Signavio Process Manager Experts and End-Users' Needs

Does the solution’s functionality give everyone in your organization, from process experts to end-users, what they need? If yes, please provide examples.

MarkVoges
Head of Global Operation Excellence at a media company with 1,001-5,000 employees
I would say that in seventy to eighty percent of the cases, this tool gives people what they need. There is always ten or twenty percent of the things in each tool that can be made better in the future. For us, this solution makes it faster for us to develop and document processes, and then bring them into the whole company using the Collaboration Hub.
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JennyBruhin
Business Process Consultant at Hirslanden AG
With respect to providing our users with all of the tools they need, it depends on which side you're talking about. As editors, it's giving us pretty much everything, although we have to do some workarounds. We have process management and we have document management on top of it. We are using two different systems for this and we have connected them because you cannot do it all with Signavio alone. It is not very user-friendly if the user puts one hundred documents into a single process, so we use a different solution for that, and the users jump onto another system. We are keeping mind, of course, that Signavio is not a document management tool, it's a process management tool. Certainly, I think that our needs are covered right now. We have a big transformation project going on and we do a lot of standardization and process variance, so we have combined them in the architecture. Compared to process mining or process intelligence, our use case is simple, so our requirements are met.
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Muhammad-Ismail
Operations Governance and Oversight at a consultancy with 501-1,000 employees
The solution functionality gives everyone in our organization what they need. One way or another, people are sort of developing their business processes on their own, but it differs from department to department. Now, we have a consistent way to model the processes and communicate them. It is now in one unified language.
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StephanSiegwart
Process Engineer at Swissgrid
For the time being, I think that everyone in our organization has the functionality that they need.
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MarkusBurger
Manager at a consultancy with 51-200 employees
I think that this solution gives our users everything they need in terms of functionality. In my opinion, it's customizable enough that you can realize your own ideas, but it's also standard enough that you don't have to make too many changes.
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AlejandroBasterrechea
Procurement Lead at a tech services company with 10,001+ employees
I think the solution's functionality provides everyone in our organization what they need. I am not a super user, but more like a standard user. For the requirements we have today, at least in my team, we are covered.
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DeenNajimudeen
Assistant Director at Ernst & Young
The solution's functionality gives everyone in our organization, from process experts to end users, what they need. There are a lot of times that we talk to the business owner, as we have a lot of client facing teams. Signavio has enabled us to speak to them directly. In other cases, we wouldn't really talk to them about processes, whereas here, because they can access their process with a click of a link, it makes it easier to comment and say, "Actually, we don't work this way anymore." That sort of feedback helps us to immediately look at it, take in all of its implications, and then change the way we work, so we can still be an enabler rather than an obstruction to their work as well. In the end, their work is what brings revenue to our company too, and we just have to be there to do everything for them.
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OliviaKleine
IT Team Assistant for Integrity and Compliance at TUI Group
With respect to giving all of the users what they need, it is hard for me to say. We mainly have power users, experts, and then we have a few users who only leave comments. We haven't rolled out the Collaboration Hub on the whole company yet.
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reviewer1238784
Process Architecture Lead at a insurance company with 1,001-5,000 employees
The functionality gives everyone in our organization — from process experts to end-users — what they need.
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JanBergman
Team Leader Business Process Management at Laepple AG
Signavio gives everybody in our company what they need. It's simple and a great advantage.
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StantonAttree
Principal Business Process Architect at Met Office
I would say that this solution gives everyone in our organization everything that they need, apart from the process improvement functionality, but it's on the way.
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