ServiceNow provides great integration opportunities through APIs. With the tools they offer, we can easily integrate ServiceNow with other platforms such as Microsoft Teams or products from other companies. These integrations are secure and rely on API setups for seamless connectivity.

The product is very scalable. We can scale the tool to any level. I rate the tool’s scalability a nine out of the time.

The solution is always scalable. 

I would the scalability an eight out of ten. It's a functional solution that meets future needs well.

Our clients are mostly enterprise businesses.

The solution is scalable. Our company has 20 to 30 users in addition to our developers, which probably makes around 40 users in total. We have a core team who develop use cases that are reusable across multiple customers. We have a couple of service management experts and a couple of automation engineers. There are a few data scientists who build dashboards and of course people providing inputs from the delivery team. It's a mix of key roles. We have one person responsible for maintenance. 

Scalability of this solution is fine. 

It's scalable.

Scalability is good, albeit expensive.

We have customers of all sizes but the Orchestration module for ServiceNow is better for small and medium-sized companies. The level of orchestration that is needed by enterprise-level companies is much more complicated and you might need a more mature product for that. For the small end of the scale, their requirements and needs are met by the product and it is the price that is of concern to some customers.

The solution is very scalable. It's probably the best product out there. It is a platform that allows you to share many tables like base tables and share tables, concepts, and workflows. On top of that, you can build an application as easily as one, two, and three with graphical user interfaces. They provide out-of-the-box solutions for you. Both the engine and the workflows are designed for you. So it's a very scalable product right from HR service management to group risk management, IT service management, IT operations management, etc. One of the customers that I have been servicing has more than 2,000 users and the other customer has more than 20,000 users. So it is based on corporations of a reasonable size. I would rate it ten out of ten for scalability.

It is scalable.