ServiceNow Security Operations Pros and Cons

ServiceNow Security Operations Pros

Prem Raj
Technical Consultant / IT Architect at Alpha Data
The solution is available over the cloud and is easy to manage.
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SR
reviewer1377180
Sr Manager - Delivery Head (ANZ & South Africa) at a computer software company with 1,001-5,000 employees
My favorite feature is the application vulnerability scanner.
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ServiceNow Security Operations Cons

Raj Bartakke
Director Customer Success and ServiceNow Practice Lead at CoreSphere, LLC
They should stick to the roadmap and continue to build plugins and integrations with other third parties, enhance the UI, and enhance the reporting. It's all good. They should just continue enhancing the releases.
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Prem Raj
Technical Consultant / IT Architect at Alpha Data
The solution needs to make customization easier. You cannot do much customization immediately. It requires an extensive workload. If the customization process was user-friendly, it would be much better.
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SR
reviewer1377180
Sr Manager - Delivery Head (ANZ & South Africa) at a computer software company with 1,001-5,000 employees
The threat intelligence module needs a better dashboard.
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Find out what your peers are saying about ServiceNow, Splunk, Palo Alto Networks and others in Security Orchestration Automation and Response (SOAR). Updated: May 2021.
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