Signavio Process Manager Overview

Signavio Process Manager is the #2 ranked solution in our list of Business Process Design tools. It is most often compared to Celonis: Signavio Process Manager vs Celonis

What is Signavio Process Manager?
The Signavio Process Manager is an intuitive BPM solution for professional process modeling. Whether you want to create current-state documentation or target concepts, the Signavio Process Manager is your best choice for process modeling. Thanks to innovative web technology, you can get started right away and include your colleagues in collaborative design.

Signavio Process Manager is also known as Signavio Process Editor.

Signavio Process Manager Buyer's Guide

Download the Signavio Process Manager Buyer's Guide including reviews and more. Updated: December 2020

Signavio Process Manager Customers
DHL, Transurban, Prudential Life Assurance, Zalando, T-Systems, Audi BKK, 1&1, Bugatti
Signavio Process Manager Video

Pricing Advice

What users are saying about Signavio Process Manager pricing:
  • "I think we're spending about $150,000 a year on licensing costs."

Signavio Process Manager Reviews

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SandraSheppard
Lead Business Analyst at a media company with 10,001+ employees
Real User
Top 20
Dec 3, 2019
Enables us to identify business analysts that are working on two different things and link up efforts

What is our primary use case?

We are using it in a mixture, actually. We have got our business-as-usual business analysis activities and we are getting our business analyst to model the processes that they would normally draw up in their day-to-day activity. Instead of doing it in Visio, we are asking them to do it in Signavio to get the depth of the information that we actually need for the process plans. Things like attributes, the full details of the task descriptions, the full roles and all that is recorded and then filed centrally. What we are also doing is we are trying to expand our scope. This has been a project… more »

Pros and Cons

  • "The features I find most valuable are ease of use and the Collaboration Hub."
  • "Customized reporting can be improved to make this a more versatile tool."

What other advice do I have?

One of the important things for us when we were looking at solutions, was the ease of use. A lot of other solutions out there were just like Visio. The interface for Signavio is good. It is easy to use. It is self-explanatory. I can't really say much more about it in that way. The ease of use affected the adoption in our organization massively. If it had not been easy to use and people were struggling with it, then they just would not have used it. So I'd say it's quite a high factor in making a choice. Because we are still not using it to its full capacity, it is difficult to really assess…
JennyBruhin
Business Process Consultant at Hirslanden AG
Consultant
Top 20
Apr 28, 2020
Full process visibility helps promote collaboration for the betterment of business processes

What is our primary use case?

In our company in healthcare, we right now focus on process documentation in order to build a base for future process improvement and potential automation. We use the Signavio Process Manager to design the processes and publish them on the Collaboration Hub. This adds to the transparency of the business since all employees have access to the Collaboration Hub and see the documented processes as visualized models. This transparency is fostering the collaboration between business units by reducing silo thinking and thus enabling continuous process improvement.

Pros and Cons

  • "The collaboration function in the project views is valuable because people can comment on the processes and we can respond."
  • "I would like to see the inclusion of some document management functionality so that we don't need to integrate with a second solution to accommodate this."

What other advice do I have?

In general, I think it is very important to understand the/your functionality of process management in a company and its relationship/alignment with business strategy. Based on the visions of where you want to go with process management, the right tool for the missions needs to be chosen. I personally am very much convinced by the modularized solutions Signavio is offering in one SaaS software package: Process Manager, Process Intelligence and Workflow Accelerator all connected with the Collaboration Hub. If you want to push business transformation forward, want to go into process mining…
Learn what your peers think about Signavio Process Manager. Get advice and tips from experienced pros sharing their opinions. Updated: December 2020.
455,108 professionals have used our research since 2012.
StantonAttree
Principal Business Process Architect at Met Office
Real User
Top 5Leaderboard
May 18, 2020
Good integration of process modeling, collaboration and automation

What is our primary use case?

The primary use case of this solution is to raise process maturity in this UK government agency. The organisation is a 'trading fund' which has both publicly funded and commercial produces and services. We began, in 2016, with a very low level of process maturity. Some inconsistent and non-standard policies and procedures had been published on the corporate intranet. There were no BPMN 2.0 workflow models or process architecture to any industry-standard; mainly models produced in Microsoft Visio or PowerPoint. We needed to raise awareness of the value of effective business process management… more »

Pros and Cons

  • "The collaboration hub is good because it allows us to share the models that we've captured and to get comments back, and we don't all have to be in the same room, it can be remote and over time."
  • "The performance metrics appearing in the collaboration hub needs to be improved."

What other advice do I have?

Our head office looks highly professional - it is modern architecture of metal and glass - it looks impressive - so you would expect the processes that go on within it to be super-slick. We are getting there now. When I joined the organization in 2016, it took weeks to get a laptop issued for a new starter. We still have a lot of work to do to model processes and manage them properly. We don't use the process intelligence function at the moment, but I think that we need to. We will be speaking with Signavio later today. We are interested in process intelligence, but we don't have it yet. My…
reviewer1238784
Process Architecture Lead at a insurance company with 1,001-5,000 employees
Real User
Dec 2, 2019
Gives us the opportunity to create a simple view but keep it very detailed as well

What is our primary use case?

We are using the process manager. We have used the collaboration component quite heavily with some of our projects to communicate with some of our other partners. Currently, we are doing some work with some external companies and putting their processes into ours. We have actually been able to communicate directly with them. It has really cut down the time projects take and reduced some of the complexity of following communications with emails going forwards and backward all the time. We are currently going through the business operating model so we can drill down start at our operating model… more »

Pros and Cons

  • "One of the most valuable features is ease of use which has really been a good thing to put into the business. People like tools that they can just pick up and use straight-away."
  • "The collaboration and commenting are great. However, I think it would be more useful for people to get notifications of comments straight-away so we can react even quicker to them than we already can."

