We have customers that we are assisting with this solution, and we are also using it internally.
We are providing and using ServiceNow as a KSA hosted solution on our cloud (DETASAD SAHABA), not the SaaS model and that therefore we are offering it for our clients as a world-class product fully compliant with Saudi security regulations with all data remaining is Saudi Arabia. ServiceNow is an integral part of our service solutions and all our clients benefit from it.
We have two modules. We have the ITSM and the WFM. The WFM is not activated yet, and I am working on implementing this.
Currently, we are only using the incident ticket request functionality. We are implementing the request for equipment, change management, and other request forms.