When it comes to selecting a vendor, the number one requirement is that they be able to provide the right support that we need to address our problem. The best vendor is able to best handle the needs of the market. We found this in Compuware.

We did not evaluate products other than Compuware, and this was eventually incorporated into Silk Central.

We did consider using the IBM Jazz Suite because we were using it for LAN application management. However, we felt that it was too complex and the learning curve was too great. There was no comparison in terms of usability. Therefore, we did not select it to use for automated testing.

HP, IBM.

I was not here at that time.

Not applicable to me.

We didn't look at other options.

No other options were looked at.