ServiceNow IT Business Management Room for Improvement

Service Desk and Prediction Manager at a consultancy with 5,001-10,000 employees
The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex. View full review »
IT Governance Senior Consultant at Axianseu Digital Solutions S.A.
The cost could be improved. The solution is quite pricey. The solution should have the capacity to integrate with the latest promotion of MES projects. Right now it's not working so well. View full review »
Find out what your peers are saying about ServiceNow, CA (A Broadcom Company), Planview and others in Project Portfolio Management. Updated: November 2019.
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