Signavio Process Manager Stability

SandraSheppard
Lead Business Analyst at a media company with 10,001+ employees
We have not had any stability issues other than recently when they updated to Velocity. You could expect things like that to happen when a new product comes out. Apart from that, it has been 99% stable. View full review »
JennyBruhin
Business Process Consultant at Hirslanden AG
Overall, the solution offered by Signavio is very stable. We had from time to time some troubles with stability at the beginning, where users couldn't access the Collaboration Hub. However, this was due to the fact that our servers are based in South Africa. Therefore, the source of the problem is the location of the servers, which made communication with the Signavio cloud unnecessarily complicated. In the context of healthcare though, even a short system failure might have a significant impact on our daily business. Since we combine BPM with DMS, our end-users need the Signavio access to retrieve their documents for patient treatment. If the access is denied, we all feel the anxiety level increase (slightly) because our value proposition is addressing people's life and their wellbeing. View full review »
StantonAttree
Principal Business Process Architect at Met Office
This solution is stable, the only issues we have had are on our side and not with Signavio. View full review »
Find out what your peers are saying about Signavio, Software AG, Microsoft and others in Business Process Design. Updated: February 2020.
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reviewer1238784
Process Architecture Lead at a insurance company with 1,001-5,000 employees
It has been very, very stable for us. So far so good. I think we had one small outage but it was dealt with really quickly. View full review »
DeenNajimudeen
Assistant Director at Ernst & Young
So far, I haven't had any really bad experiences, so I couldn't really comment on the stability. So far it's been working okay for me. View full review »
Muhammad-Ismail
Operations Governance and Oversight at a consultancy with 501-1,000 employees
I think it's been very stable so far. There have been no crashes or other issues. We're happy with their regular updates. View full review »
JanisSteltner
Process Manager at a energy/utilities company with 51-200 employees
I would rate the stability a nine out of ten. However, once last year, I had to present this solution to our CEO and it wasn't working. That was not good, but it was the only time when it wasn't working. View full review »
MarkusBurger
Manager at a consultancy with 51-200 employees
I have no worries with respect to stability. View full review »
AlejandroBasterrechea
Procurement Lead at a tech services company with 10,001+ employees
I am not a technical person, but so far I have not seen any performance problems. View full review »
SarahBullen
Head of Business Analysis Design and Engineering at BBC
Stability-wise, it's been fine. We've had a couple of minutes of downtime and when we've rung the Signavio help team, they've been fine and worked with us and it's been back online. There is nothing where I'd say it had an impact on what we were doing. View full review »
StephanSiegwart
Process Engineer at Swissgrid
Stability has been fine for quite some time, although I had some trouble with the introduction of a new release a few weeks ago. This shook the stability slightly, and unfortunately, it was exactly at the time I was giving a course on using Signavio. It took perhaps one or two days where it was very slow, and sometimes not responding at all, but it is now back to normal and working well. View full review »
OliviaKleine
IT Team Assistant for Integrity and Compliance at TUI Group
I generally have not had problems with stability issues. It's running really fast and smooth especially for how complex some of the diagram sketches are. The only problem is that it's online-only, and there's nothing like an offline feature, which means that it is only as stable as your internet connection. View full review »
Tiger Pillay
Manager at a financial services firm with 10,001+ employees
We've had no issues in terms of down times or anything since implementation. I suppose the lack of downtime depends on our AWS server. That's all based in Australia. View full review »
SanjeevNellicherry
Operations Change at Morgan Stanley
There have been no major issues, as we are on-premises. We're not on a cloud origin, although we'd like to move to that at some point. View full review »
Andrew-Lim
Managing Director at Andrew Lim Consulting
The stability is absolutely amazing. Up until now, I haven't had anything that I'm not satisfied with. We have not had any downtime since I have been with the company. View full review »
SemirKljajic
Quality Management at J Wagner
I think it is a very stable product. I found a bug once but I thought I must be doing something wrong. I reported it anyway and it turns out it was actually a bug. There is supposed to be a star at the top right of the process screen to make favorites. If you're looking at a process you can make this a favorite by just clicking on the star and it saves to a favorites list. I was demonstrating the Collaboration Hub to my colleagues in the quality department so the end-users would know how to make a favorite for the processes they needed to visit often. When I went to show them, the star wasn't there. I had to explain that normally there was a star and you can click them to create your favorites. It was a small bug and nothing that made the product crash. So I made a ticket the issue was solved I think after two days. View full review »
reviewer1238751
Sales Operations at SAP
I never have problems with the stability of the solution. View full review »
InkaBarg
Senior Compliance Manager and IT Systems at Tui
This solution is stable. We have not had any issues or bad experiences, and also the support is very good. If we had an issue they would help resolve it. View full review »
MarkVoges
Head of Global Operation Excellence at a media company with 1,001-5,000 employees
Based on my experience over the past four to six months, I would rate the stability a nine out of ten. View full review »
TimReule
Process Manager at a wholesaler/distributor
I think that stability is pretty good, although sometimes, the key users tell me that it is running slowly. I'm not sure if it is our internet connection or the service from Signavio, but when we simply re-load, most of the time it fixes the problem. View full review »
SverreLenes
Process Advisor at Statnett
It's a cloud solution, so usually, it's stable, but once in a while, you might lose contact with Signavio for a few minutes. I never experienced the loss of contact for more than an hour. View full review »
KonradPiayda
Manager of Process and IT at Phoenix emobility
This is a reliable solution for the most part, although sometimes we see some delays when you pick a process. We don't know if the delay is being caused by the connection or the server at Signavio. Either way, the problem is not bad enough to affect our company. Even our implementation in China is working well, with our Chinese colleagues working on the same platform that we do. View full review »
Ibraam
Regional Director at a consultancy with 51-200 employees
It is very stable. View full review »
EricMellahn
Business Process Manager at Chal tec
Last year, we had a blackout for one day or something like that, but since then it has been very stable. View full review »
MichaelZilz
IT Consultant in House at Interseroh proserv gmbh
This solution is very stable. I cannot remember a situation where it has broken down. View full review »
JanBergman
Team Leader Business Process Management at Laepple AG
This is a very stable solution. Sometimes it is a little bit slow, but most of the time, it's good. View full review »
StephanMuller
Owner at BPM Stephan Muller
From my experience, I think that stability is within the level that is accepted by the users. When an error occurs, the users are sometimes unaware as to whether it is a system error or something that the user had done themselves. Some experience is needed. People are also aware that they can access the Signavio help desk to look for answers, although I find that for day to day work, people tend to not contact service with questions. View full review »
SvenTurpes
Group Accountant at HUGO BOSS
This is definitely a stable product. I have never had any big issues with it. View full review »
MarinusEber
Partner at PricewaterhouseCoopers
From time to time we have performance issues with Signavio, but in general it's stable. View full review »
NickLudwig
Process Manager at DKV Mobility Services
We have had no problems with respect to stability. View full review »
Find out what your peers are saying about Signavio, Software AG, Microsoft and others in Business Process Design. Updated: February 2020.
399,540 professionals have used our research since 2012.