ServiceNow Strategic Portfolio Management Scalability

RY
Manager at a manufacturing company with 10,001+ employees


The scalability is dependent on having the right data model in place. The CSVM is the common services data module. The moment you unlock CSVM, you can leverage it across departments.

I rate the scalability an eight out of ten. 

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FabrizioMagistrelli - PeerSpot reviewer
Head of Business Applications at Bio Products Laboratory Limited

The scalability is very good. There's flexibility with customizing how it all works, and it's pretty straightforward. If you need extra fields or extra workflows, you can do it.

I would rate the scalability as nine out of ten.

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Bharat Nutakki - PeerSpot reviewer
Practice Manager at YASH Technologies

It is scalable. There are no issues. We currently have 6,500 users. It is being used by different departments. Delivery teams are using it, which include the developers, testers, project managers, program managers, project leads, delivery managers, and resource managers managing the resources and competencies. The management team, finance team, and part of accounting teams are also utilizing the system. 

It is used on a weekly or daily basis. The project accounting team might be using the system on a monthly or biweekly basis depending on the billing frequency of a customer. Developers use it day in and day out for logging their time cards for the tasks allocated to them for a particular project. Project managers use it on a daily or weekly basis to approve timesheets. Similarly, delivery managers use it monthly or biweekly. For competency managers, it could be a daily activity to assess the capacity, do the capacity planning and allocations, and plan new recruitments.

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Buyer's Guide
ServiceNow Strategic Portfolio Management
March 2024
Learn what your peers think about ServiceNow Strategic Portfolio Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
JS
Configuration Manager Director at Accor hotels

It is a scalable product. It's more suitable for larger companies as the licensing cost is relatively high. Not everyone can afford this tool.

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MohammedHashim - PeerSpot reviewer
Principal Architect at Brillio

The scalability is straightforward. You can scale up and down. That should not be a problem.

We do a true-up every month. We know how many licenses we are using. We are in total control of the ramp-up and ramp-down. We are good with that.

We have between 50 to 100 people on the solution. 

I would love it if folks used it daily; however, they login in once a month for the monthly and fortnightly reports. The number of diligent users would be about 20 users. They use it for finance, procurement, and all these things.

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Karthik Kambhampti - PeerSpot reviewer
Solution Director - Service Management at Microland Limited

The scalability varies because we mostly deploy in customer environments. Our organization doesn’t use ServiceNow, as we only provide services. I work with some large enterprises where a few hundred users could manage the infrastructure across various IT departments. It is between 200-500 users. We serve clients of all sizes, from small businesses to large enterprises. I rate the solution’s scalability an eight or nine out of ten.

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Nalin Kumar - PeerSpot reviewer
Quality Assurance Group Lead at Samsung

The solution is very easy to scale. It is the best part of ServiceNow. Our main customer is Samsung Electronics, which is an enterprise. They are planning to implement the tool globally. As of now, we are targeting seven regions. Depending on the success, it will be implemented globally for field service management.

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DK
Application Architect

Scalability-wise, it's good.

There are around 400 users who are using this.

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JM
Principal IT Strategy at a agriculture with 1,001-5,000 employees

The solution is scalable in our usage. We are not a large company.

We have approximately 100 users using the solution.

The solution is regularly used.

I rate the scalability of ServiceNow Strategic Portfolio Management a six out of ten.

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LL
Support engineer at a tech services company with 11-50 employees

Sometimes, the system may be slow because it's hosted on the web server, which we may not have full control.

On a scale of one to 10, with one being the worst and 10 being the best, I would rate the scalability a seven. 

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Kees Beets - PeerSpot reviewer
WW Supply Chain - Strategy and Development - Senior Manager at HP

ServiceNow IT Business Management is a scalable solution.

We have approximately 1,000 users in our company.

At this time, we don't have plans to increase the usage.

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reviewer1331706 - PeerSpot reviewer
I&T Design & Execution Reliability Engineering Leader at a financial services firm with 10,001+ employees

Scalability is quite good, we probably have a couple of thousand users. 


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UV
Solution Architect at a tech vendor with 10,001+ employees

The scalability is very good. ServiceNow is one of the leading platforms when it comes to scalability. Thousands of projects can be managed.

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KD
Lead IT Transformation Architect at a computer software company with 5,001-10,000 employees

ServiceNow is a very stable and scalable platform.

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BP
IT Governance Senior Consultant at Axianseu Digital Solutions S.A.

The solution is very scalable.

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HeloisaClaro - PeerSpot reviewer
Process and Agility Consultant at V.tal

We have approximately 700 users using the solution.

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PP
Chief Technology Officer at a renewables & environment company with 11-50 employees

The scalability of the solution is excellent. If I had to, I’d rate it nine out of ten. We currently have eight to ten people working no the solution, including myself.

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NS
Specialist (US IT Recruiter) at MOURI Tech

One of our customers is using the product. We have a team of four people to deploy and maintain the tool.

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GF
Managing Director at a consumer goods company with 11-50 employees

I have found ServiceNow IT Business Management to be scalable.

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MR
Project Manager at IT Solutions India Pvt Ltd

It is easy to scale. In our last deployment, there were approximately 1,000 users.

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Buyer's Guide
ServiceNow Strategic Portfolio Management
March 2024
Learn what your peers think about ServiceNow Strategic Portfolio Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.