IBM SevOne Network Performance Management (NPM) Stability
BB
B. Boddy
Sr. Network Engineer at a comms service provider with 10,001+ employees
It's very stable. We have only had a few minor issues and they were mostly hardware-related.
View full review »JB
Jerry Blalock
Associate Director at a wellness & fitness company with 10,001+ employees
The system is highly stable, so we generally have zero downtime. We only take the system down for patching and upgrades about twice a year. There aren't usually patches in between upgrades unless there's a security emergency where they release a hotfix to address something. That's rare. Since we got the system up and running, we've had a few problems with it. We've not had any significant downtime related to the system.
View full review »GL
Gary Leighton
Principal Network Engineer at a comms service provider with 10,001+ employees
Stability is very good. We have had very few problems, other than during the upgrade process. So, the stability of the product on a day-to-day basis is pretty robust. There have been no bugs or glitches. It is fairly reliable.
I look after its deployment and maintenance.
View full review »Buyer's Guide
IBM SevOne Network Performance Management (NPM)
March 2024
Learn what your peers think about IBM SevOne Network Performance Management (NPM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.
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Ai Dow
Network Tool Manager at a financial services firm with 10,001+ employees
Stability-wise, so far, it has been good. The only trouble we had was when we suddenly exceeded our license count. That was because of the mistake that we made in the object rules.
View full review »WV
Wilmer Geo Velasquez
Sr. System Manager at ATOS
It's pretty stable. We hardly have any issues with the product. When we encounter issues, they have a good support structure with their help desk. We get a pretty quick turnaround on any issues that we raise with the vendor.
View full review »GP
Graham Prowse
DevOps Manager at Spark New Zealand
In terms of stability, I can only recall one incident in the last four years. Most incidents are due to Kafka feeds, which are not part of SevOne, that we feed data to. I think we've had one problem with one upgrade, but otherwise the platform's stable. It just works.
One other issue we've had is where we didn't dimension the box sufficiently well, we changed the polling interval and level, and we didn't have enough capacity, but that was simply an under-dimensioning problem on our side.
SM
Scott McAdam
Manager of REN Operations at Rogers Communications
The stability is rock-solid. In the past four years, it has been great, and I can't think of any stability problems. It has never been unavailable. We have a cold standby in another data center and we have never had to use it.
View full review »MD
reviewer1475544
Sr, IT Engineer
In terms of stability, if the box is getting hot, is it having a performance issue?
It is a stable solution. They don't have to call anybody. If anybody is having any problem or performance issue, it's going to scale-up from a VMware point of view. But in Azure, sometimes if the VM needs more memory, more CPU, it cannot do that upgrade because of the lockouts. Then it's SevOne and there has to be a call out to the technical support team who comes from the bridge and starts checking the issue. That is a possibility. You can consider this tool a stable solution.
View full review »JO
Joseph Opoku
Lead Engineer, Monitoring Tools Team at Lumen
SevOne is one of the most stable monitoring tools I have worked on. It's stable because every database and every appliance is backed up three ways, which is a little bit more than most companies do. Each appliance is backed up by its peer and also backed up to the cluster master.
View full review »AP
Amarnath Palaniswamy
Solution Architect at a media company with 10,001+ employees
The stability is pretty good. It is the best when compared to other products on the market.
View full review »YC
Yuv Chhetri
Senior Voice Engineer at Access4
It is definitely stable. We have only had a few instances where SevOne froze and they were probably related to the small number of resources we had allocated to SevOne when we initially installed it. As the number of objects grew, we didn't upgrade the VM resources.
There have also been a few bugs in SevOne and we have worked with SevOne support to resolve them. But overall, it is definitely stable.
View full review »Compared to others I’ve used, it's very solid and support is extremely responsive if and when we have had any bugs or defects. At times, when we have lived on the leading edge of advanced release code we’ve encountered more, but if we stay back on solid GD versions, it's solid.
View full review »DT
reviewer1803582
Consulting Manager at a tech services company with 11-50 employees
I rate SevOne eight out of 10 for stability. Our customers are happy with SevOne's stability because the system is quite robust. Some of our customers have been running it for years without issue.
