We are contracted by a federal organization to lead an engagement to integrate their existing Vulnerability scanner with ServiceNow SecOps Vulnerability Response with their existing ServiceNow ITSM solution.
The use case is to manage scan results from Tenable and help this organization better manage how these vulnerabilities are grouped, prioritized, assigned, processed, monitored and remediated.
Integration with the existing Request, Incident, Change and Configuration Management processes are key. Once a vulnerability is remediated, it needs to be confirmed via rescan and closed. This process informs the system so future remediations are resolved faster and more efficiently.