OpenText Silk Central Room for Improvement

it_user685080 - PeerSpot reviewer
Test Governance at Poste Italiane

We are primarily interested in improving the flexibility to customize parts of the tool. At this point, we feel that the customization is bad. For example, we would like to be able to automatize internal projects. We would like like to see the visibility improved, and want to perform certain tests faster.

We would also like to manage the integration testing end-to-end. This is very important to us.

In terms of usability and the interface, a few small improvements can lead to a lot of benefits. The interface is good but can be improved.

The section on managing requirements for testing has to be improved. This is an old feature that has not been updated at the same rate as the rest of the tool.

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it_user685080 - PeerSpot reviewer
Test Governance at Poste Italiane

Better management of mandatory fields.

Some minor usability issues.

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CU
Application Architect at a financial services firm with 10,001+ employees

From a test automation perspective, the main feature missing is the ability to schedule executions with only failed tests.

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it_user727503 - PeerSpot reviewer
Test Automation Lead at a insurance company with 5,001-10,000 employees
  • Reporting
  • Execution planning
  • Requirement
  • Dashboard
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it_user334818 - PeerSpot reviewer
Staff Engineer - Automation engineer at a manufacturing company with 5,001-10,000 employees

So far so good. Although, I once met an issue where I created a test case, and deleted it immediately. However, it seems that this test case still exists in the database, and that this test case is still being included in our execution runs, I've no idea how to completely removed this unused test case.

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it_user344925 - PeerSpot reviewer
Senior Consultant at a computer software company with 501-1,000 employees

I think that the portal could be cleaner and faster.

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it_user365193 - PeerSpot reviewer
Senior Software Tester at a tech services company with 501-1,000 employees

Product does not respond well on virtual machines because of network and memory issues. It will be great if we get something which works well on bad network and takes less memory to execute the commands.

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it_user332097 - PeerSpot reviewer
Test Engineer at a tech services company with 501-1,000 employees

Adding the test cases and assigning them to particular testers can be improved. 

The testers who wrote the test cases and added it to the plan were the only ones able to see and execute it. Others, who weren't this involved, couldn't. 

And we weren't able to find the import function of test cases from Excel.

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Buyer's Guide
Test Management Tools
April 2024
Find out what your peers are saying about OpenText, SmartBear, Microsoft and others in Test Management Tools. Updated: April 2024.
768,578 professionals have used our research since 2012.