Siebel Reviews

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Anonymous User
Real User
IT Architect at a financial services firm with 5,001-10,000 employees
Jun 26 2017

What is most valuable?

I have found the assignment management and contact management features the most valuable.

How has it helped my organization?

With the implementation of the "assignment manager," we are now able to automate assignment rules that we previously had… more»

What needs improvement?

Extending the possibility for functional segregation would allow us to decentralize certain functions between different… more»

What's my experience with pricing, setup cost, and licensing?

I would give different advice depending on the company's size. If the company is large, then the cost of Siebel licensing… more»

If you previously used a different solution, which one did you use and why did you switch?

We did not have a different solution.

What other advice do I have?

Look at other alternatives in the market depending on what they need. There are a variety of solutions that can contribute… more»

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