ServiceNow Now Platform Scalability

SYAHRIAH SALLEH - PeerSpot reviewer
Application Support Specialist at DHL

Scalability-wise, I rate the solution an eight out of ten.

Though I am not very sure, I feel that around 10,000 employees in my company use the solution.

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Vijay Vittal - PeerSpot reviewer
Director, Core Engineering Services at Nike

It is a scalable solution.

More than 50,000 people in my company use the product.

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MR
Solution Architecture at Accenture

ServiceNow Now Platform is really quite a scalable solution, whether you're talking about leveraging ServiceNow for other applications or onboarding new users, customers, companies, data, etc. You can do these things very easily, even when you're working with multiple disparate technologies such as AD, LDAP, or your own access control system in the cloud, and all of this is handled in a mature, reliable manner.

Having been in a team where many of us have experience with ServiceNow for 10+ years, I have seen how it has grown and evolved into the scalable platform that it is now. Through all the implementations I've done for different global clients, I've seen millions of users using it successfully.

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Buyer's Guide
ServiceNow Now Platform
March 2024
Learn what your peers think about ServiceNow Now Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
HK
Associate Partner at a consultancy with 10,001+ employees

The tool is scalable. 

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Vishal Savajiani - PeerSpot reviewer
Senior Analyst at DXC Technology

It is an absolutely scalable solution.

Right now, with the help of the solution, a user can use more than 50,00,000 records without any trouble.

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Ramamohana Reddy Marapareddy - PeerSpot reviewer
Practice Lead at Saasify

I would give it a rating of around seven in terms of scalability.

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Abhilash Sherkane - PeerSpot reviewer
Practitioner - Service Management at Peristent Systems

Scalability-wise, it is a very good solution.

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PolMas Viza - PeerSpot reviewer
Director, Business Process at Seidor

We are managing work for 50 ServiceNow Now Platform customers. I rate the scalability an eight out of ten.

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JS
Vice President at a financial services firm with 10,001+ employees

It is a scalable solution.

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YashShah - PeerSpot reviewer
Sr Software Developer at a university with 5,001-10,000 employees

The ServiceNow Now Platform is very scalable. I didn't experience any lag or any issues when scaling it.

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Romy Bajaj - PeerSpot reviewer
IT BRM - Business Operations and Functions at Pernod Ricard

The scalability is good, we rolled out the solution for all of our warehouses and have plans for further implementation in our manufacturing. 

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KrishnaPrasad1 - PeerSpot reviewer
Principal Consultant at TAG

The solution is scalable; we have close to 225 licensed users and close to 11,000 end users.

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SF
BI Project Manager at Anywr

Everyone in the organization uses the solution. The end users have access to the interface only to create tickets. The support team receives the ticket and analyzes it. Then, they transfer it to the developers. Sometimes, the issue is not a development issue. Sometimes we just have to refresh, and it starts working. Over 100 people use the solution in my company.

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Mohamed Mansoor - PeerSpot reviewer
Support Engineering Manager at a tech vendor with 10,001+ employees

I rate the solution's scalability as an eight. It is a scalable platform. You can manage many things using it, and it keeps growing as per work requirements. Presently, I have 8000 customers using the solution.

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BrunoPires - PeerSpot reviewer
Archietect and delivery manager at Axians

The solution can scale well. It is very good.

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Rajee Kukreja - PeerSpot reviewer
Staff Technical Project Manager at General Electric

This is a scalable solution. 

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PuranjoyChatterjee - PeerSpot reviewer
Associate Director at a tech services company with 10,001+ employees

Now Platform is scalable.

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MK
ServiceNow Technical Consultant - PPM and HR at a computer software company with 10,001+ employees

ServiceNow is very easy to scale — that is if the customer has the money to spend. It is quite easy to take on new licenses. It is very scalable.  

Our customers can be any size business but in my personal experience, I work with medium to large customers. The solution is something that is used on a daily basis.  

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Somnath Kand - PeerSpot reviewer
Team Lead at a tech vendor with 10,001+ employees

I'm not sure about the scalability. I've never tried to scale the product.

We have more than 1,000 users on the solution. It's used on a daily basis. 

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Reetesh_Kumar - PeerSpot reviewer
Executive at Nike Inc.

It's quite scalable.

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MS
Business Relationship Manager at Sasol

This is a very scalable solution.

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JB
Senior Consultant at a healthcare company with 10,001+ employees

I rate ServiceNow nine out of 10 for scalability. 

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Margareth Fabiola Dos Santos Carneiro - PeerSpot reviewer
Governance Coordinator at a government with 201-500 employees

The solution is scalable. We are responsible for an examination in Brazil. We have around one million subscriptions for which we give simultaneous access to the users.

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ST
Senior Digital Enterprise Director at DetaSad

I have fifty-two active licenses for this solution, and there are eighteen more that we are not yet using. 

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JP
Chief Operating Officer at a computer software company with 11-50 employees

This solution is scalable. We can scale this product infinitely, which is what we expect from the Cloud. It's not just scaling, but descaling as well. If my company decides that they want to reduce their size then they will need to downgrade to something which is more aligned with the business.

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AR
Servicenow Technical Architect at a tech services company with 10,001+ employees

The product is scalable.

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PM
Director, Business Process at Seidor

We are satisfied with the scalability of the ServiceNow Now Platform.

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VM
Technical Architect at a computer software company with 10,001+ employees

In terms of scalability, I'm impressed. I'm happy with the capability of the Now Platform. We have some dependencies on the vendors. But with the current investment we are learning the full benefits of the platform. I am positive that as time goes on we will be able to rate the real benefits of the platform.

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MJ
Delivery Manager at a computer software company with 10,001+ employees

Scalability is not an issue or a big challenge. You can verticalize efficiently. 

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SM
Service Delivery Project Manager at a tech services company with 501-1,000 employees

Scalability is very good.

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Buyer's Guide
ServiceNow Now Platform
March 2024
Learn what your peers think about ServiceNow Now Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.