ServiceNow Security Operations Overview

ServiceNow Security Operations is the #6 ranked solution in our list of SOAR tools. It is most often compared to Splunk Phantom: ServiceNow Security Operations vs Splunk Phantom

What is ServiceNow Security Operations?

ServiceNow Security Operations is an Enterprise Security Response engine offering security incident response, vulnerability response, and threat intelligence. It’s built on the intelligent workflows, automation, orchestration, and deep connection with IT of the ServiceNow platform.

Buyer's Guide

Download the Security Orchestration Automation and Response (SOAR) Buyer's Guide including reviews and more. Updated: June 2021

ServiceNow Security Operations Customers

DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services

ServiceNow Security Operations Video

Filter Archived Reviews (More than two years old)

Filter by:
Filter Reviews
Filter Unavailable
Company Size
Filter Unavailable
Job Level
Filter Unavailable
Filter Unavailable
Filter Unavailable
Order by:
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Showingreviews based on the current filters. Reset all filters
Sr. Global PLM Project Manager at a manufacturing company with 5,001-10,000 employees
Reduces time to closure and closure metrics for vulnerabilities

What is our primary use case?

Deployment to customers looking to vastly reduce security incident response time and have an auditable trail of the post-mortem analysis on security incidents. Reduces time to closure and closure metrics for vulnerabilities.

Pros and Cons

  • "​Integration to other security tools allows for a consolidated view of all vulnerabilities, incidents, etc. for all sorts of leverage in a single platform to assess governance risk and compliance as well as an enhanced, enriched intelligence.​"
  • "Reduces time to closure and closure metrics for vulnerabilities."
  • "​Process framework and best practices for ease of integration between IT and security teams via incident, problem, and change.​"

What other advice do I have?

Definitely a slick solution based on the ServiceNow platform. It is easy to learn, deploy, and administer. A good array of integration options to the most popular security discovery tools, and integration with the rest of the ServiceNow platform provides huge benefits.
Buyer's Guide
Download our free Security Orchestration Automation and Response (SOAR) Report and find out what your peers are saying about ServiceNow, Splunk, Palo Alto Networks, and more!