ServiceNow Orchestration Valuable Features

Dinesh Kumar Raghu - PeerSpot reviewer
Senior Software Engineer at NewRocket

Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact.

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Sabyasachi Ghosh - PeerSpot reviewer
Manager - Projects at Cognizant

We do not need a thick client to access the tool. The product has a flexible interface for development. We can create workflows by a simple drag-and-drop and configure the items inside.

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KrishnaPrasad1 - PeerSpot reviewer
Principal Consultant at TAG

The solution effectively automates business processes. 

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Buyer's Guide
ServiceNow Orchestration
March 2024
Learn what your peers think about ServiceNow Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,246 professionals have used our research since 2012.
SS
Director Consulting at Vaantech.com

There are many valuable features, but notably service mapping for AI ops projects. The iTerm suite is also crucial for visibility and optimization.

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HarshalDeore - PeerSpot reviewer
Solutions Architect at Parseq

The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations.

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SS
Business Manager, Cybersecurity & Network Practices at a computer software company with 1,001-5,000 employees

I like the fact that the product helps with IT processes and business processes. It's moved from being an ITSM to an ESM. It creates one platform so an enterprise can bring all its functions together. It's one of the core features that led us to build a platform that combines our use cases with ServiceNow. In terms of integrations, I think they're able to cover most of the leading industry tools across the spectrum. 

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DK
Lead Technical Architect at itcinfotech

There are a lot of ready to use custom orchestration packs, which you can just do a drag and put it across any of your workflows. They're pretty good features. 

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AnkurAshok - PeerSpot reviewer
Senior Manager - Retail Sales at a computer software company with 10,001+ employees

This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge.

Overall, this is an effective solution with fast implementation.

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ST
Principal Consultant at a computer software company with 10,001+ employees

Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time.

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DP
Information Technology Specialist at a tech services company with 1-10 employees

Its most valuable feature is the ability to spin the cloud service automatically. If you get your approvals with Orchestration, you can activate and spin up a cloud server without any problem.

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IA
MD at LeaseWeb

The data visualization is good and is hard to find in other products, but the best feature is the ease of use.

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Buyer's Guide
ServiceNow Orchestration
March 2024
Learn what your peers think about ServiceNow Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,246 professionals have used our research since 2012.