What other advice do I have?

The solution's integration of process modeling, mining, and automation in one place really helps. That Collaboration Hub is a nice feature, but also the separation of the modelers and having them in their own space. But it is that Collaboration Hub that really helps bring everything together. We have not fully looked at how the process intelligence will incorporate with that yet. That is something we are still to look into, but I can certainly see that it will be able to just pull those different elements together and layer them. The product certainly helps us identify process improvements and…
DeenNajimudeen
Assistant Director at Ernst & Young
Real User
Dec 2, 2019
Enables everyone to comment, contribute, and discuss the processes itself

What is our primary use case?

There are plenty of use cases. One of the key things that we're trying to understand is related to the fact that a lot of our teams are working in different methods. Especially being in a global layer of the company, we're trying to see how similar teams from different geographies are working, in order to find a synergy or find the best way to learn from each other. That's why we've taken on Signavio to do our business process mapping.

Pros and Cons

  • "The most valuable feature for me is the collaboration point of view, where everybody has a single view, or source of truth, and everybody sees the same thing. Everyone can comment, contribute, and discuss the processes itself, which makes it easier to funnel down the most value adding comments and make the relevant changes to the processes. This leads to the next best iteration or version of your process."
  • "For me, given I've got a lot of experience working with BPMN and other process management tools, in terms of the interface, I think there's a little bit more that can be improved to match what the conventional BPMN offers. I've been constantly trying to give this feedback to Signavio, to let them know that it needs to be more coherent with the original BPMN version of the stencil."

What other advice do I have?

There's a specific type of product that works for your company, and there could be a lot of factors that finally allow you to settle or choose one. For us, it was Signavio because of the fact that they were a good product and we already had an existing relationship. You must really think about adoption. That's the key thing, because for a product of this scale if the adoption is low, you're not going anywhere with it. The friendlier and easier it is to grasp, the better it is going to work for your wider company. That would be my advice. I would give it an eight and a half out of ten. If you…
Muhammad-Ismail
Operations Governance and Oversight at a consultancy with 501-1,000 employees
Real User
Top 20
Dec 1, 2019
Enables us to carry out the entire process environment life cycle in a unified manner and for our employees to be more productive

What is our primary use case?

We've had a restructuring in our company last year, so a lot of functions that have come are quite new and a lot of new staff are being hired as well. It's particularly useful to have this repository of processes so that new staff can get on board easily and use the knowledge that's available to start working immediately.

Pros and Cons

  • "The fact that the repository is available on the web is the most valuable feature. It's a very simple tool. If you can use something simple and visual, you should be able to use the model as well in Signavio. It has the ability, for example, to track versioning control, so if you make updates to the processes, you have the ability to track the versions as well."
  • "I think the biggest selling point that Signavio talks about is its collaborative aspect. However, there's still a lot more improvement in terms of what they can do, how they receive comments, address comments, whether they actually provide feedback, etc. There is still a little bit more improvement to be made on those areas."

What other advice do I have?

If you are thinking of a solution where you don't have to be dependent on external resources through the modeling part and you want to be more self-sufficient, Signavio is the way to go. It enables you to get your own staff to do the process documentation easily. The most important thing is that we're able to update the processes periodically, which is what we wanted. We didn't want an obsolete processing repository after a few years. We want to give the incentive to staff to update them. That's one of the major reasons I would say you should adopt it. I would rate this solution an eight out…
JanisSteltner
Process Manager at a energy/utilities company with 51-200 employees
Real User
Top 20
Dec 2, 2019
Editor is easy to use and works well for live model editing sessions

What is our primary use case?

We have created a process house in our company and are defining thirteen end-to-end processes. We created process teams to create the end-to-end processes and we define process owners for each of these. After this, we meet for support workshops to build level three processes in Signavio and link them to each other. We also create end-to-end-to-end processes, because sometimes business processes jump from one end-to-end process to the next, to the next, and then back to the first. This solution is also used to define the communication between the different departments and erase silo thinking… more »

Pros and Cons

  • "The ability to leave comments in the Collaboration Hub is a good and easy way for the employees to give feedback on the processes."
  • "Signavio Process Manager needs to have an integrated document management system to better work with processes that rely heavily on documents and document flows."

What other advice do I have?

This solution makes it easy to model and has good collaboration capabilities. For us, it is perfect. My advice to anybody who is considering this solution is to try the free, thirty-day trial and see if they like it. If so, then go with them. I would rate this solution a nine out of ten.
MarkusBurger
Manager at a consultancy with 51-200 employees
Real User
Top 20
Nov 28, 2019
High usability and good collaboration tools help bring everybody closer to the process

What is our primary use case?

We are working to help our customers with manufacturing use cases from areas such as the automotive sector, mechanical engineering, production, and OEMs. Most of the time, it is end-to-end processes. Our specialty is supply chain management on operational manufacturing, and in this environment, we usually use Signavio to model end-to-end processes.

Pros and Cons

  • "The collaboration hub, which helps us in terms of being able to communicate with our customers, brings everybody into the tool and close to the process, allowing them to comment and to implement their own processes."
  • "One of the most important points in Signavio that would be a great change would be the management of variants of the process."

What other advice do I have?

Our clients are not currently using the process intelligence functionality because of a lack of quality data. However, some are starting to implement SAP this year and based on this implementation and the gathered data, there will be definitely a process intelligence or process mining approach. This will happen in the next two to three years. From our internal BPMN survey of over seventy tools, I feel that Signavio is still a very good choice. That said, there is always room for improvement. I would rate this solution a nine out of ten.
See 29 more Signavio Process Manager Reviews