ServiceNow Orchestration Initial Setup

Dinesh Kumar Raghu - PeerSpot reviewer
Senior Software Engineer at NewRocket

The installation process is simple and straightforward. When obtaining ServiceNow instances, it's crucial to consider the products we're purchasing. Various types of storage options are available, and based on that, we provide users with the relevant products. It's essential to promote the products we're acquiring and ensure that our facilities and features align with them.

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KrishnaPrasad1 - PeerSpot reviewer
Principal Consultant at TAG

The setup is pretty straightforward. 

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SS
Director Consulting at Vaantech.com

I would rate my experience with the initial setup for ServiceNow Orchestration, a seven out of ten, where one is difficult and ten is easy. 

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Buyer's Guide
ServiceNow Orchestration
March 2024
Learn what your peers think about ServiceNow Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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HarshalDeore - PeerSpot reviewer
Solutions Architect at Parseq


ServiceNow Orchestration is somewhat outdated in Cisco. While it still exists, it hasn't reached the level of maturity anticipated. We'll have to wait and see when it improves.There is no deployment process due to its software based nature. The engineers are provided with templates for customisation. However there are challenges in terms of deployment when sectors like banking or healthcare employs ServiceNow Orchestration because the data is sensitive. This triggers concerns about security and compliance sometimes leading to delays in deployment. Also unauthorised data access is supposed to raise security concerns which further complicates the deployment.
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SS
Business Manager, Cybersecurity & Network Practices at a computer software company with 1,001-5,000 employees

I'm not involved in the setup, but my understanding from the technical team is that it's straightforward. We have an experienced team and I'm sure that helps. They have mentioned that whenever there's an upgrade, it comes with detailed instructions and guides and that ServiceNow provides preemptive support which is a big help. The initial deployment takes a couple of hours but the overall process following that can take a couple of weeks with the various checklists. 

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DK
Lead Technical Architect at itcinfotech

The initial setup is pretty straightforward although I am coming from the ServiceNow platform but I think it would be pretty simple for everyone. 

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ST
Principal Consultant at a computer software company with 10,001+ employees

I would say that the initial setup is of moderate difficulty. It's not as easy as the other ServiceNow modules, such as ITSM. At the same time, it is not very difficult to do. My comparison is only against the other modules.

The length of time required for deployment depends on the functionality that is required. The basic modules will take anywhere from four to six weeks.

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DP
Information Technology Specialist at a tech services company with 1-10 employees

You need to request the setup, and then it takes a couple of hours to spin it up. They need to establish the whole coding of the license module. Once you get the platform, you can spin up the applications you want, such as IT operations management, IT service management, or HR service management.

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IA
MD at LeaseWeb

The initial setup was straightforward. The time for deployment depends on the client's organization and configuration. It usually takes time to get and find the resources, ensure everything is in place and working right, and train the staff.

The deployment requires awareness among the project staff and does not necessarily require training. It took us three or four days, but the installation took just two hours.

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Buyer's Guide
ServiceNow Orchestration
March 2024
Learn what your peers think about ServiceNow Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.