ServiceNow Questions

User at DDD
Jul 16 2021

Hi, I'm doing integration between Tenable and ServiceNow and I'm looking for an API for Tenable Connector into ServiceNow.

Does anyone have good recommendations? 

Thank you!

David Sachs
Advisor to the CEO at Exigence

What do you think of MIM feature in ServiceNow?

Roland ZuurveldIn that regard, the major incident management gives service organisations and… more »
Julia Frohwein
Content and Social Media Manager
IT Central Station
Aug 11 2021

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover
Content Specialist
IT Central Station
Aug 11 2021

Hi Everyone,

What do you like most about ServiceNow?

Thanks for sharing your thoughts with the community!

Miriam Tover
Content Specialist
IT Central Station
Aug 11 2021

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Frohwein
Content and Social Media Manager
IT Central Station
Aug 11 2021

Please share with the community what you think needs improvement with ServiceNow.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover
Content Specialist
IT Central Station
Aug 11 2021

If you were talking to someone whose organization is considering ServiceNow, what would you say?

How would you rate it and why? Any other tips or advice?

IT Service Management (ITSM) Questions
Randy Olsen
Coordinator of Information Technology at Mississippi Bend Area Education Agency
Sep 16 2021

Hi community members,

We need a lightweight ticketing system with superior communication/ticket submission options like chat/SMS/email (for ease of use by end-users).

Having a KB would be ideal and we don't need a ton of depth around SLAs, billing or CRM features. As we're an EDU/K12 organization, price is a factor as well.

Can you recommend a good product/solution that matches the mentioned requirements?

Thanks in advance!