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TA<\/span><\/div><\/div>
Tarun Arora<\/span><\/a><\/div>
Consultant at HCL Technologies.<\/div><\/div><\/div><\/div>
<\/i><\/i><\/i><\/i><\/i> <\/span>
Jul 16, 2021<\/div><\/div>
Vulnerability management could be improved. Also, integration with tools such as Microsoft Defender ATP needs improvement.<\/span><\/div><\/div><\/div>
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PJ<\/span><\/div><\/div>
reviewer1186881<\/span><\/a><\/div>
Global Solutions Manager - ServiceNow at a tech services company with 201-500 employees<\/div><\/div><\/div><\/div>
<\/i><\/i><\/i><\/i><\/i> <\/span>
Jan 4, 2022<\/div><\/div>
The RPA needs improvement. That's a new area for them that they're just entering into now. <\/span><\/div><\/div><\/div>
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\"Chaithra<\/div>
Chaithra R<\/span><\/a><\/div>
Technical Lead at a tech services company with 501-1,000 employees<\/div><\/div><\/div><\/div>
<\/i><\/i><\/i><\/i><\/i> <\/span>
Jan 28, 2022<\/div><\/div>
Loads slower than expected, and its user interface needs improvement.\n\nSupport for this product also needs to improve on their response time.<\/span><\/div><\/div><\/div>
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MR<\/span><\/div><\/div>
Mir Razvi<\/span><\/a><\/div>
Solution Architecture at Accenture<\/div><\/div><\/div><\/div>
<\/i><\/i><\/i><\/i><\/i> <\/span>
Nov 21, 2018<\/div><\/div>
There are a few things that it needs to improve, like automation of most things out-of-the-box. For example, when it comes to cloud management, we are still going with manual intervention. Instead of that, if we had an out-of-the-box feature available, that would be great.<\/span><\/div><\/div><\/div>
Read full review<\/a> <\/i><\/div><\/div><\/div><\/div><\/div>
VT<\/span><\/div><\/div>
Vadim Tomkevich<\/span><\/a><\/div>
Project Manager, Manager of ITSM Consulting Team at EPAM Systems<\/div><\/div><\/div><\/div>
<\/i><\/i><\/i><\/i><\/i> <\/span>
Nov 28, 2018<\/div><\/div>
There are Virtual Task Boards in the tool in the latest releases. There are many of them in the Scaled Agile Framework. There is some room there for improvement. It's really quite promising but, at the same time, it could be improved and I believe it will be improved soon.<\/span><\/div><\/div><\/div>
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\"it_user558933<\/div>
it_user558933<\/span><\/a><\/div>
Technology Strategy & Architecture at Deloitte New Zealand<\/div><\/div><\/div><\/div>
<\/i><\/i><\/i><\/i><\/i> <\/span>
Nov 27, 2018<\/div><\/div>
For me, there's a real opportunity, especially within the IT Service Management suite, to give a much better overall view of the workflow that individuals have across the different applications. At the moment, a lot of information is quite siloed in the different tables in ServiceNow.<\/span><\/div><\/div><\/div>