SharePoint Customer Service and Technical Support

MichaelSoliman
Owner at Alopex ONE UG
I have been using the commercial technical support and they're always professional. It's not cheap, but they are always professional. So if there's problems to be solved, Microsoft tops off as excellent. View full review »
Monique Every
Technical Writer at a tech company with 501-1,000 employees
Our technical support is all in-house, so I can’t really supply a meaningful response. I have found a wealth of support information (on SharePoint blogs and forums) which has helped me troubleshoot a variety of issues. View full review »
SysMan2876
System Manager at a financial services firm with 11-50 employees
Technical support is very good. View full review »
Find out what your peers are saying about Microsoft, Alfresco, OpenText and others in Enterprise Content Management. Updated: January 2020.
391,122 professionals have used our research since 2012.
MichaelSoliman
Owner at Alopex ONE UG
Technical support is extremely well developed with Microsoft. It's just that you have to pay for it, so it is not for someone without Software Assurance. View full review »
Cesar Danecke
Information Technology Supervisor at PUCPR
Technical support with SharePoint is very good, very easy and includes support for multiple languages. It can be opened by several channels. View full review »
Cecil Rupp
User
he Microsoft reps were always helpful; although they were not always up to speed with the latest offerings and capabilities from Microsoft. Persistence pays off thought. I usually eventually got the answers to my questions. View full review »
Kumar_Rajesh
Vice President & Head Technology Transition at a tech services company with 10,001+ employees
I would rate Microsoft technical support as a six out of 10. They are just okay. View full review »
JulioYzaguirre
Information Technology Manager at a tech services company with 11-50 employees
We have support with Microsoft, we pay for support for every year. The support is okay. View full review »
Salvador Sibrian
IT Solutions Architect at a transportation company with 1,001-5,000 employees
We have not yet had a need to contact tech support. View full review »
VeyselOzdemir
Managing Director at a tech services company with 11-50 employees
Partner was not good. They did not have so much experience. View full review »
reviewer907167
Cloud Solution Architect at a tech services company with 1-10 employees
The product and technical support teams are really good. View full review »
Michelle Johnson
Manager with 51-200 employees
The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem. View full review »
Find out what your peers are saying about Microsoft, Alfresco, OpenText and others in Enterprise Content Management. Updated: January 2020.
391,122 professionals have used our research since 2012.