ServiceNow Orchestration Primary Use Case

Sirisha Tadepalli
Consultant at a computer software company with 10,001+ employees
We are a service provider and this is one of the solutions that we implement for our customers. In some cases, we will do post-implementation maintenance as well. The primary use case for ServiceNow Orchestration is for the integration of various systems. For example, if we're onboarding a new employee then we need Orchestration to help us with the integration of the HR systems, Active Directory, and multiple SAP systems where the new user is required to have access. View full review »
Lead Technical Architect at itcinfotech
The primary use case is for automation of tasks when dealing with Azure or Active Directory. It may be a password reset or a bleeding edge, adding users to a group community or changing something in Azure. It can also go to the next level of having the VM provisioning or creating a folder and giving the shared access suite. Those are the most frequently used cases. We're partners with ServiceNow and I'm the lead technical IT architect. View full review »
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