Silk Central Reviews

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Giovanni Pistarini
Real User
Test Governance at Poste Italiane
Apr 12 2019

What is most valuable?

The most important feature is the ability to customize it. Our company has many different needs, and creating a standard requires direct access to the database. It is very… more»

How has it helped my organization?

This solution adds value because we are able to get the right information at the right time, which helps us to make the right decisions. We have more than one hundred and… more»

What needs improvement?

We are primarily interested in improving the flexibility to customize parts of the tool. At this point, we feel that the customization is bad. For example, we would like… more»

What's my experience with pricing, setup cost, and licensing?

The cost of this tool, in terms of licensing, is not large. Access to the technical support provides for good value because you enjoy the benefits of a company supporting… more»

If you previously used a different solution, which one did you use and why did you switch?

Originally, we did not use an automated tool. The process involved recording data in Excel worksheets and the reports were typed up in Microsoft Word. When we made the… more»

What other advice do I have?

I certainly recommend the use of this solution. You can start using it quickly, and we have found that the software is easy to learn. The tool offers many ways to get the… more»

Which other solutions did I evaluate?

When it comes to selecting a vendor, the number one requirement is that they be able to provide the right support that we need to address our problem. The best vendor is… more»
Cagin Uludamar
Real User
Application Architect at a financial services firm with 10,001+ employees
Oct 29 2017

What is most valuable?

* GUI: HTML-based and no installation is required. * Keyword driven testing: It lets our testers with no technical background easily create and maintain automated tests. * Issue management: It lets us forward product defects with logs… more»

How has it helped my organization?

We are in the process of wide spreading test automation skills to the teams of our organization. With the ease of use that Silk Central provides, our teams have a smooth learning curve in test automation.

What needs improvement?

From a test automation perspective, the main feature missing is the ability to schedule executions with only failed tests.

If you previously used a different solution, which one did you use and why did you switch?

Yes, but in my previous companies.

Which other solutions did I evaluate?

I was not here at that time.

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Silk Central Questions

What is Silk Central?

Silk Central is an open test management solution which unifies all test assets into one easy-to-use planning, tracking, reporting and execution hub. Silk Central enables you to gain control, collaboration and traceability across all areas of your software testing, whether your methodology is Agile, Traditional or hybrid. Silk Central provides integration of requirements, manual and automated tests, defect tools and your test execution, giving full traceability of the quality of your software testing regardless of role.
Also known as
Borland Silk Central, Micro Focus Silk Central
Silk Central customers
AmBank Group, Krung Thai Computer Services, Deakin University
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