Silk Central Reviews

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Giovanni Pistarini
Real User
Test Governance at Poste Italiane
Apr 12 2019

What is most valuable?

The most important feature is the ability to customize it. Our company has many different needs, and creating a standard… more»

How has it helped my organization?

This solution adds value because we are able to get the right information at the right time, which helps us to make the… more»

What needs improvement?

We are primarily interested in improving the flexibility to customize parts of the tool. At this point, we feel that the… more»

What's my experience with pricing, setup cost, and licensing?

The cost of this tool, in terms of licensing, is not large. Access to the technical support provides for good value… more»

If you previously used a different solution, which one did you use and why did you switch?

Originally, we did not use an automated tool. The process involved recording data in Excel worksheets and the reports were… more»

What other advice do I have?

I certainly recommend the use of this solution. You can start using it quickly, and we have found that the software is… more»
Cagin Uludamar
Real User
Application Architect at a financial services firm with 10,001+ employees
Oct 29 2017

What is most valuable?

* GUI: HTML-based and no installation is required. * Keyword driven testing: It lets our testers with no technical background easily create and maintain automated tests. * Issue… more»

How has it helped my organization?

We are in the process of wide spreading test automation skills to the teams of our organization. With the ease of use that Silk Central provides, our teams have a smooth learning… more»

What needs improvement?

From a test automation perspective, the main feature missing is the ability to schedule executions with only failed tests.

If you previously used a different solution, which one did you use and why did you switch?

Yes, but in my previous companies.
Find out what your peers are saying about Micro Focus, Zephyr Enterprise, Microsoft and others in Test Management Tools. Updated: July 2019.
352,106 professionals have used our research since 2012.
Nidhi Justa
Real User
Test Automation Lead at a insurance company with 5,001-10,000 employees
Aug 30 2017

What do you think of Silk Central?

What is most valuable?

Issues and Defect Management.

What needs improvement?

Reporting Execution planning Requirement Dashboard

For how long have I used the solution?

12 months.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

None.

How is customer service and technical support?

Good.

Which solutions did we use previously?

I have used HPE Quality Center, HPE ALM, JIRA, and Rally. They are much better tools than Silk. When I move clients, I have to use the tool they currently use, so I just learn them all.

How was the initial setup?

I am not sure, I didn’t set it up. It was set up in 1999 and I was not a part of my current organization.

What's my experience with pricing, setup cost, and

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User Assessments By Topic About Silk Central

Find out what your peers are saying about Micro Focus, Zephyr Enterprise, Microsoft and others in Test Management Tools. Updated: July 2019.
352,106 professionals have used our research since 2012.

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What is Silk Central?

Silk Central is an open test management solution which unifies all test assets into one easy-to-use planning, tracking, reporting and execution hub. Silk Central enables you to gain control, collaboration and traceability across all areas of your software testing, whether your methodology is Agile, Traditional or hybrid. Silk Central provides integration of requirements, manual and automated tests, defect tools and your test execution, giving full traceability of the quality of your software testing regardless of role.
Also known as
Borland Silk Central, Micro Focus Silk Central
Silk Central customers
AmBank Group, Krung Thai Computer Services, Deakin University
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