View full review »EP
reviewer1598598
Network Engineer at a manufacturing company with 10,001+ employees
It is very stable.
View full review »BS
reviewer1543041
Network monitoring engineer at a computer software company with 10,001+ employees
The stability is 100%. It is very stable.
View full review »SP
reviewer1571181
Network Analyst at a computer software company with 10,001+ employees
The stability is dynamite. We are having some issues in our VM world, where we don't have visibility to our peers that are out in the VM world. Sometimes our teams might get a peer locked up or whatever, but it's never SevOne's problem. When we had our appliances, it was rock solid. There were no issues with SevOne. You had a disk array and if you had a disk that went bad, you just ordered the disk and dispatched somebody out. I'd give them a positive as far as stability.
View full review »Our installation is a very large scale one. We initially had issues getting the product to accommodate the number of network devices to monitor. After a set of fine tune steps, we did not need to turn this part back on.
View full review »AP
reviewer1564551
SevOne Admin at a financial services firm with 10,001+ employees
Overall, it is pretty solid. We've made some changes to the SevOne infrastructure, and we moved to VMs from physical appliances. Because of this transition, some things have become a little unstable, but we're working on these issues. It doesn't seem to be a SevOne issue, but because of the change of infrastructure of SevOne, we have had to have a lot of calls with their technical support to figure out what's going on with it.
View full review »GS
Gurpreet Saini
Professional II Service Delivery Coordinator at a computer software company with 10,001+ employees
It is resilient. If the server goes down, all the data and functionality is taken over by a secondary server. In our scenario, there has been no data loss.
View full review »Not, over the last one and a half years.
View full review »SD
reviewer1597794
Network Engineer at a financial services firm with 1,001-5,000 employees
It is really stable. We don't have any issues, except when we do our disaster scenario a couple of times a year. We have to physically cut the connection between our sites for redundancy and compliance. Then, we can sometimes see that we need to ask the help of support to put back the database in a correct state because the replication is not always clicking well. But, that is most likely because of the technology used behind it. MySQL is always a bit sensitive in this kind of scenario. So, I am not sure it is really the SevOne application that has an issue. It is more the technology that lies behind it which can be a bit faulty in these kinds of scenarios. Besides the replication, it works really nice.
Without disaster scenarios, we are reaching 100% of availability easily.
View full review »The only stability issue we had was with a recent upgrade, which took us a long time to backup and restore. We had significant issues with the stability of the PLA platform early on but they fixed and relaunched – very few companies have done that. The PAS and DNC have been rock solid.
View full review »The appliances run quite stable.
View full review »I have not encountered any stability issues.
View full review »Yes, we had stability issues. Specifically, when we update to a new version, it often affects the reports that are created.
View full review »We've had a few issues pop up here and there, but generally it's been a stable product. My biggest complaint now is that I've got 70 systems I have to upgrade with no simple way to do it. I'll have to get professional services involved, and that's going to be expensive.
View full review »It is very stable.
It's been rock solid.
View full review »AM
Adrian Moran
Sr Service Desk Agent Tier I, II at a tech consulting company with 10,001+ employees
I have not encountered any issues with stability.
View full review »No issues with stability.
View full review »Only a few minor issues which were resolved by SevOne support.
View full review »It's been great with no issues.
View full review »It's been stable. We've had no issues with instability.
View full review »EB
reviewer1169157
Analyst of Budgets and Financial and Administrative Information at a tech services company with 1,001-5,000 employees
SevOne provides us with great stability in the production environment. It's also very scalable, too.
View full review »No. There is high availability. We haven't had any issue like appliances going down or the server going down.
The alerts are also properly generating, as per the policies. So if you correctly create the devices and correctly ID the devices in your tool, then I think you will get proper results with this monitoring tool.
View full review »No issues.
View full review »No, very stable.
View full review »No issues encountered.
View full review »There were no issues with the stability.
View full review »There were no stability issues for me.
View full review »CA
Christian Amador
Consulting System Engineer at a tech services company with 1,001-5,000 employees
Buyer's Guide
IBM SevOne Network Performance Management (NPM)
March 2024
Learn what your peers think about IBM SevOne Network Performance Management (NPM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.