ServiceNow IT Business Management Valuable Features

PradeepPandey
Chief Technology Officer at a renewables & environment company with 11-50 employees
The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it. View full review »
Servdeskpredict67
Service Desk and Prediction Manager at a consultancy with 5,001-10,000 employees
The CMDB, and the database of assets that we are using are the most valuable. After that, we really enjoy the incident management, and change management features. The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided. View full review »
Bruno-Pires
IT Governance Senior Consultant at Axianseu Digital Solutions S.A.
It's a good solution for portfolio management and to manage all the projects that you have with the client. It's easy to manage all the resources in projects as well as all the costs involved. The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete. View full review »
Learn what your peers think about ServiceNow IT Business Management. Get advice and tips from experienced pros sharing their opinions. Updated: May 2020.
442,986 professionals have used our research since 2012.
reviewer1261263
IT Project Manager at a tech services company with 1-10 employees
The presentation feature was valuable to our company. And the ticket creation system is handy because it is customizable. View full review »
Manish Rajora
Project Manager at IT Solutions India Pvt Ltd
The interface is extremely user-friendly. View full review »
Learn what your peers think about ServiceNow IT Business Management. Get advice and tips from experienced pros sharing their opinions. Updated: May 2020.
442,986 professionals have used our research since 2012.