with 5,001-10,000 employees
The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided.
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Learn what your peers think about ServiceNow IT Business Management. Get advice and tips from experienced pros sharing their opinions. Updated: May 2020.
441,850 professionals have used our research since 2012.
Bruno-Pires
IT Governance Senior Consultant at Axianseu Digital Solutions S.A.
The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete.
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reviewer1261263
IT Project Manager at a tech services company with 1-10 employees
The program is stable.
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Manish Rajora
Project Manager at IT Solutions India Pvt Ltd
The interface is extremely user-friendly.
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ServiceNow IT Business Management Cons

Raymond De Rooij
I&T Design & Execution Reliability Engineering at a financial services firm with 10,001+ employees
Dashboard interface is limited functionally and not very user friendly
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PradeepPandey
Chief Technology Officer at a renewables & environment company with 11-50 employees
The only issue for us is the pricing. It’s quite high in comparison with the competition.
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Servdeskpredict67
Service Desk and Prediction Manager at a consultancy with 5,001-10,000 employees
The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex.
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Learn what your peers think about ServiceNow IT Business Management. Get advice and tips from experienced pros sharing their opinions. Updated: May 2020.
441,850 professionals have used our research since 2012.
Bruno-Pires
IT Governance Senior Consultant at Axianseu Digital Solutions S.A.
The cost could be improved. The solution is quite pricey.
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reviewer1261263
IT Project Manager at a tech services company with 1-10 employees
The interface isn't user-friendly.
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Manish Rajora
Project Manager at IT Solutions India Pvt Ltd
I would like to see some artificial intelligence incorporated into the management functions.
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Learn what your peers think about ServiceNow IT Business Management. Get advice and tips from experienced pros sharing their opinions. Updated: May 2020.
441,850 professionals have used our research since 2012.