ServiceNow Stability

SeanHook
System Architect at a pharma/biotech company with 1,001-5,000 employees
The SaaS platform has been very reliable. ServiceNow has been one of the few SaaS solutions that we have chosen that has not had major issues. The agility to provide test/dev instances, and the seamless access provided by their support team, have been essential in allowing us to work with the solution. View full review »
it_user561243
IT Coordinator at a financial services firm with 1,001-5,000 employees
It's a very stable product, it has a very good SLA and RTO. So far, so good, and I expect it will continue like that. View full review »
Consultant2008
Consultant at a consultancy with 10,001+ employees
It's pretty much a stable product. View full review »
Find out what your peers are saying about ServiceNow, BMC, Micro Focus and others in IT Service Management (ITSM). Updated: October 2019.
377,556 professionals have used our research since 2012.
Uzzawal Agrawal
Associate Director at a consultancy with 10,001+ employees
The stability is really good. As I mentioned earlier, the HR area has a lot of room for improvement in terms of stability. We are trying to customize a lot of things. But overall, in terms of being a stable solution, that is what comes from ServiceNow. View full review »
Mir Razvi
Sr. ServiceNow Developer at a tech services company with 10,001+ employees
It's stable and it's improving. You can't compare ServiceNow with any other tool. View full review »
Vadim Tomkevich
Project Manager, Manager of ITSM Consulting Team at a tech vendor with 10,001+ employees
The solution is quite stable. It's actually a big platform with a lot of plugins and a lot of things being introduced in each version. Sometimes there is not enough information about releases. For example, right now we have an issue understanding what the roadmap is for the Scaled Agile Framework. View full review »
it_user558933
Technology Strategy & Architecture at a consultancy with 1,001-5,000 employees
The stability of ServiceNow is excellent. I've never had any issues around its stability, scalability, availability, or any of those metrics. View full review »
reviewer896733
Director of Channels and Alliances at a tech vendor with 11-50 employees
It seems to be very solid. We have not run into any errors or problems, although we're not a very heavy user. If somebody was processing thousands of tickets a day, maybe they would run into something, but for us, it's solid. There are no issues at all. View full review »
Sridhar Babu
Senior Software Engineer at a tech services company with 10,001+ employees
Currently it's stable. View full review »
Dele Fakinlede
IT Systems Analyst Lead with 10,001+ employees
We've had no issues with the stability of the solution. View full review »
Khem Raj Kashyap
Senior Technical Lead at a comms service provider with 1,001-5,000 employees
I haven't found many stability issues in this tool. The uptime is relatively good. View full review »
Idan Harel
Managing Director at a tech services company with 51-200 employees
Stability is assured by the vendor. No issues found so far. View full review »
Konstantinos Kourtidis
Systems Analyst at a energy/utilities company with 11-50 employees
It is very stable. We have only had five minutes of downtime in three years. View full review »
Sai Geetha Dasariraju
ServiceNow Developer with 501-1,000 employees
It is a stable product. View full review »
SecArch3081
IT Security Consultant and Platform Architect at a pharma/biotech company with 10,001+ employees
It is stable. It seems good. View full review »
AssistVP33
Assistant Vice President at a financial services firm with 10,001+ employees
On a scale of one to 10, I would rate stability as a seven. View full review »
Gordon E Braun-Woodbury
Marketing Operations practice leader at a legal firm with 1-10 employees
Business94ba
Business Lead at a manufacturing company with 10,001+ employees
This solution seems stable. View full review »
Find out what your peers are saying about ServiceNow, BMC, Micro Focus and others in IT Service Management (ITSM). Updated: October 2019.
377,556 professionals have used our research since 2012.
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